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  • About Diane
Diane

Diane

Getting noticed

Member since Sep 13, 2017

‎02-14-2019
Kudos from
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wperry1
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1
Melissa
Meraki Alumni (Retired) Melissa
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alexis_cazalaa
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MikeMandalorian
MikeMandalorian
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Uberseehandel
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JamesG1
JamesG1
1
vassallon
vassallon
1
jared_f
jared_f
5
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RoboTech
1
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MRCUR
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Community Record

33
Posts
10
Kudos
1
Solution

Badges

1st Birthday
25 Posts
First 5 Posts
First 10 Kudos
First Solution
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Topics Diane has Participated In
  • Topics Diane has Participated In
  • Latest Contributions by Diane

Re: Feature Request: Automatically Assign DEP Settings

by beks88 in Mobile Device Management
‎04-02-2019 08:19 AM
1 Kudo
‎04-02-2019 08:19 AM
1 Kudo
I have an open support case on this, maybe you should raise also one. ... View more

Re: Feature Request - Scheduled Sync

by alexis_cazalaa in Mobile Device Management
‎09-14-2018 09:14 AM
‎09-14-2018 09:14 AM
We also need this. ... View more

Re: EnableLostMode is not a valid request type

by Diane in Mobile Device Management
‎02-26-2018 08:21 AM
‎02-26-2018 08:21 AM
This user should be able to do that themselves via icloud.com then logging in with their personal Apple ID.   ... View more

Re: Setting and Locking Device Name

by Diane in Mobile Device Management
‎02-19-2018 06:14 AM
1 Kudo
‎02-19-2018 06:14 AM
1 Kudo
That's in the client list. I know I can search it there.  That option is NOT available in the apps devices in scope.   ... View more

Re: Feature Request - Separate Auto-Install from Auto-Uninstall

by jared_f in Mobile Device Management
‎02-18-2018 11:25 AM
‎02-18-2018 11:25 AM
@Diane I will have to give this a test. I don’t really unscope apps a lot so this is not an issue I would notice. ... View more

Re: Ipad Restrictions & App Install

by Meraki Alumni (Retired) Melissa in Mobile Device Management
‎02-06-2018 03:21 PM
‎02-06-2018 03:21 PM
@discoveranother   For your second question - it sounds like you are referring to the Restrictions on the Settings page. Is that right?   Under "Cross Platform Restrictions", deselecting "Allow installing apps" will turn off the user's and SM's ability to install applications.      The more popular option would be to use the restriction under "ios restrictions (supervised)" to deselect "Allow App Store".  This works for supervised devices on ios 9 and above and will still allow you to push apps and updates through SM 🙂       ... View more

Re: Systems Manager Self-Service Portal

by Diane in Mobile Device Management
‎11-29-2017 08:25 AM
‎11-29-2017 08:25 AM
I got a message on my ticket last night that said they weren't able to duplicate the problem. I'm hearing from my campus techs that they're getting the same error.  I've tried it on 3 different web browsers, all up to date. Sometimes the login will go through which means our network isn't blocking the site. Plus the error is a Meraki error screen, not internal. The message indicates "A message has been sent to our engineering and support teams to notify us of the problem..." so either that's not true or there should be some record on their end that these errors are happening. I'm bummed that I can't roll this out. ... View more

Re: Advice - Renewing MDM Certificate

by Diane in Mobile Device Management
‎11-27-2017 11:08 AM
‎11-27-2017 11:08 AM
You also have to be sure you renew the certificate using the SAME Apple ID. If you're like us there's an Apple ID for every day of the week because Apple forced you to make different ones for different purposes when VPP first came into existence.  If you renew using the wrong one you'll have to re-enroll.  Been there, done that.  Fortunately, I caught the error before I got more than 300 devices into it so I only had to re-enroll those. ... View more

