Enrolling devices fail

SOLVED
beks88
A model citizen

Enrolling devices fail

Hello everybody,

 

is anyone else experiencing issues with enrolling devices through DEP? Yesterday I thought it is just stuck with iOS and renewed the DEP profile.

But today we receive an 404 error on macOS devices.

 

We receive the screen with "Remote Management," but when hitting Next macOS fails with "unexpected error" (404)

 

I've already contacted support, but wanted to know if anyone else has problems with enrollments?

1 ACCEPTED SOLUTION
3 REPLIES 3
BlakeRichardson
Kind of a big deal

Is there any firewall or captive portal that could be getting in the way?

Meraki CMNO, Ruckus WISE, Sonicwall CSSA, Allied Telesis CASE & CAI

No, same issue on HotSpot or Cellular.

one of our customer is experiencing the same issue.

 

Got already response from support, they are aware about the problem and looking into it.

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