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chani21c
Getting noticed
Member since Aug 31, 2017
Tuesday
Youngchan Oh
Seoul
Community Record
64
Posts
35
Kudos
3
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Nov 11 2024
12:29 AM
ConnorL's answer is correct. However, after disabling 'Disable modifying accounts' in Android Restrictions, If you allow users to sign in with their personal account, they can purchase and download apps from the Play Store with their own account. Of course, the DO's account will still be there and the device will still be in the Managed state.
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Nov 11 2024
12:23 AM
On the Systems Manager > Monitor > Software page, select “Export to CSV” / “Device and software” in the upper right corner to create a CSV file. This file contains the system name, app name, etc. I believe that with a few minor modifications to this file, you should be able to get the results you are looking for.
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Jul 15 2024
9:54 PM
1 Kudo
Where can I go in those socks? LOL
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Jun 24 2024
9:41 PM
3 Kudos
The DMG file is expected to only mount an image to install the application. For MAC applications, you will need to set the "Installation arguments" for the installation to work properly. Also, a "Command line" command may be required after the installation is complete. https://documentation.meraki.com/SM/Apps_and_Software/Installing_Custom_Apps_on_Windows_and_Mac_Devices "Installation arguments" and "Command line" will install the application on your own mac and you can check the installation log (var/log/[application name or system log]) to see what commands are required.
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Jun 18 2024
11:08 PM
@ConnorL Hi ConnorL The problem I'm having is that SM can't restrict wallpaper changes, so users can change wallpapers arbitrarily. Also, the dashboard doesn't give any information about which device changed the wallpaper. Also, even if we identify the device and re-push the profile, the wallpaper is not restored. One way to get the wallpaper back to original is to change the URL of the wallpaper settings and then push the profile. My experience is that when a device receives a push, it only applies the changes made within the profile.
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Jun 16 2024
5:57 PM
I am using Device owner mode on my Android device and am experiencing issues managing wallpapers on this device. Administrator has set the wallpaper and all devices have the correct wallpaper applied. However, when a device user randomly changes the wallpaper, the wallpaper changes. Users also can't roll back wallpapers set by administrators. Also, the SM does not recognize the changed wallpaper and the device does not use the wallpaper set by the admin until the admin changes the settings and sends the profile again. There is a 'disallow set wallpaper' item in Google's Android MDM profile, which seems to prevent the above issue. https://developer.android.com/reference/android/os/UserManager#DISALLOW_SET_WALLPAPER However, SM does not seem to have this feature, and when I contacted TAC about this issue, I received a response that SM do not currently support this feature. Other MDM vendors seem to support this feature fine... I don't know why SM doesn't support it.
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Android
Jun 13 2024
11:59 PM
https://status.meraki.net/incidents/k3x2nyl8dzcd Received an update that all issues were fixed and everything was working fine, but... Since about 10 minutes ago, I'm experiencing the problem again. It's frustrating.
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Nov 22 2023
5:18 PM
@dbl4500 Thanks for your help. Yes I think this is happening with devices I've enrolled recently. I will check if rebooting the device resolves this issue and report back. What I further checked is that the app keeps reinstalling if the activity log status is 'pending' after an app push. This is repeated even when the already installed app is up and using. In my past experience, I think this has happened once or twice after an app push, but the 'pending' period is very long now, and I can see the re-installation stops after a fairly long period of time has passed and it changes to 'success'.
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Nov 22 2023
5:05 PM
@PaulF Thank you for your help. This custom app was being deployed/used normally by an existing organization, so the identifier shouldn't be a problem. I used an app called "Package Name Viewer 2.0" and confirmed that the identifier was also registered correctly. Also, I've already checked the documentation that recommends deploying the custop app using the Play console, but not a developer and does not use corporate gmail, so I couldn't test it.
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Nov 21 2023
8:16 PM
I've been using SM for more than 5 years and recently connected more than 200 android tablets to a new organization in Device Owner mode. These android tablets are Samsung devices and were very easy to integrate with android zero touch enrollment. Android tablets have long been known for their lack of features and reliability compared to iOS. However, a recent issue has made the experience very challenging. Issue 1. When setting "Passcode", the custom application is deleted and the Play store application is not visible. Of course, if I remove the Passcode setting, the custom application is reinstalled and the Play store application reappears. I have opened a case on this issue, and while the TAC seems to be aware of the issue, I have not yet received any response to resolve it. Issue 2. This is a recent issue (within 1 month), but when I deploy a custom application, it re-installs infinitely. Unchecking "Keep app up to date" and "Auto-install / auto-uninstall" temporarily solves this issue, but with these settings, I need to manually deploy/update the application... I've been changing all the settings in the dashboard to find the source of the problem, but it's not working. My current suspicion is that there is something wrong with the SM application that was updated in November. Are other Android SM users not experiencing these issues?
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Oct 26 2021
5:56 PM
3 Kudos
The 15.1 version was released and I checked with my iPad. Fortunately, this problem has been solved.
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Jul 20 2021
1:32 AM
1 Kudo
Regardless of Meraki MDM, managed Apple IDs created by ASM have several constraints. https://support.apple.com/en-us/HT205918 Perhaps the reason why Email is unavailable is because of the restrictions that iCloud Mail is disable.
