We are trying to use the traps send from the Dashbord to creat tickets for issues and the trap send by the Dashboard contain No IP or Hostname target information only the MAC address , Network Name / customer/Site / State / issue data.
MAC is not the normal lookup value so were trying to build a workaround.
I understand the devices are DHCP so IP *might* not be a valid target if its constantly changing. - but other customers I have talked to are using DHCP Reservation to have consistent IP Addresses used.
We need something other than MAC in the traps to identify the target !
To add insult to injury, we discovered that the MAC address sent in the trap is declared as type Octet String, but it’s actually sent as a : (Colen) delimited Text string, not Dot (.) delimited as a Octet string would be !
We are working to “cast” it as a type we can use in our comparison when searching for device by MAC ( insert annoyed Smily here...)