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About JGill
JGill
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Member since Mar 9, 2020
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What version firmware and what type of device? I know there was talk of enabling a WAN3 port to support an extra WAN link, or MG devices for cell backup vs. the USB port cellular modems. We have MX84's running 16.16, Z3's running a mix of 15.44 and 16.16.3. All of them only show WAN1, WAN2, and Cellular in insight WAN health. Here's hoping for a new feature to support WAN3 for large critical sites! JG
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Jun 23 2022
6:19 AM
Guess they spent all the developers time on this new dashboard view vs fixing the actual issue.
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Still looking to see if this is a dashboard reporting issue, or a firmware issue. We know its a Next Tunnel related issue, but looking for a team to stand up and say we own this issue! Otherwise the only option is to roll back code and accept putting the corrected security flaws back into your production network! Going dark on the issue is not really an answer. Anyone from Cisco / Meraki care to take ownership of this issue and share remediation plans? Anyone up for some round table sessions with Cisco / Meraki Executives at Cisco Live to go over issues, stability and product road maps? I'm happy to start putting together a group!
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May 25 2022
9:25 AM
We dropped 33 APs this morning across 27 Network locations. We opened that case on April 25, This is beyond nuts!
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Does sound like they attempted a fix last night (that failed), but at least they are working on it!
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May 19 2022
11:28 AM
They come back when they hit their DHCP 1/2 life renewal. Why? assuming they check back in with a potential IP address change. So depending on when they drop, and what your renewal window is they could be down for some time. Its defiantly tied to the NeXT Tunnel issues. Got pretty ugly on our side last night, sounds like they were making changes. In our case we have done enough packet captures off of switches to know they are still passing traffic and serving clients. We can ping them and they reply. We can see them talking to the Meraki Cloud servers, just show down in the dashboard. PITA as we still need to verify every AP. Waiting on them to put the Dashboard and MR teams into a room and get this figured out. At least let us watch the cage fight!
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May 13 2022
10:03 AM
Same here, Trying to find out if we should rollback until they get this corrected, but don't want to risk dropping any AP's on a rollback if there is a solution coming soon. So far no guidance either way. Roll back and expose security issues, stay current and drive network team crazy. ☹️
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May 13 2022
9:53 AM
1 Kudo
Any insights on these two items? Stable release candidate with significantly reduced VPN throughput? After all the 16.16 issues we are going to need some more details! MX84 and MX100 appliances have significantly reduced VPN throughput. There is an increased risk of encountering device stability and performance issues on all platforms and across all configurations.
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May 13 2022
9:41 AM
The release notes don't mention that being fixed. Just new device support. I just posted a similar issue. All MR46 / MR55. MR42's don't seem to be impacted. They do pass traffic, but a true PITA if you have a lot of devices to manage. And its not just comm losses that cause it, but is very much a catalyst if you have a comm issue. Ticket is in Engineering as a NextTunnel issue. We see them drop across the country at the same time, so unless Meraki Cloud is having hiccups, not just a local communication outage causing the issue.
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May 13 2022
6:04 AM
3 Kudos
Anyone else seeing MR46 AP's dropping / loosing connection from Dashboard when running 28.6 firmware? We see 20 - 30 devices drop across the country, different networks / geographic locations usually all at the same time. Looks like a back end dashboard issue, but trying to get past "its in engineering" is getting old. I'm looking for other Meraki Customers with similar experiences so we can compare AP version / Firmware versions and get some visibility. The AP's do continue to pass traffic and are online. So not an outage issue, but a PITA is you manage 3,500+ access points. If you reboot the AP's they come back online in dashboard, of course taking the AP out of service in doing so. Or if you wait for a DHCP 1/2 life checking point (24 hour leases, renew at 12 hours) they will check back into Dashboard and go green. Just one of many issues, but posting his in the AP group to see what others are experiencing. If there Meraki Product owners for MR, MS, MX or Dashboard components I'd love to have a conversation.
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May 5 2022
8:53 AM
Thanks, Missed that the WAN ports were under the Management Interface!
