The new Alert Management page is the portal to manage and configure all your alerts for both email and webhooks. At a glance it will show the status, type of alert configure, the alert description, recipient of the alert, and actions you can take to disable, enable or delete the alert.
The 'Add Alert' Option walks the user through the guided config of selecting
- Networks based on tags: New and existing
- Type of alert:
- WAN: uplink status, packet loss, latency, and uplink BW
- VoIP: MOS, Jitter, and latency
- Recipient: email or webhook
Use cases:
- Flexible in configuring the alerts that match each networks SLA/SLO
- Be proactive by lowering the threshold to be alerted so they can catch critical outages before it happens
- React quickly with webhooks(org-wide and per alert) that can be integrated with third-party tools to trigger and notify the right team on time
For more information on the feature and its capabilities, please refer to the KB article.
