Is there a document showing how many users an AP can support at maximum? They only put the ideal or optimal number of users that it should support. I have the MR33, MR36, MR44, MR52, MR56, MR86 models on our network. ... View more

None yet. Support just asked me if I want them to disable the 802.11k per AP. I said no. Since it works on android. And its a standard protocol for roaming.    "The 802.11k standard helps to speed up its search for nearby AP's that are available as roaming targets by creating an optimized list of channels. When the signal strength of the current AP weakens, your device will scan for target AP's from this list."   I requested them to enable or show this option on the dashboard for the next feature update. ... View more

Hi Randhall,   So you did the packet capture. Thanks for the info. Will try to do that later. We are still doing some test... Iphone7 12.3.1 and 12.4.1 seemed ok on roaming between APs. Idle disconnection or disassociation from AP is also not experienced. I'm not sure if the "auto join" option on iphone setting solved it.  (not familiar with settings, never had an iphone) ... View more

Hi,   For those who had opened a case... Can you copy/paste their solution or replies just to compare. Because there's still no solution. I haven't looked yet on Apple's support site if there's a similar case.   Here's mine..   Reply 1:   In regards to the issues with Apple devices: 1) For the roaming issue, I recommend enabling 802.11r on the SSIDs that support it. This will assist iOS devices with roaming 2) This is expected with all Apple devices (iOS, macOS) most likely due to power saving features. There are settings in the apple device that can be used to prevent this from happening. A simple google search regarding "apple device disconnect from wifi when locked" will provide some fixes. here is one example:   https://discussions.apple.com/thread/8385954     Reply 2:   Typically roaming is a client side decision. The best way to approach this to take monitor mode packet captures when trying to roam to another AP. what the does is a device monitors the wireless traffic and shows the communication between the client device and the AP. This will require a Macbook (or kali linux) and configure the Macbook wireless NIC to be in monitor/promiscuous mode. You will then take configure the channel and channel with of the AP that a device will be roaming to.(ie roaming from ap1 to ap2, take set up the monitor mode for ap2). Here is our documentation for taking monitor mode captures:  https://documentation.meraki.com/MR/Monitoring_and_Reporting/Capturing_Wireless_Traffic_from_a_Client_Machine     ... View more

Already submitted a case yesterday. No solutions yet. Support guy just wants to enable 802.11r but its not supported on an Open SSID. ... View more