Cisco / Meraki Go /Meraki..... Since no one has posted any message so far with outrage and or anger, I'll lead the way... This is the second strike that Cisco is pulling on SMB, first Linksys and now Meraki Go!  The announcement that was posted last Saturday about "Meraki Go End of Sale" was something most of us users saw coming but Cisco lacked once again by discontinuing an SMB product line and leaving small business customers high and dry.  One would think that Cisco would at least have common decency in assisting current SMB owners and users of Meraki Go with the transition to the Meraki Enterprise product line in the form of I don't know, maybe a real firmware update on the Meraki Go products to match the Meraki product line equivalent? Or open up the system, "OpenWRT" doesn't seem like a bad idea at the moment... I don't see why this should be an issue since Cisco is an IT company and has control of all the Meraki Go products currently in use as all of the products are connected to Meraki Cloud, so I do not see the issue with why the Meraki Go product suite cannot be integrated into the Meraki Enterprise family.  Meraki Go never really had a chance of succeeding due to many factors and lacking what we as customers can do with the hardware and software that for some lots of $$$ or €€€ that has been invested and to get stuck with minimal and expensive hardware that by today internet standards and speed is already outdated. Switches max speed 1GB, GX 50 500MB, and we are supposed to keep using these already outdated switches while broadband/fiber speeds are already available at 5GB. From the start when only the mobile app was available for managing and setup was not well received, i mean not everybody wants to be attached to a mobile phone and is obligated to use only the mobile option. When the web version was released it never got better, with limitations compared to other brands who are offering so much more for the same market segment and price comparison, Meraki Go was left behind, and we are obligated to use the minimal options for managing our network, port forwarding is a joke the way it is set up, we cannot update or upgrade any of the hardware our self. When Linksys was around we had more possibilities to manage hardware compared to Meraki Go.  Now, that this product has come to an end, it is unacceptable to expect customers to start a new investment in Meraki Enterprise without compensating for the upgrade. Specifying the equivalent with this hardwith with the upgrade hardware, nice try! Cisco has to get this right - there is a reason why a lot of us opted for Meraki Go products, the design is flawless, and it is backed by Cisco's technology, and many of us were not happy with how we were able to manage our network and hardware. It is easy to say, oh well upgrade to Meraki Enterprise, Cisco SMB product is also fantastic, maybe I don't know look into options for transitioning Meraki Go to Cisco SMB as the cost for Meraki is just out of control? Mind the design isn't flawless but at least it won't be discontinued! I've had so many issues with this product line, to the point where I have replaced everything from the firewall to switches to AP, connected Linksys products, and they worked fantastico!, but having spent $10K on Meraki Go hardware and seeing them not in use I gave it another chance and removed Linksys and connected Meraki Go again. And don't forget the lack of customer service and technical service. One can never get a hold of technical support, I mean common guys, come through !!! We as customers would have loved to have the option to have paid technical support if that was too much to ask. Anywho, I am done. How can one continue with outdated hardware and say that it will keep working indefinitely, of course it will. I have old Cisco Linksys WRT routers that are working fabulously serving a specific function flashed with other firmware.  The End.   ... View more

Hello,   Just reading this message and replying back with the requested case nr: 07589660   Awaiting your reply, thank you.     Jairo ... View more

So I guess it was just a matter of time before Cisco pulls a Linksys fastball on its small business customers? Or is Cisco folding small business product offerings into Meraki Enterprise?    As I am a user and owner of several devices Meraki Go devices GX20 WiFi 5 / GX50 WiFi 6 I was never happy with how the business customer has to deal with troubleshooting network issues via email and hoping for a speedy reply or solution.   The Meraki Go UI is the worst, was at first only mobile, and after several requests from all of us users a "web UI" yet it remains limited compared to what to what Meraki Enterprise dashboard can do.   Guess we will wait and see how this will develop....     ... View more