@Aquatoes  The GX50 does not currently support QoS, but it is in high demand. Having QoS configuration for the GX line is something we can certainly put on the roadmap given the need we're seeing for it, but I don't have an ETA for you today. Would you be okay with settings like trusting the existing QoS values, or simple buckets for QoS to be applied to specific networks?   Easy site creation, which avoids the email "ping-pong", is currently in beta. Shoot us an email at help@meraki-go.com if you want us to give you access to it, but there may be some finishing touches we need to put on the feature before it is GA. Internal testing has been positive so far.   Edit: To clear up some confusion on GX and QoS capabilities - they do use QoS but the default settings are not something that can be changed. The default settings have been added to our documentation here: https://documentation.meraki.com/Go/Features/Meraki_Go_-_Wired_Networks_(VLANs)   ... View more

Hello @Al_S, @TyShawn is correct that there is no cellular failover. We'd point you towards our Enterprise products for high availability features like cellular failover or warm spare.   Also, we have in no way hard-coded the client cap anywhere. We recommend no more than 50 devices route traffic through the GX50, but really it comes down to what are your client devices and what do they do. The particular cocktail of traffic that equipment send on anyone's specific network will, ultimately, result in different levels of performance. You may get away with having over 50 devices downstream of the GX50 but we wouldn't recommend it. ... View more

@SunHai  and @Roo  Your voice has been heard! Any thoughts on the user interface? Where would you expect to find mac whitelisting in the app? Do you want to manually type in the mac address - or connect a device and select it after it is identifiable in the clients list? Do we need mac whitelisting on GX, GS, or both? ... View more

Hi @911TechGeek    You should definitely open a support case for problems or errors generated by the app. This helps give us more specifics about the issue you in particular are facing, and also gives you the opportunity to stay in the loop about the resolution of the issue over time.     Typically the invalid response error is generated when there are poor network conditions. It is definitely worth trying a different network connection to rule that out. ... View more

@Mouxy  I had to come here and make a follow-up.   I was doing an un-related investigation on my GS110 48 port switch and found that they do indeed support IGMP. There are membership reports and queries behaving as expected during some testing so I thought I would come back here and set the record straight.   This means that multicast traffic only reaches ports where members have requested to join the IGMP group, but if a group is not known the multicast traffic should still be flooded.   If you need this changed or feel you are facing an issue with IGMP, please do not hesitate to reach out to support for assistance. ... View more

Got it, so we're giving you the ping pong treatment on the login screens. Could you do me a favor and shoot us an email at help@meraki-go.com so we can open a support case and get you straightened out? We'll focus first on getting you logged in successfully, and second on making sure this problem doesn't occur again in the future for everyone else. ... View more

Go to dashboard.meraki.com @jonezy to see if you can, indeed, login to an account there. If you can, you can go to the Organization -> Settings page to delete the organization (found at the bottom) which would, in theory, free your account up for use on the Meraki Go system.   If that doesn't work, shoot me a reply here and we'll take a look at what we can do. ... View more

Hi @MikeS_AT    We don't have any roadmap at the moment for UPnP support. Port forwarding configurations are entirely allowed, albeit a manual approach. I recently helped a customer get their Xbox online with the xbox network despite no access to UPnP.   Automatic port forwarding on internet facing devices is a risky feature to put in place. ... View more

Duly noted @MikeS_AT - I can't say we're doing anything like this in the near future. However, this may become more of a reality over the coming years. ... View more

Hi @joe43wv    This definitely deserves a support case. Both dashboard.meraki.com and web.meraki-go.com require unique and separate email addresses to log in. We've seen both cases: Users who setup an account at dashboard.meraki.com on accident (in which case, you have to delete your account there). Users who somehow have their account added to both dashboard.meraki.com and web.meraki-go.com at the same time - causing a conflict in our system that requires support intervention. Hopefully this helps anyone else who may find themselves in this rare circumstance. The situation outlined in #2 has only occurred twice to date and has no root cause, but you may be impacted by that behavior. Have you already claimed your equipment into an account, or reached out to any alternative support resources outside of the community here? ... View more

Hello @Price-Networks    https://documentation.meraki.com/General_Administration/Cross-Platform_Content/SFP_and_Stacking_Accessories   Any of the MA-SFP-1GB-SX or LX10s would be formally supported - the equivalent non-meraki SFP modules may work but would not be officially supported if there were a problem with them being recognized by the switch. ... View more

