requestParsed.alertType from Meraki

cjrspra
Conversationalist

requestParsed.alertType from Meraki

The requestParsed.alertType the ServiceNow is receiving from Meraki via Webhook is always -  

"Power supply went down".

 

Any idea why the alertType is generic?

1 REPLY 1
DexterLaBora
Meraki Employee

It should only be generic when pushing the Test webhook button in the Meraki Dashboard. Real alerts should have corresponding alertTypes.

 

Also ensure that you have assigned the webhook to the various alerts or subscribe to them all by adding the webhook as a default alert recipient. 

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