I’d like to share some feedback regarding the recent updates to the Client360 dashboard. While I appreciate the enhanced visibility into client onboarding issues and the streamlined troubleshooting workflows, I’ve noticed several limitations that impact our day-to-day operations: Loss of Application Visibility: The removal of built-in application and traffic insights—unless ThousandEyes is integrated—has reduced our ability to monitor client experience effectively. This functionality was previously available without additional licensing and was critical for policy setup and performance analysis. Licensing Barrier: Requiring ThousandEyes for full application monitoring introduces a cost and setup barrier that may not be feasible for all organizations, especially those who relied on the legacy features. Limited Historical Data: The one-week lookback window restricts our ability to perform long-term trend analysis and identify recurring issues. Fragmented Context: Navigating between dashboard sections sometimes causes loss of context, making it harder to track client issues across different views. We value the direction Meraki is taking with Client360 and hope future updates will restore some of the legacy functionality or offer more flexible integration options. Thank you for your continued innovation and support.
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