Hi @PB83 and @LouisN5    Thanks for taking the time to give us some feedback on the new Health tab in the app.   The WPA-PSK Auth fail does mean a client is failing to authenticate. At a technical level, and we will be publishing documentation on this, the event is generated when the WPA-PSK portion of the packet exchange fails.   A correct password that gets lost in some interference will get reported as a PSK failure, as the access point won't know any better. It is still worth investigating if happening frequently, but can be considered merely informational if the network is still operating normally.   All this being said, I definitely would open a support case with our team to make sure there is nothing out of line going on and that the reporting is indeed accurate. ... View more

Hi @GroupeBleu    I see you mentioned you got to the local status page but didn't mention what the error was listed there.    I think at this point you should start getting concrete data about the state of the switch when it is facing problems without power cycling it. (For reference) All Meraki Go switches have a permanent local interface of 1.1.1.100, on a /24 subnet. If you connect a laptop and assign a static IP to the laptop of 1.1.1.99 and a subnet mask of 255.255.255.0, you should be able to go to 1.1.1.100 in your browser to see the real-time status of the switch. This includes the current error the switch is facing, causing the LED state to be what it is. Knowing what that error message, and knowing that the device has a sane configuration will go a long ways in pinning down the cause of your problems.   The same tactic can be applied to the access points. If you connect to an access point wirelessly and navigate to ap.meraki.com you should hit the local status page, similar to the switch, showing the current status of the device. ... View more

Hey @martinbrooker    Definitely check your spam folder for the email. In a recent test, I see the verification email come in promptly. If that doesn't show anything, a Forgot Password? reset usually kicks things loose. Let us know if you still face problems after that. ... View more

Hello everyone,   We certainly appreciate the need for updated hardware - specifically a faster GX and WiFi 6 GR devices. There is still quite a lot of work o be done but, I can assure you, the community's pleas for new hardware are not going unheard on the Meraki Go team. If there are any pertinent updates to share, you can find them on our main website under product announcements, and we'll be sure to drop a line or two here in the community when new products are launched. ... View more

Hey @sujicovo I agree with @Price-Networks    You can gain more insight by connecting a laptop or computer to the GX20 LAN ports, and navigating to wired.meraki.com in your browser - this should pull up the local status page where any errors can be read off as needed.   Hopefully this helps you or anyone else in the future trying to gain insight to my device won't come online type of problems. ... View more

Hello @Franco244,   I was just working on reproducing this behavior on my own account. Thank you for bringing this up, we'll look into addressing the problem as soon as possible.   In the meantime, if you are locked out, feel free to open a case via the instructions in the app and contact us by email for assistance if you need it. We apologize for the inconvenience! ... View more

Good question @Higgins0 - I like your username by the way.   We could certainly make this an adjustable configuration (consider it a feature request as of today) - the default is 24 hours and nobody has desired to change it thus far. Do you want to change it, and why? In most cases, 24 hours is a standard value to use here but I could see there being some minor concerns for larger networks. ... View more

Hi @Xyra    This is definitely an enterprise hardware question. You'll want to head on over to https://community.meraki.com/ for future enterprise questions and hopefully get a speedier response.   I don't believe what you are seeing is anything hampering your network or having a negative impact. It sounds like a combination of how client devices are tracked and the last device to send information.   In a track by MAC network, a layer 3 switch will send all data from 1 mac address. Depending on which IP it was sent from is the last one you will see reported in the clients list. Is your MS350 performing routing, and is your dashboard network set up to track client by. MAC address? ... View more

I wanted to post to explain some of this behavior and what steps users may take in the future when running into this problem.   First, all Meraki hardware is designed to work out-of-band. This means that if the app is showing things as offline, it might just be the connection between the hardware and the Cisco Meraki cloud. In these states, the hardware will continue operating per the last configuration it received from the app.   Second, if these issues persist past logging out and back in, it definitely merits a support case. We expect this information to be readily available, or at least available by using the pull to refresh - pulling down on many screens should prompt a data refresh. ... View more

Hello @Camfj141    Outside of the new web app we've built, this is the most commonly referenced topic. The community has certainly been heard, and the need for new hardware has not gone unnoticed.    With that being said, do let us know what you would like to see in new products! Would you be happy with just more throughput, or do you want to see additional feature sets for the hardware (be it the security gateway or the wireless access points)? ... View more

Hi @Martincz    That should be possible, yes. Any port can be the uplink port. Bear in mind, most service providers only provide a single IP address to use at your place of business or at home. This one IP address undergoes NAT to allow more than one device to connect to the internet at the same time. NAT is usually handled by a routing device, for example our GX20.   If the switch is directly connected to the internet and some other device uses the only available IP address from the service provider, the switch won't come online. What do you connect the switch to on the other end of the SFP port? ... View more