Yes, that's what the docs say, but why am I loosing connection if switching now between v1 and v2? Something could be wrong in the code.   @MeredithW any date when this was released? I need to know whom am I going to blame for the support invoice 🙂 ... View more

@vassallon totally forgot on this, absolutely very important point. This should be considered as very high prio @Noah_Salzman ... View more

I'll hang in her with a question.   Since when is this option active? (IKE Version) We experienced an issue this weekend and had no clue where the problem has been caused because no settings on either site had been changed. Every site showed a green light on connected but no access from/to azure or on-prem was possible. Today we switched the IKE Version to v2 and everything worked fine again, turning it back to v1 closed all traffic again. The weird thing at all, Azure is configured for IKEv1. We are now a bit confused what's causing this behavior. We also opened a case at Microsoft.   Customers equipment: MX67 running 14.42 ... View more

As mentioned already in the thread below. I would recommend both of you to use MDM authentication and let Systems Manager bind the owner automatically to the device.   https://community.meraki.com/t5/Endpoint-Management-Systems/Enrolling-DEP-iOS-devices/m-p/92729#M7076   I don't want to tell you how to do or change your workflow. But give it a try. This saves our organization a good amount of time and a user can pick what ever phone is available ;). ... View more

Depending on your use case you have two options.   First: When disabling Factory Reset for the user, you (or the user) will have to reset the iPad through iTunes in case of a software problem.   Second: You can always force location tracking to "ON" on DEP devices with "Lost Mode" and track the location. But remember, after activating and deactivating "Lost Mode" user will be notified.   Location tracking is not only an Apple thing, it's also a GDPR thing in the EU. Users must always be notified about location tracking. If your company policy informs the users before handing the devices out you are safe to force the user to enable location tracking. This could be achieved by some compliance policies. ... View more

still have troubles. I'm now not able to delete the old profile from the device ... View more

Got an update from support   "I've just been informed and confirmed that there is a new field in the Mac custom profiles called Deploy Channel with the option of Device or User. They are still making additional improvements but this should allow you to deploy your Profile." ... View more

Yes I thought the same, but seems most of the community are using SM just for iOS devices. ... View more

Due to covid things took a bit longer and support is still investigating. First the developers meant, the behavior is as expected. After I could prove that this isn't true and provided some logs, the devs are investigating again. ... View more

Hello all,   does anyone else experience issues with updating VPP Apps on macOS? Thought it would be resolved with the new agent but still having issues. ... View more

I'll hang in here, there seem to be an issue overall with updating Apps on macOS ... View more

@VictorM just clicked through some profile settings, seems like it got forgotten on the VPN settings to give the admins the ability to set it to Owner username/email (like it's possible per dropdown on the Exchange profile settings) 🙂 ... View more

I know them already, but it would be great to use the same variables on different profile settings like they already work for the Lockscreen settings   ... View more

@BlockM  ... View more

A retail store could make use of it. 10 employees share 3 or 4 iPads throughout the week/month. Everyone still has his personalized Mail account or cashier interface etc. ... View more

This support you are referencing is only intended for School Manager.   Apple Business Manager (or formerly DEP) had no Managed Apple IDs before a year or so ago. So Meraki wasn't able to support this feature.   As it states by Apple, for Shared iPads for Business you need iPadOS 13.4+ ... View more

Have you checked the options about containerizing managed and non managed contacts, apps etc? ... View more

Have you checked the option "remove with MDM"? We get the correct license count even when just deleting the device. ... View more

@SimonA1 This could be also the Apple ID you are using for Apple Business Manager.   You can try clearing the activation lock in bulk through Dashboard. Check this post from @Kevin_C    https://community.meraki.com/t5/Endpoint-Management-Systems/Activation-Locked-iPads/m-p/49665/highlight/true#M4827   ... View more

No, same issue on HotSpot or Cellular. one of our customer is experiencing the same issue.   Got already response from support, they are aware about the problem and looking into it. ... View more