Meraki

vassallon · ‎Aug 5 2019

Hmmm, the only other thing I could think of is perhaps a group policy was applied to the device under wireless > access control. I can't think of any other way that a policy to explicitly block a device from WiFi may have gotten applied.

vassallon · ‎Aug 5 2019

@Hubble Usually a block like this is enforced by an admin. I would suggest looking at the change log for the organization for the keyword blocked. Here is the logs from when I tested it to generate the screenshots for the iPad.

vassallon · ‎Aug 1 2019

FYI, I received this message on a ticket of mine with Apple for wireless issues with iPads. Hi Nathan, Apologies for the lack of updates on this. The issue we identified in this case that can cause intermittent failures to connect to a PSK Wi-Fi network has been resolved in the iOS 13 beta. If you have an opportunity to test, please let us know if you see improvements.

vassallon · ‎Aug 1 2019

@Hubble Do you have a screenshot of the error message the device is receiving? Based on your original comment it sounded to me like the device is being blocked at the wireless level not anything else. This is the splash screen that I am seeing when a device is blocked from the network. Blocked from WiFi If so, I would suggest looking at your wireless clients for clients with a policy and see if you see it being blocked there. I tested this earlier and I could not find the blocked client until I looked for clients with a policy.

vassallon · ‎Aug 1 2019

Glad you were able to get it resolved that way. Still strange that your token would have gotten broken though.

vassallon · ‎Aug 1 2019

@Hubble I have found that sometimes you need to look for the client with these settings.

vassallon · ‎Aug 1 2019

@Joseph I have not tried testing it at all personally but the last I knew there was still issues with getting the Education Profile to install onto Mac devices. https://community.meraki.com/t5/Endpoint-Management-Systems/Apple-Classroom-for-Mac/m-p/37769#M4040 Here is Apple's documentation on this subject. https://www.apple.com/education/docs/getting-started-with-classroom-mac.pdf One other question are you trying to do Apple classroom for iPads and Mac or just strictly Macs?

vassallon · ‎Aug 1 2019

@DexterLaBora Do you have any thoughts on how this might best be accomplished?

vassallon · ‎Jul 31 2019

Weird, what if you try from the System > DEP screen now? If you get the same error I would definitely loop in support.

vassallon · ‎Jul 31 2019

@XXDXX At this point I would reach out to support. I just verified I can do a full DEP sync with no issues.

vassallon · ‎Jul 31 2019

@Richard_B I think you would be after something like this: protected String getOrNull(JSONObject voiceVlan, String key) { if (voiceVlan != null && json.containsKey(key)) { return (String) json.get(key); } return null; } If this works I modified the code on example 9 from this site. https://www.programcreek.com/java-api-examples/?class=org.json.simple.JSONObject&method=containsKey If not you might be able to find something that works with some modifications for your needs.

vassallon · ‎Jul 31 2019

@Richard_B Okay, I think I understand better now. You are looking something along the lines of this: If the value is blank then null else return stored value Let me see if I can figure anything out then to help you.

vassallon · ‎Jul 31 2019

Based on this link Handling JSON null and empty arrays and objects I would think you should be able to edit your code to use the following: "voiceVlan": null,

vassallon · ‎Jul 31 2019

@XXDXX I would suggest trying it again. That message makes me think there was a bad API call at that time. If the error is still occurring I would check the MDM setting in organization to make sure there are no errors there.

vassallon · ‎Jul 29 2019

Don't forget that the device needs to be running iOS 12.1 or later for the auto-updates of Apps to work correctly. Anything before 12.1 didn't ever seem to work for doing auto-updates of Apps. Even though the boxes were checked it never seemed to update until something in 12.1 fixed the issue. I could never find any specific notes as to why either.

vassallon · ‎Jul 29 2019

Just a heads up, I was trying to tweak my profile push for Apple School Manager and had this happen: Hmm, this doesn't seem right. It appears if you use the Mac Devices auto tag it ignores any criteria and selects only the Mac Devices. I am currently on the phone with support but wanted to share this as quickly as possible.

vassallon · ‎Jul 29 2019

@ewwhite The 26.2 release fixed quite a few of the issues we were seeing. Apple has also said there was an issue in previous versions of iOS which is supposed to be corrected in iOS 13, so we'll see what happens.

vassallon · ‎Jul 25 2019

@Microfiche How is the 2.4 Ghz saturation in your area? I know at my house 2.4 is worthless as there are tons of other wireless routers that are overpowered and all of the channels are worthless so my router changes channels frequently. Did your AP make a channel change that resulted in the drop as the nest reconnected to the new channel?

vassallon · ‎Jul 25 2019

@Phelzier I know that within iOS 13/iPadOS there is a fix for some wireless disconnection issues that Apple has said was a bug in previous versions of iOS. Which iOS are you using with the devices? Are you also using the Auto-Lock settings for passcodes or have you set it to never?

vassallon · ‎Jul 25 2019

@Acarter As others have stated this seems more like an issue with communication between Apple and Meraki. I would go to Organization > MDM and verify everything is setup correctly and nothing has expired there.

vassallon · ‎Jul 23 2019

Done, thank you for the chance to get a sweet Meraki hat.

vassallon · ‎Jul 22 2019

I opened a case as well and pulled some console logs from Safari which I sent along as well but here was my last response: Hi Nathan, Thanks for the information. I have reported this issue to our internal team for further investigation and will update you as soon as we get additional information. Thank you, Cisco Meraki Support

vassallon · ‎Jul 18 2019

@Richard_W Doing some digging with the Developer tools in Safari makes me agree with you. Console errors regarding Google Maps API

vassallon · ‎Jul 18 2019

@Richard_W Fired up my MacBook and I have the same Safari and MacOS versions and my devices are now in a stationary orbit over the North Pole. If I use Chrome on the same MacBook the map displays locations correctly.

vassallon · ‎Jul 15 2019

Well unless your devices are in a stationary orbit over the North Pole, yeah there's an issue.

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