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May 4 2022
2:54 PM
I would say no, based on the fact that we just rolled all our Z3's back to 15.44. Currently evaluating if we will roll back our MX84's as they seem stable (but see the performance increase).
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May 4 2022
2:51 PM
Were you setting the IP on an AP or an MX. Not seeing the options on the MX WAN port via API to set the options for DHCP / VLAN
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May 4 2022
1:48 PM
FYI, Had to paper clip the device to get it back online 😞. Rollback not so clean. Have had two units we had to factory reset after rollback so far.
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May 2 2022
12:04 PM
Luckily we have not had the issue hit our MX84's (all in HA). With ~ 237 network locations its going to be an ugly day if that happens! For now we have rolled our Z3's back to 15.44, other than needing to bounce 5 of the 70 devices they seem to be doing ok with the exception of one unit. User we be at that site tonight so we are hoping resetting gear / broadband will resolve the issue. Bet you can't guess what time we rolled back 😉
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Apr 29 2022
11:46 AM
That is better than a lot of areas where monopoly telco's only have DSL services. (*Cough California!). Retailers will love this if they can get consistent service / prices and an accurate bill each month! The competition will drive the telco's to either update their 1950's copper infrastructure, or go out of business. I see that as a win-win, plus no more Universal Service fee taxes should be needed on your phone bills. 😉
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Apr 29 2022
11:28 AM
Well while the 16.16.1 got our Z3 units to stop rebooting every 24 hours. We now see a new issue where the units just go into never never land for 1 - 3 hours. Red Blinking light, no local link, just stuck. They do come back, but have not seen a pattern just yet. Seems to be hitting at random times at least once or twice a week. So frequency is less than the 16.16 issue, but impact is much larger to the users. So unless we get an answer soon, we will be rolling back to 15.44 this weekend. For what its worth we are also seeing issues with MR's loosing access to the console, but they appear to keep running. The Z3's just go dark. Does not look like Meraki is having a good month with updates 😞
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Just checking systems firmware versions since we had a recent issue were devices (Z3) were not running the firmware shown. The only way to see the issue was via the API, so checking all our devices. Doing so just noticed that none of my MT sensors show a firmware version. All should be running 1.4 (as shown in the console). They are checking in and working, just showing firmware': 'Not running configured version' if you check via API. Of course having it show "what" version its running would be a better, more meaningful piece of information, but curious if anyone else see's this issue. Not sure if its just an API issue with sensors, or if they really did not get the last update. Using the Python v1 to get the info: response = dashboard.devices.getDevice( serial )
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Apr 18 2022
6:36 AM
After monitoring over the weekend, 16.16.1 appears to have returned our Z3 units to a stable condition. The Christmas tree pattern is gone!
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Apr 15 2022
11:02 AM
Mine were trying and reverting at least every 24 hours. So might be worth trying to push the 16.16.1. If they check in might get the version update. I'll know after the weekend if it truly fixes the issue. But at least after pushing 16.16.1, the version numbers via the API show correct / updated.
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Apr 15 2022
7:35 AM
4 Kudos
Check your Z3 networks if you updated to 16.16. That "Rare" Z3(C) note on 16.16.1 turned out to be 100% of our Z3 (non cellular) devices. Dashboard looked like a Christmas tree of very rhythmic comm losses for all the devices. No errors in logs other than Ethernet Carrier change. If you pull the device data by API you can see the firmware issue. 'firmware': 'Not running configured version'. Bug fixes Corrected a rare issue that could result in Z3(C) appliances failing a connectivity safety check after upgrading to MX 16 and falling back to their previous version. Should read: Bug fixes Corrected an issue that results in Z3, Z3(C) appliances failing a connectivity safety check after upgrading to MX 16 and falling back to their previous version. Not obvious unless you filter down to just Z3 units on the overview page.
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Apr 13 2022
5:43 PM
1 Kudo
V1 on the API call. Call's are working again, so assuming something on the backend got corrected.
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Apr 13 2022
5:11 PM
Passing Just the OrgID and pages: vpnstatuses = dashboard.appliance.getOrganizationApplianceVpnStatuses(organization_id, total_pages='all') Has been working, have a support case open on it. May be shard related.
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