Re: Feature Request - App Updates

by jared_f in Mobile Device Management
‎11-15-2017 12:55 PM
‎11-15-2017 12:55 PM
@Diane I did some more investigating with my test devices and realized that what I am proposing is not possible. The only thing I could think of is to set up the whitelist and also create a policy that looks for unauthorized apps that would trigger a config to install. Here is what it would do:   Student device would have a whitelist of apps, have the app store available to update apps and download any whitelisted apps (the ones in your Meraki App/Catalog). Let's say a student installs a "blacklisted" app, it will look like it is about to install and then it will just pop away (as expected with the whitelist profile). The next time the device inventory updates in Meraki they will be considered non-compliant with the whitelist policy. I would have a configuration profile that removes the camera, safari, any anything else you want to remove to force them to have to see you. You would have to exclude them from the configuration and remove the app.    Until Meraki updates and allows you to push mass updates there are only two options. It would be nice if it was something we could set to occur at a specific time (midnight for example).  Jared ... View more

Re: Incorrect Enrollment Date

by jared_f in Mobile Device Management
‎11-15-2017 05:36 AM
‎11-15-2017 05:36 AM
I have also seen this.  ... View more

Re: Policies need an Upgrade

by Community Manager CarolineS in Mobile Device Management
‎11-07-2017 01:35 PM
1 Kudo
‎11-07-2017 01:35 PM
1 Kudo
Hi @Diane -   While we don't have a separate area for feature requests, do feel free to post ideas here in the community and encourage others to give them kudos (each idea as a separate thread, tagged "feature request") - see this post for info about how we handle feature requests that are posted here.   Cheers! - Caroline ... View more

Re: iOS Non-Compliant User Notification ??

by Diane in Mobile Device Management
‎11-06-2017 07:04 PM
‎11-06-2017 07:04 PM
In this case, their iPads aren't on, being used, or checking in so they wouldn't see any messages via the app. It would have to be an email.  ... View more

Re: Apps not appearing in Ipad

by GregGalico in Mobile Device Management
‎10-24-2017 04:57 AM
‎10-24-2017 04:57 AM
This happened to us also.  I found the apps in question were no longer available in the new iOS 11 app store.  Even though they're still listed in VPP and Meraki, the apps won't push to iPads with iOS 11 if they're not in the app store, even if the app store is disabled on the device.  Checking the app store on an iOS 11 device is the fastest way to see if the app is available on iOS or not ... View more

Re: Check NotNow Status

by jared_f in Mobile Device Management
‎10-23-2017 07:53 AM
1 Kudo
‎10-23-2017 07:53 AM
1 Kudo
This is were Meraki would greatly benefit from an inventory update button to query all installed apps, profiles, and check compliance of policies. Sometimes the device gets confused until all of these are checked.  ... View more

Re: Installed iOS 11.0.3. Client Page: 'iOS Update' Option 10.3.3? Anyone e...

by Diane in Mobile Device Management
‎10-23-2017 06:01 AM
‎10-23-2017 06:01 AM
I see this periodically in my domain also. A refresh of the client page usually forces it to indicate the correct iOS.  ... View more
Kudos from
User Count
wperry1
wperry1
1
Melissa
Meraki Alumni (Retired) Melissa
1
alexis_cazalaa
alexis_cazalaa
3
MikeMandalorian
MikeMandalorian
3
Uberseehandel
Uberseehandel
2
View All
Kudos given to
User Count
JamesG1
JamesG1
1
vassallon
vassallon
1
jared_f
jared_f
5
RoboTech
RoboTech
1
MRCUR
MRCUR
1
View All
My Accepted Solutions
Subject Views Posted

Re: Installed iOS 11.0.3. Client Page: 'iOS Update' Option 10.3.3? Anyone e...

Mobile Device Management
2719 ‎10-23-2017 06:01 AM
View All
My Top Kudoed Posts
Subject Kudos Views

Feature Request - App Updates

Mobile Device Management
3 3435

Incorrect Enrollment Date

Mobile Device Management
2 2401

Feature Request - Scheduled Sync

Mobile Device Management
2 3456

Re: Setting and Locking Device Name

Mobile Device Management
1 13832

Re: Setting and Locking Device Name

Mobile Device Management
1 13982
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