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Jul 8 2021
12:28 AM
1 Kudo
I can't tell everything about the case results, but I think this problem is completely solved. We can understand that setting up enroll without logging in works when the Authenticatication (What is this typo? 😉 ) checkbox is empty as shown below. Please correct this typo!
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Jul 7 2021
5:36 PM
@SSDD I just reset the device and tried enroll again and didn't need login. The dashboard still cannot select the 'deprecated' option and has 'Managed:Use Meraki hosted accounts' enabled, but does not require login. Although the setting and behavior are not being the same, I think the code might have been changed at a level behind the Dashboard. I'll keep an eye on the results of the opened case.
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Jul 6 2021
9:13 PM
5 Kudos
@BlakeRichardson I also experienced this problem. This problem is because Meraki has deprecated the function to enroll without authentication at the time of enrollment after erase/reset of the mobile device. As above, the existing 'disable' setting has been deprecated. Due to this problem, login became necessary after erase/reset the device, I think this cannot be a true ZTP and security is an important issue. However, it must provide users with options to choose from. Currently, I have opened the case for this problem.
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Jun 29 2021
5:57 PM
1 Kudo
I have a new avatar!
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May 30 2021
10:04 PM
If problem with authentication, it is recommended that you check the log on the RADIUS server. If you could not find any informations in RADIUS, you may have a problem with WAP. With some customer networks, this problem occurred when too many mobile device is connected to one WAP. Even if the user has not suddenly increased, mobile device remains connected to the WiFi, this causes depletion of WAP Wireless resource. We avoid this problem by power off the device or turns off WiFi that is not in use.
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May 20 2021
7:18 PM
1 Kudo
I started doing this job in the early 2000s. Mainly handled Cisco products, but I also handled network device from other peculiar vendors. Ellacoya, Camiant, Gobacktv, RGB networks, etc. Does anyone know of the above company's products? Interestingly, all of these companies have been acquired by other companies. I remember working with Gobacktv. The company's founder was Paul Baran, who developed packet switching and created the internet at ARPANET. https://en.wikipedia.org/wiki/Paul_Baran I was very honored to work with his son. Also I found a very old funny photo~
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Apr 25 2021
5:20 PM
2 Kudos
@RamShear Unfortunately, this is not supported by Apple, so MDM can not provide such a feature. Currently, the only way to bypass screen lock while a specific app is running is to use the activator after jailbreak. Of course, Jailbreak is highly susceptible to security issues, so I don't strongly recommend it.
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Apr 22 2021
9:36 PM
@adambdc Looking at the link below, it doesn't seem to be a problem with Meraki SM. https://docs.samsungknox.com/admin/knox-platform-for-enterprise/kbas/kba-369-cannot-install-samsung-gallery-android-11.htm It seems to be because the samsung gallery app is no longer available in the Google Play Store.
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Apr 22 2021
9:20 PM
@ISF-Dessilly @I am not sure what caused this problem I think it would be correct to enroll the device again. First of all, do not remove the device from the dashboard, do 'erase devlce' on the device page in the dashboard and enroll again. If you cannot control the device from the dashboard, you will have to initialize it using the Apple configurator. Yesterday, My customer deleted a profile in lost mode and was unable to manage the device. I used the apple configurator to 'erase all content and settings' it.
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Apr 11 2021
5:32 PM
Sorry Koops. There seems to be confusion in my memory. Like you, I could see the device in DEP, but I couldn't search by serial number. I couldn't see it right from the'devices' screen, but I could see it by changing to'General -> DEP' After 2-3 hours elapsed, the devices appeared in the device list, and the serial number was also available for inquiry. Maybe you also look up normally by now
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Apr 9 2021
1:47 AM
I have experienced in network with 3,000 DEP devices. I did not see 1 device in the Device list. Theoretically, it is not exactly correctly, but after the 'full sync' on DEP, I was able to confirm that 1 device lost in the Device list came back. Try the 'full sync' at the upper right corner of DEP.
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Apr 6 2021
6:48 PM
1 Kudo
Hi. All vendors' MDM solutions provide management of only MDM payloads supported by Apple. Apple does not provide any MDM Payload related to power management of iOS devices. The same goes for MDM Payload on Mac as well as iOS. https://support.apple.com/guide/mdm/iphone-and-ipad-payloads-mdmdca795ebd/web Still, I checked the 'Apple Configurator' in case I was wondering, but likewise, I couldn't see the functions of power management. It seems difficult whether Apple will add this payload.
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Apr 5 2021
12:56 AM
1 Kudo
If itunes login is requested when installing the applications, it occurs when the registered apps 'Purchase method' is 'do not use VPP'. I think the solutions would be to select 'VPP device assignment' for the 'Purchase method' of the app that requires itunes login and try 'app sync' again. Or, 'Vpp sync' may not work normally in the VPP page. Try 'force sync now' by pressing 'sync' at the top right of the VPP page.
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My Accepted Solutions
| Subject | Views | Posted |
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| 1979 | May 30 2021 10:04 PM | |
| 3223 | Apr 25 2021 5:20 PM | |
| 2393 | Apr 6 2021 6:48 PM |
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