I've generally found creating a case through the portal first, then calling in with an existing ticket helps with my hold times, not sure if just by chance, or if since it is an existing case it gets higher priority.  I did sit on hold for 45 minutes recently as noted here, was the longest I've ever had to wait, and of course, the flaky network issue I needed help with had long since passed. ... View more

I would probably just submit it in a ticket, include the URL and what is wrong.  Will likely get assigned to whoever need to see it. ... View more

Most of my networks got this scheduled as well.  Odd since their website still lists this as RC.  Time to reschedule them back a month and see. ... View more

We like it when looking at the 'all networks' map it shows them in accurate geographic locations.  I suppose it depends on how many devices you have and how spread out they will be.  We span over 350 miles between our farthest points, so it is helpful to have them mapped out for us. ... View more

Unless their documentation is out of date, which is possible, I don't think you can change the default values for Auto-channel on the 2.4GHz radios. Here is what I found: Autochannel on 2.4 GHz only uses channels 1, 6 and 11. Administrators can remove only one of the three channels. If non-standard channels need to be used manual overrides can be done from the  Overview  page. https://documentation.meraki.com/MR/Radio_Settings/RF_Profiles     ... View more

It's unfortunate that this app hasn't been shown any love lately. It could be so useful, but always comes up short right now. I don't mind using the mobile page within a browser on my iPad, but getting the app updated would be so much nicer. ... View more

I posed the question of what to do with these at another community. Suggestions ranged from cable bags/parts bags to dice bags and shoe fresheners. So far I just have a big stack of them in a box... ... View more

Subscribed! look forward to my drive home to check it out. ... View more

hi all! A bit about yourself & your work I am a network adminstrator for an ag company, covering around 70 small towns in Iowa. Your experience with Cisco Meraki My experience with Meraki goes back about 7 years, pre-Cisco!  I've had small MR12 deployments, worked for a partner with multiple mixed deployments, and now slowly starting to push Meraki across many of our sites. A fun fact about yourself when not at work or spending time with my family, I am a musician, playing bass mostly right now in a couple bands Looking forward to what this community has to offer! ... View more