Suspect the MX has a problem. Am having problems with the "Open Case" though .. Anybody else having issues with feedback, or am I just beeing a busybody? - 29/10 Me: Case open, lotz of details - 29/10 Meraki: Standard reply: Please clarify ?!? - 29/10 Me: Reply with -all- Troubleshoot information .. - 30/10 Me: Update with further relevant info - 6/11: Me: Call for status ? No reply - 9/11: Me: Call for status ? No reply 10/11: Me - PHONED support .. went through the setup for a whole hour, no solution: We will get back to you .. 10/11: Me: Updated with promised troubleshooting, no answer 11/11: Me: Updated with promised troubleshooting, no answer 12/11: Me: Feedback with observations, no answer 13/11: Me: Further info, and directions to illustrate the problem, no answer 16/11: Me: Call for status, no answer
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