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  • About Diane
Diane

Diane

Getting noticed

Member since Sep 13, 2017

‎02-14-2019
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Community Record

33
Posts
10
Kudos
1
Solution

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1st Birthday
First 5 Posts
First 10 Kudos
First Solution
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Latest Contributions by Diane
  • Topics Diane has Participated In
  • Latest Contributions by Diane

Re: Feature Request: Automatically Assign DEP Settings

by Diane in Mobile Device Management
‎07-08-2018 05:56 PM
‎07-08-2018 05:56 PM
omg... I wish I could "kudo" RoboTech's comment repeatedly. I've only been asking for about 5 years. ... View more

Re: EnableLostMode is not a valid request type

by Diane in Mobile Device Management
‎02-26-2018 08:21 AM
‎02-26-2018 08:21 AM
This user should be able to do that themselves via icloud.com then logging in with their personal Apple ID.   ... View more

Re: Setting and Locking Device Name

by Diane in Mobile Device Management
‎02-19-2018 06:14 AM
1 Kudo
‎02-19-2018 06:14 AM
1 Kudo
That's in the client list. I know I can search it there.  That option is NOT available in the apps devices in scope.   ... View more

Re: Feature Request - Separate Auto-Install from Auto-Uninstall

by Diane in Mobile Device Management
‎02-17-2018 06:26 PM
‎02-17-2018 06:26 PM
They don't reinstall if the user removes them (except the ones I have marked for auto-install.) The problem is that some of the free apps are not uninstalling when they're removed from scope.   ... View more

Re: Feature Request - Separate Auto-Install from Auto-Uninstall

by Diane in Mobile Device Management
‎02-17-2018 10:34 AM
‎02-17-2018 10:34 AM
I don't have a problem with granting and removing licenses but we only auto-install a few apps. However I want ALL apps to auto-uninstall if they're removed from scope. I've had some free ones that don't seem to be doing that. I have the VPP set for it which seems to have helped but it seems like it would be more logical to have that option split.  Actually having the VPP and the Apps dashboard merged would really be amazing and I've heard rumors but we'll see.  ... View more

Re: Setting and Locking Device Name

by Diane in Mobile Device Management
‎02-16-2018 12:41 PM
‎02-16-2018 12:41 PM
That would be amazing. Thank you!!   ... View more

Re: Setting and Locking Device Name

by Diane in Mobile Device Management
‎02-16-2018 10:49 AM
‎02-16-2018 10:49 AM
I had tag management when it was in beta then it disappeared. Not sure why considering what we pay for Meraki Enterprise and the size of our deployment.  That doesn't help me anyway. I need to find a subset of iPads with a particular app assignment so I need it in the app devices in scope window so I can update, remove, or whatever.  When I just needed to find all devices by tag I do that from the Clients console. The point being that there's auto-tag search functionality in all the other console windows except that one. Seems like a simple fix since the code is already written. I consider it a bug in Apps2, not a feature request. ... View more

Re: Setting and Locking Device Name

by Diane in Mobile Device Management
‎02-16-2018 09:33 AM
‎02-16-2018 09:33 AM
I didn't mean to hijack this thread.  My apologies to @jared_f! ... View more

Re: Setting and Locking Device Name

by Diane in Mobile Device Management
‎02-16-2018 09:31 AM
‎02-16-2018 09:31 AM
I didn't make that very clear. I'm sorry.  I already scope to AD groups. I want to be able to search the devices in scope by the AD group for various things that come up.  Since devices in scope doesn't include the owner name (from authenticated enrollment) the only way to find a particular iPad in that window is to get the serial number from the Clients console then paste it into the DIS search field. Aside from that I sometimes need to find a subset of student iPads and can't search based on an auto-tag.  I hope that makes sense. It's hard to articulate in text. The other consoles will search on auto-tags.           ... View more

Feature Request - Separate Auto-Install from Auto-Uninstall

by Diane in Mobile Device Management
‎02-16-2018 09:13 AM
‎02-16-2018 09:13 AM
I understand the logic behind this option however we have the App Store removed for our students. Instead, we have hundreds of approved apps in the App Management console for them to choose from a la carte.  There are only a few apps that we would like to have auto-install on our devices such as Meraki (obviously) and the state testing apps but we'd always want any app to uninstall if it was removed from the devices in scope. Is there any hope of this setting being split into two?     I've been keeping the VPP auto-management set to auto revoke but I'm not sure that actually works (especially on free apps) if we're using device-assignment as opposed to user-assignment.     Maybe I'm missing something?  (That's always a possibility!) ... View more

