Have you tried on and off network to see if it is possibly something within your network blocking the profile from downloading?    I know that sometimes content filters will break the process until you have everything allowed for Meraki. ... View more

Glad you were able to get it squared away. I wonder if some non-standard character was getting added then. ... View more

I've never tried updating notes through a CSV file. I have tried updating owners and if the CSV file was too big, the process would fail.   How many are you trying to do at once? If I remember right I had to keep it at about 200 or less to make sure it would complete. ... View more

Good luck, those older iPads that aren't updating could be very challenging as they won't necessarily play nice with the updates that have been made that require the latest versions of iPadOS.   Yeah using ASM is wonderful for not having to wait the 30 days for them to be assigned to you but if the devices are purchased from somewhere other than Apple you may still need to wait.   Theoretically the older devices should work and register into Meraki. I know that I've had some older iPad Air and Air 2s that registered into ADE correctly as of 2022 but we've retired most of those older iPads to make sure they run the current iPadOS as a minimum to stay in service.   If you've ever got any questions feel free to ping me as I've been using Meraki for iPad management since 2014. ... View more

Ahhh okay, I think I understand what is going on right now.   Let me see if I correctly understand though.   You set them up once to get them enrolled into Meraki and then reset them to trigger the count down.    These iPads are currently factory reset and waiting to be set up again. Though when you set one up from this state it isn't changing from Assigned to Pushed, if it's been more than 30 days it "should" push out the profile.   I also assume you are not using Apple Business Manager or Apple School Manager for managing your iPads as this changes how the iPads interact with Meraki through ADE. I use ASM so our devices are automatically assigned to us when we purchase them from Apple, this makes things so much easier than having to go through the claim process.   Are these iPads on a specific iPadOS or have you not see this make a difference for your troubleshooting?   I would definitely try one iPad and see if setting it up, resetting and then setting it up again changes the status.     ... View more

@JT5    Do you not get the option in the devices page under command?      This should allow you to select multiple devices and erase them at once.   ... View more

I make sure with my managed iPads to turn this setting off when pushing out the wireless settings.      ... View more

@JT5    The only time I see this is if a device has either not been setup since I assign the settings or I assigned new settings but the device has not been reset yet.   The only way the ADE settings can be applied to the device is on a factory reset. Can you try that with one of the devices you are having issues with and see if the status changes? ... View more

@scottbreslin    Are the iOS devices connecting with Private Wi-Fi Address on or off? I wonder if that is causing the issues for you. Also can you try opening this site on one of the affected devices and see if it works for you?   http://captive.apple.com/hotspot-detect.html ... View more

@Knoxville90    When you go to the apps page in Meraki, do you check the box for keep app up to date?      I'm not sure why you'd want to disable this functionality but I would start there. ... View more

With Meraki profiles you can make custom home screens and only allow apps that you want to be seen. I've played around with some profiles and created some profiles that change and limit what an iPad can or can't do based on the version of iPadOS.    Please feel free to reach out to me directly and I can share some tips and tricks I've seen. ... View more

Yeah it's quite the shame that Apple doesn't give MDM more options when it comes to Screen Time. I know here we just usually have to reset the device to clear screen time issues which isn't a great experience. ... View more

We've also lost the ability to authenticate users on login. When I spoke with support it sounds like the two things are likely related. ... View more

Usually if an iPad isn't updating there is an issue with it connecting to the network. How are these iPads connecting to the internet?    Is there anything on these iPads that stops you from resetting them?   At this point it would probably be a quicker fix to reset them and see if they behave normally in Meraki. ... View more

How is the network congestion for 2.4 GHz at that location? Does the device support 5 GHz?    I wonder if perhaps one of your neighbors might not be playing nice and causing de-auths. ... View more

Happy birthday to the community and all those who help to make it great.    I know that I've not been terribly active lately but if you ever need me feel free to reach out to me.   I'm still plugging away in an Education environment and getting ready for school to start again for this year.     ... View more

I set it that way myself as it has solved a lot of issues of student's Wi-Fi mysteriously not working. ... View more

Yes, there is an option in Settings to enforce automatic time zones. ... View more

My experience is that iCloud backups never enrolled back into Meraki correctly. We turned off the ability to do them just for the reasons you are describing.  ... View more

Also, iTunes can overwrite any restriction put into place by the MDM. We frequently have devices that have to be restored through iTunes which loads the latest iOS onto the device regardless of any MDM delay we have in place. ... View more

I would definitely reach out to support if you haven't already as our issue was a server outage that they had to get the server team to look at to resolve the issue. ... View more

Yep, I am too. Had been getting an error message page at least for a bit. ... View more