UPDATE: This contest has ended. Huge thanks to everyone for sharing your stories, we loved reading all of them! Congratulations to our three randomly selected winners: @jfry2k, @MakkyCro, and @LuisCruz.
For many of us, it’s been a few months since our sudden transition to the world of remote work. We’ve had to navigate more than a few snags in our setups, such as unexplained internet outages, network security breaches, and even hardware malfunctions (maybe your keyboard and the contents of your Diet Coke became close friends). All requiring contact-free intervention.
For this month’s challenge, we want to know about the craziest / most painful / most impossible fix you’ve had to resolve remotely using Meraki. (This could be a fix made during or prior to COVID)
Here is an array of colorful examples provided by my colleague @Phi-L, Technical Trainer to the Stars:
Maybe an intern decided to plug in all the loose cabling they could find in a room back into a switch, introducing a loop. You used the dashboard to troubleshoot RSTP issues.
You’re the dad of a wallowing son, who now is stuck back at home due to COVID closing his college. In his despair, he is sucking up all the bandwidth by streaming Twitch and playing PS4 all day. You used traffic shaping rules to deprioritize that traffic and handed him a copy of One Hundred Years of Solitude to fill his time.
Perhaps someone was INSISTENT that a device on a wall was an AP, but you used the blink LEDs live tool to track down the AP he was actually looking for and prove the mystery device to be a smoke detector.
How to enter
Post a comment on this blog post containing your story about an impossible fix that you’ve pulled off remotely. Submit your comment before June 23rd at 11am PT and be entered to win a fantastic specimen of Meraki swag (a Meraki mini block set!):
We’ll then randomly select three winners from the list of entrants. Good luck!!
The winners will be announced on Tuesday, June 23rd at 11am PDT