Re: Setting and Locking Device Name

by Diane in Mobile Device Management
‎02-16-2018 08:57 AM
1 Kudo
‎02-16-2018 08:57 AM
1 Kudo
Considering the other major MDMs have been auto naming based on a field for the last 6 years I'd say this should be a simple thing to add. Instead, time is apparently being spent on building a new overview page. I'd prefer they get the existing pages working properly before starting a new project (but they didn't ask me.)  I have a list of things that aren't working right or don't have continuity with the other dash functions but when I ask about it I'm told to enter it as a feature request. For example: We have the App Store removed for our students and I add the apps the teachers want them to have to the App Management page for them to choose from. They're assigned to the appropriate grade levels based on their Active Directory groups. We're up to 600 apps in that feature. On the individual app pages the Devices In Scope are not searchable by the AD group. In every other console such as clients, the AD group is a searchable item.    I'd also like to see the page numbers, forward, and back option at the top of the screen as well as the bottom because when you're working with thousands of devices you have to scroll to the bottom to change the page, scroll to the top to select all then do the function such as add or whatever, scroll to the bottom and repeat. Seriously... how hard would it be to put page numbers at the top and bottom?  I asked for that a couple of years ago. Radio silence.  I could go on but it feels like wasted effort.    <Rant Mode Off> ... View more

Re: Setting and Locking Device Name

by Diane in Mobile Device Management
‎02-14-2018 09:30 AM
‎02-14-2018 09:30 AM
I don't understand why (after all these years) Meraki hasn't implemented the ability to auto-name the device with the user name from authenticated enrollment.  The current "name" and "system name" fields are useless to me because I'm not inclined to manually set the name for nearly 8k iPads. The devices in scope for each app doesn't include the owner field, only the name fields so you can see my issue especially since "devices in scope" also doesn't let you search on the auto-tag field which are the AD groups I use for app assignment.  And yes, I've entered it in the wish list multiple times. I'm sure the genie that reads the wishes is sick of me.  ... View more

Re: Ipad Restrictions & App Install

by Diane in Mobile Device Management
‎01-18-2018 06:25 PM
‎01-18-2018 06:25 PM
I didn't have the auto-install option until just the last couple of days.  I need to test it out.  Thanks! ... View more

Re: Ipad Restrictions & App Install

by Diane in Mobile Device Management
‎01-18-2018 05:09 PM
‎01-18-2018 05:09 PM
How are you marking an app as mandatory? ... View more

Re: Systems Manager Self-Service Portal

by Diane in Mobile Device Management
‎11-29-2017 08:25 AM
‎11-29-2017 08:25 AM
I got a message on my ticket last night that said they weren't able to duplicate the problem. I'm hearing from my campus techs that they're getting the same error.  I've tried it on 3 different web browsers, all up to date. Sometimes the login will go through which means our network isn't blocking the site. Plus the error is a Meraki error screen, not internal. The message indicates " A message has been sent to our engineering and support teams to notify us of the problem..." so either that's not true or there should be some record on their end that these errors are happening. I'm bummed that I can't roll this out. ... View more

Re: Systems Manager Self-Service Portal

by Diane in Mobile Device Management
‎11-28-2017 06:13 AM
‎11-28-2017 06:13 AM
Our link has the domain but I'm still getting "out of band control" errors so I put in a ticket for it.  It will go through after about 8 or 10 tries but there's clearly something going on. I don't want to roll it out to my staff until it's reliable or it will just increase my help tickets.   🙂 ... View more

Re: Systems Manager Self-Service Portal

by Diane in Mobile Device Management
‎11-28-2017 06:05 AM
‎11-28-2017 06:05 AM
@jared_f wrote: @Diane I did not see that error today.     We figured out that we could scope this as a full-screen web clip. Users seem to be liking it. Here is a logo I created in Photoshop using the old Meraki MDM app logo if anyone is interested in doing the same.   THANK YOU!  I'm going to put this on my to-do list today. ... View more

Re: Systems Manager Self-Service Portal

by Diane in Mobile Device Management
‎11-27-2017 01:08 PM
‎11-27-2017 01:08 PM
Is anyone else getting server errors for the portal?    ... View more

