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About RobustMeraki
RobustMeraki
Getting noticed
Member since Dec 29, 2021
2 weeks ago
Community Record
41
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2
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3 weeks ago
Hi Team, One of my customers has purchased the following cloud archive licenses LIC-MV-CA90-3Y: for his cameras but wants the data on the cloud deleted within 3 days automatically due to data protection reasons. Could you please advice how it can be done in Dashboard? Is there a setting that he can change on it.
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Mar 1 2024
5:51 AM
Why isn't there a possibility that we allow everyone to install applications using Device owner mode? There is an option to allow it in restrictions and it still doesnt help and provide search results for any apps wished to be installed on the playstore. Isn't there a possiblity without having to sign in again, if the devices are company owned and the company doesnt want users to use their own playstore?
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Jan 11 2024
6:18 AM
HI- I am replying to this thread to know how the payment will be carried out when these vouchers are supposed to be delivered. Will the customer come and pay at one place in cash/ card and then get the voucher or ist it possible to generate these vouchers based on payments on the guest wifi portal. I do not mean here to use the Paypal/Credit card type of option, as the Internet users are not using these kind of things.
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Jun 27 2023
4:27 AM
Hi Team, I would like to know what will happen to the licenses after License period? I have a customer using 200 Licenses and does not want to renew them and he wants to know what will happend it he doesnt do it. 1. Will the settings remain on the smartphones that he has already setup? 2. will the installed apps remain on smartphones? 3. Is there anything that he has to take care of that may happen if licenses are not renewed? There is unfortunately no clear information related to this. Looking forward to response.
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Android
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Apps
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iOS
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Monitoring
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Feb 21 2023
12:45 AM
That means if a site to site is setup between Sophos and Meraki MX and if users at the Meraki MX side login to WLAN/LAN of the MX network they will be directly be able to access documents, software etc on the Sophos Site? Have I understood it correctly? Anyconnect only gives a possibility to access VPN only when one connects to it. But a site to site is permanent and automatic as soon as one logs in MX network.
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Feb 20 2023
11:40 PM
Would it be better that they use their spare Sophos behind MG instead of MX85 and connect their Sophos in the other country together? The only concern is how MG will be letting the connection through.
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Feb 20 2023
11:33 PM
By the way what is the difference when we offer site to site from Sophos to Meraki and VPN over Any Connect?
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Feb 20 2023
11:32 PM
Jup the problem is it will be again an expensive solution for them to buy a firewall plus VPN Licenses for around 500 employees. This is why they are looking for some solution that can be build up over the firewall.
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Feb 20 2023
4:16 AM
Hi @rhbirkelund , Thank you for the answer. The customer may have a Sophos Firewall on Site A and on Site B there is no other Internet connection (WAN) then the MG Gateway because it is a remote site. There will be an MX85 connected after the MG41E. Can we in this scenario also get a VPN connection with Sophos and MX85 (that has MG before it) and let the IP Addresses pass through the Site B network?
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Feb 20 2023
4:10 AM
Yes we have thought about this solution. But are also considering options in case the customer says they need their VPN to only use SSL Protocol. Is there a big difference in using Site to site and SSL protocol? What can the customer be missing in this case?
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Feb 20 2023
4:06 AM
unfortunately I do not have this information. Customer wants to be able to use some fixed IP addresses passing through the gateway and we are planning to offer him access points that can be used by around 100 employees. There will be no internet connection but only the gateway offered as WAN. In what way they will be using these Fixed IP addresses is something we do not know.
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Feb 20 2023
3:50 AM
Hi Team, this is a question often asked us by customers when we suggest them to use MGs in areas where they do not have an Internet connection possibility. Is there a way to let these fixed IP Addresses from customer through? Any infos on that?
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Feb 20 2023
3:47 AM
I have a customer is using a Sophos Firewall in a different country and would like their employees to reach out to the resources in this country from a different one through Meraki Firewall installed on the site but prefers SSL VPN Protocol and asks me if Meraki Firewalls use this protocol for VPN. What can we do in case we do not have SSL feature on Meraki. Is there a way we can use other methods to connect to the Sophos firewall?
