I have a camera that went offline all of a sudden and now it's blinking red. I tried the following:
1) Reboot on camera
2) Different port on switch
3) Reset button on camera
From the moment I power on the camera it starts blinking red. The camera is also very high temperature.
I submitted a case to support, but wanted to ask here as well.
Thanks,
Esteban
Solved! Go to solution.
Support did an RMA and replacement camera arrives this week. Will send damaged camera back to Meraki.
It's not solid. It's blinking amber / red. Fast blink and very high temp (uncomfortable to hold). Got update from support and they are doing RMA. I wonder what the cause is, but not going to worry about it unless it happens again.
Self destruct mode?, maybe is saw something it wishes it hadn't......
@BlakeRichardson wrote:Self destruct mode?, maybe is saw something it wishes it hadn't......
Solution
Where and how was the camera deployed?
Interior, school building, PoE cable from camera to switch. I have about 20 cameras connected to the switch.
Upon cable connection/run, I connected camera and let it go through boot-up sequence, firmware update, SSD formatting, etc. It was working fine for a number of weeks, until this incident. I think the trigger was a power cycle on the switch (switch went off/on).
Support did an RMA and replacement camera arrives this week. Will send damaged camera back to Meraki.