Re: Advice - Renewing MDM Certificate

by Diane in Mobile Device Management
‎11-27-2017 11:08 AM
‎11-27-2017 11:08 AM
You also have to be sure you renew the certificate using the SAME Apple ID. If you're like us there's an Apple ID for every day of the week because Apple forced you to make different ones for different purposes when VPP first came into existence.  If you renew using the wrong one you'll have to re-enroll.  Been there, done that.  Fortunately, I caught the error before I got more than 300 devices into it so I only had to re-enroll those. ... View more

Re: Systems Manager Self-Service Portal

by Diane in Mobile Device Management
‎11-27-2017 11:03 AM
‎11-27-2017 11:03 AM
GAME CHANGER!!  My users (especially my campus based techs) are going to be so thrilled! ... View more

Re: Feature Request - App Updates

by Diane in Mobile Device Management
‎11-15-2017 05:40 AM
1 Kudo
‎11-15-2017 05:40 AM
1 Kudo
We discussed that scenario and opted against it because students would be constantly downloading games etc only to have it uninstall after download. With over 6k iPads that's a lot of unnecessary traffic.  This deployment was a refresh of 11,000 iPad 2 so losing the app store was a big shocker to the kids.  And they're not happy.  ha!   ... View more

Re: Incorrect Enrollment Date

by Diane in Mobile Device Management
‎11-15-2017 05:34 AM
‎11-15-2017 05:34 AM
At the time we were enrolling it would have been super helpful for inventory and accounting purposes. Our administrators were asking how many were enrolled at a particular deployment and all I could say is, "I don't have a way of knowing that."  It just bugs me that it's not right and we're on the enterprise version. If we were getting this for free it would be different. ... View more

Feature Request - App Updates

by Diane in Mobile Device Management
‎11-14-2017 11:45 AM
3 Kudos
‎11-14-2017 11:45 AM
3 Kudos
We have over 500 apps in the App Management console because our students don't have access to the App Store. They get their apps on demand from Meraki. Because of this they don't have a way to update their apps so I push updates to them. We currently don't have to a way from the App Management list (Apps 2) to select multiple apps and refresh their version details. I have to click on them one at a time and do it from the details page. This would be super helpful. ... View more

Incorrect Enrollment Date

by Diane in Mobile Device Management
‎11-14-2017 11:39 AM
2 Kudos
‎11-14-2017 11:39 AM
2 Kudos
We've enrolled over 6,000 iPads since August and not a single one has the correct enrollment date in the Client List. Nearly all of them have March 21, 2017 as the enrollment date.  If I click on the details of the device, most reflect the correct date there but that's not really helpful. I was told months ago that this was "just an aesthetic issue" however it's never been addressed or corrected.  ... View more

Feature Request - Scheduled Sync

by Diane in Mobile Device Management
‎11-08-2017 05:34 AM
2 Kudos
‎11-08-2017 05:34 AM
2 Kudos
I need to run an AD and ASM sync every day and with nearly 24k users, each of these take a while to run.  I would love the ability to schedule this to kick off automatically in the middle of the night then email me a job status. As well, I wish the owners dashboard would display the date/time of the last successful sync.     Our SM engineers made some changes recently that at least allowed these jobs to run during the work day without failing and for that I am eternally grateful because I was having to do them late at night from home. Still, being able to schedule something that needs to be done every single day would make so much sense and allow admins to take a vacation without having to check in each day.  Not that we need a vacation....  🙂     ... View more
Kudos from
User Count
wperry1
wperry1
1
Melissa
Meraki Alumni (Retired) Melissa
1
alexis_cazalaa
alexis_cazalaa
3
MikeMandalorian
MikeMandalorian
3
Uberseehandel
Uberseehandel
2
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Kudos given to
User Count
JamesG1
JamesG1
1
vassallon
vassallon
1
jared_f
jared_f
5
RoboTech
RoboTech
1
MRCUR
MRCUR
1
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My Accepted Solutions
Subject Views Posted

Re: Installed iOS 11.0.3. Client Page: 'iOS Update' Option 10.3.3? Anyone e...

Mobile Device Management
2319 ‎10-23-2017 06:01 AM
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My Top Kudoed Posts
Subject Kudos Views

Feature Request - App Updates

Mobile Device Management
3 2894

Incorrect Enrollment Date

Mobile Device Management
2 1927

Feature Request - Scheduled Sync

Mobile Device Management
2 2930

Re: Setting and Locking Device Name

Mobile Device Management
1 10960

Re: Setting and Locking Device Name

Mobile Device Management
1 11110
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