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3rd Party VPN
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Auto VPN
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Client VPN
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Firewall
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Other
Nov 22 2022
5:39 AM
Thank you for taking out the time to do this for me. Appreciate your support. These Infos schould definitely help the customer in taking a decision.
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Nov 17 2022
6:28 AM
Hi @GIdenJoe we are in the ETSI area. Could you suggest a solution for such an area?
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Oct 21 2022
1:46 AM
2 Kudos
Yup PoE injectors I have offered them on the cameras
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Oct 20 2022
7:04 AM
Please refer to this thread below. I posted my question there as well. https://community.meraki.com/t5/Wireless-LAN/Correct-Antenna-for-Long-Distance/m-p/78325#M11925 @GIdenJoe , @MerakiDave I am in a similar situation where the customer wants to monitor his employee parkplace in open space with 4 Meraki 72 Outdoor cameras but does not have wifi in that area. For that Purpose I offered the customer an Access Point MR76 in the parkplace and a gateway for wifi. The cameras will also be uploading video data via cloud archive. The problem is that the customer due to some reason does not want wifi via LTE in their company, so they want a solution that they can extend their office internet to the parkplace location. In this situation I am thinking to offer them one more MR76 that will be installed on the building with sector antenna pointing to the pole in parkplace area where another MR76 is installed. My question is how long is the range of the sector antenna in meters that it can support extending a strong signal to another access point which is wirelessly supporting 4 Meraki cameras that are also uploading video to the cloud archive.
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Oct 20 2022
7:03 AM
@GIdenJoe , @MerakiDave I am in a similar situation where the customer wants to monitor his employee parkplace in open space with 4 Meraki 72 Outdoor cameras but does not have wifi in that area. For that Purpose I offered the customer an Access Point MR76 in the parkplace and a gateway for wifi. The cameras will also be uploading video data via cloud archive. The problem is that the customer due to some reason does not want wifi via LTE in their company, so they want a solution that they can extend their office internet to the parkplace location. In this situation I am thinking to offer them one more MR76 that will be installed on the building with sector antenna pointing to the pole in parkplace area where another MR76 is installed. My question is how long is the range of the sector antenna in meters that it can support extending a strong signal to another access point which is wirelessly supporting 4 Meraki cameras that are also uploading video to the cloud archive.
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Oct 20 2022
4:42 AM
They kind of consult us in such cases. This is why my question landed here. 😞
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Oct 20 2022
4:37 AM
Hi Alem, thank you for the reply. I already went through these links before I posted my question. I wanted to know what hardware as storage device I can offer the customer for MV72 x 6 Cameras. Which are the manufacturers and probalby part numbers for that. Also what all configurations are to be done for it to be made possible. There are no videos on youtube showing that to us.
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Oct 20 2022
4:34 AM
They need a second copy, so that just in case if they miss out on something what is saved on solid state. Becasue the solid state only saves what they are configured for eg: Movement based recording etc. But through RTSP you get 24/7 footage without interruption
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Oct 20 2022
4:33 AM
Hi Blake, It is ok for us to use VLC or Windows Media Player to do that. Could you please advice what kind of Storage you used for this purpose? We are in this case talking about 6 Outdoor Cameras MV72. I would need a step by step guide on what is the possible storage that I can use for this purpose and from which manufacturer. Also how can I do the step by step configuration for it.
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Oct 19 2022
4:53 AM
Customer wants to install cameras and does not want to use the Cloud Archive Solution from meraki and wants to store the footage in his office using the RTSP solution. Could you please recommend me some Hardware that we can offer the customer based on previous use cases and he can store the footage from 6 Cameras in this hardware? Do we need anything else or only a hardware device to do this storage? Looking forward to your reply. @BlakeRichardson @MilesMeraki @PhilipDAth
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Jul 14 2022
1:03 AM
Hi @BlakeRichardson , Thank you for the input. I do not know which quality cables the customer is using. But they wanted from the beginning to use their own Cables. Wanted to know here if warranty will be covered if problem lies on the Meraki device itself.
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Jul 13 2022
10:14 AM
Hi Team, I would like to know if warranty is covered when a customer uses third party power Injector cables for MR76 and MG21E?
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