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beks88
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Member since Feb 11, 2019
an hour ago
Community Record
56
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25
Kudos
1
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3 weeks ago
Force it with "Full Sync" I get the message also from time to time when just attempting DEP dashboard. Clicking "Full sync" gets me all devices
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3 weeks ago
@vassallon I don't think Apple will ever allow this, due to their privacy statements. In EU f.e. you are not allowed to track your employees/students because of the GDPR. But what's the purpose you need it forced to on, kiosk mode? With Lost Mode you'll receive the location and the user is informed that he had been tracked after deactivating Lost Mode. In my point of view this is a good solution and it can't be misused by an admin.
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3 weeks ago
A few days ago I tried it again on a MacBook with 10.14. I was able to connect, but couldn't click anything. I assume the agent is missing to force the device to grant access to accessibility in security settings. I didn't investigate it further since we use also TeamViewer.
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3 weeks ago
1 Kudo
Some of the docs are already outdated with screenshots and "Note" messages f.e. https://documentation.meraki.com/SM/Deployment_Guides/Education_Deployment_Guide_and_Best_Practices In this docu is a Note "With iOS 11 admins will be able" -> we are already on iOS 12 :) DEP settings screenshot isn't up to date anymore
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4 weeks ago
@nst1 we did these settings on our AD aswell, but you don't need to do this. This docs are referencing if you are integrating your AD through a MX Firewall. We use an enrolled device as Gateway. Did the same thing already with a Windows VM which is used as AD (enrolling in SM and using it as Gateway for AD access). No need to configure these things as mentioned in the docs you linked.
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4 weeks ago
Will try it on an iPad/iPhone, but the current device is a MacBook, there is no supervised mode
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4 weeks ago
Yes, but I need to know what time is used where SM says, "OK I give up this device is offline" If I'm forcing a device 5 times to check in and there is no response, but SM says it's online "now" there must be a trigger of time when SM "switches" the device as offline. In this case it took 45 min and this is a very long period.
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4 weeks ago
We did it about 5 times and got everytime a "now" in agent last online. But after 45 min SM showed the status as shown in the image. The only way I could assume the device as offline is, because the actions sent to the device where hold on pending.
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4 weeks ago
Is there a documentation how fast SM recognizes a device as offline? Just had the case device checked in at 14:45 o'clock as online. Device went offline a few minutes later. SM took 45 min to report the device as offline in the dashboard? Is there a way to reduce or control this?
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04-18-2019
06:20 AM
1 Kudo
On Systems Manager - Devices - Overview you should be able to see the exact number. I would have assume that activating the column Managed? in the Dashboard would be able to show these devices, but this "Managed" seems not to refer to the "Management profile has been removed from device"
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04-18-2019
06:11 AM
Have you checked back to the DEP settings? The option is available a while, just noticed it my self a few weeks ago
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04-18-2019
06:08 AM
There seem to be some more troubles on Android https://community.meraki.com/t5/Endpoint-Management-Systems/Problems-following-Meraki-SM-Update/m-p/43701#M4455
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04-16-2019
12:37 AM
I can now access again the case details, but have another bug. I can't upload any Files when accessing the cases with Safari on macOS Safari 12.1 (14607.1.40.1.4) macOS 10.14.4 (18E226) Anyone else experiencing the same issue? On Firefox uploading Files works fine, haven't tested yet with Chrome.
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04-15-2019
05:57 AM
The only thing I can think why this happens, is where Apple or the Developer isn't "signing" the old version anymore.
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04-10-2019
01:10 PM
The app hasn't seen an update since 2 years according to the App Store. One thing I would like to see in an update is TouchID/FaceID support
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04-09-2019
06:29 AM
2 Kudos
The point here is, I think we would all be happy if there is one standardized notification service for features being released. One option is to post all features in Dashboard of SM or to use a sticky thread like this one, both would be the cherry on the cake :)
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04-09-2019
01:44 AM
4 Kudos
Since I discovored two new features today, I thought I'll start a thread with a collection. Maybe our Merakians can stick it and expand it in the future or whatever. Some releases get posted on Dashboard and some not. But we need an information about coming or released features. Variables in custom Apple profiles https://documentation.meraki.com/SM/Profiles_and_Settings/Variables_in_Custom_Apple_Profiles_with_Systems_Manager# Set Wallpaper & Lock Screen Message on Android devices
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04-09-2019
01:33 AM
Thanks @QBallDS, took a while since the login screen appeared, but it works fine. Well done
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04-08-2019
11:56 PM
1 Kudo
Thank you all @meraki https://documentation.meraki.com/SM/Profiles_and_Settings/Variables_in_Custom_Apple_Profiles_with_Systems_Manager#
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04-05-2019
03:52 AM
Since I can't access the case details on different browsers I don't want to file a new case :D. Until today morning, I'm not able to access a case in detail. When clicking on cases I see all my open cases, but wanting to view details and even answer to a case, the site is stuck in spinning. Doesn't matter what browser I use. Anyone else experiencing this bug?
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04-05-2019
02:55 AM
I tried the DND with Apple TVs. When pushing OS updates through Devices dashboard, you can see a scheduled OS update message when viewing the device logs. When entering the client and clicking on Install OS update, the device installs the update, doesn't matter if there is a DND policy. Will take some time to test it in detail on iOS devices.
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04-04-2019
02:08 AM
@Justin1104 wrote: Moved MDM and seemed to cure the missing App issue, Nightmare. Best one now is have an ipad in single app mode that's lost wifi settings and no home button as new iPad. Oh the joys Justin Reset it through DFU Mode
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04-04-2019
01:26 AM
I'll hang in here, struggling also with some problems above and some more. We have troubles where users get the pop up to buy an app in the App store which is a paid app and there are exactly the amount of licenses available for the scoped devices. Some users got the app installed successfully some didn't even got it installed and some are getting this message and another some got it "installed" with 20KB app size. Opened also a support case
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04-04-2019
12:39 AM
I fully agree with Apple's privacy concerns. But I still think, there has to be a more admin and user friendly way to force the update on supervised devices. A supervised device is still owned by the company and the user has the option to use it also for his private purposes. It's different with BYOD and here I think the line should be drawn. But never mind, I just hope Apple will rethink this, because leaving user on old iOS versions and not beeing able to force them to update is in a way also a security leak.
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My Accepted Solutions
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| 300 | 02-12-2019 01:47 PM |
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