As we reach the first big milestone in our journey to build a better experience for alert management, we are excited to share multiple features we have launched to date.
At the beginning of February, we made the Organization Alerts page generally available. This page is one of the most requested alerting features by users and an extension of the Alert Hub. It is located under the Organization tab and can be accessed by admins with organization-level privilege.
This page is designed to:
- Improve context & troubleshooting: The alert timeline will help network admins visualize temporal correlation between alerts, leading to faster issue identification.
- Improve prioritization & focus: With the help of the analytics section, network admins can easily navigate the flood of alerts and focus on priority networks and critical alerts.
- Ease discovery: There are 11 different filters to help network admins quickly discover alerts, such as filters for custom time range, severity, network, alert type, device type, and even device tags. Active and resolved alerts are prefiltered to help cut out noise during active alert troubleshooting.
- Reduce alert fatigue: Bundling alerts that require similar responses streamlines network admins' workflows and makes them less intrusive, which prevents alerts from being ignored and admins from missing critical issues.
- Provide full-stack visibility: We have made alerts more consistent across the Org Alerts page, Alert Hub, and device details page. We have over 130 alert types to help increase awareness - to learn more please refer to our documentation.
We are also very excited to share that we have launched organization level alert API endpoints that will help our customers drastically reduce API calls to collect alerts from each network. These changes should make the alerting infrastructure and overall process of assuring networking experiences easier than ever!
