Mobile device locked my meraki admin app

Wyndhamhotelssp
New here

Mobile device locked my meraki admin app

I recently purchased an iPad 7th generation and it's got the meraki admin App on it that is locking it up! I've tried communicating with the original owner but no success how do I get that off or gain full access to the device?

2 REPLIES 2
Jeffrey_Lane
Here to help

Pretty sure it has to be “released” by whoever installed it.  I think that even a factory reset will automatically reinstall the meraki system once it’s restarted and

 comes up on the network.

BlakeRichardson
Kind of a big deal
Kind of a big deal

If the device is being managed then you need to contact the person that sold it, apart from that there is not much you can do. 

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