Checking in @VeryFatBoy    We're working on a few big projects right now and the bug reporting tool is being reviewed by our legal team to be sure all the appropriate measures have been taken to protect information for troubleshooting.   Thanks for hanging in there while we get this one sorted out. ... View more

Hello @JeffryP    We do not have a feature on Meraki Go that directly allows load balancing between 2 GX20s. You would need a form of active-active warm spare on the GX20, which is something Cisco Meraki does not currently support (be it Enterprise or Go). ... View more

I completely respect that point of view @LouisN5 . We're always treading a fine line in feature development, especially regarding implementing an entire service like an SNMP daemon on the device. The performance and capacity of all hardware is finite, and to continue to add features such as SNMP onto the product at this stage may very well serve to degrade the situation as opposed to improve visibility and ease of management.   The Cisco Meraki enterprise product line was built with these considerations in mind. As such, features like SNMP, syslog, and other advanced features are readily available.   Out of curiosity, what other important features do you believe Go should have?     ... View more

Thank you for reaching out directly, as directed by the app, @tech9 . I believe we managed to get you all sorted out? Let us know with a reply if you still face any issues. ... View more

Hi @tech9    There are numerous variables in play here, and I'm not sure what method you used to test your speed. Can you give us any more details here?   How did you connect to the GX20 to perform the test? Were you directly connected? What speed test did you use? Did you test the speed to the GX20 directly using the local status page with the built-in speed test? Were other users connected and using the internet at the time of the speed test? Even background applications when computers are turned on and nobody using them can send/receive network traffic.   The field is a bit wide to explain why you aren't reaching 250 Mbps. ... View more

Hi @ehsan230564    My apologies for the delayed answer. The transmit power is, by default, automatically set using the Meraki auto power algorithm. This algorithm attempts to find the best operating wireless channel for client devices. Changes to transmit power and channel can be performed manually from within the mobile app.   The coverage area for the GR10 is approximately 500 square feet, but your mileage may vary depending on the environment. The same antennas are in the GR60, given similar propagation and distance properties.   Datasheets for each access point can be found here: https://documentation.meraki.com/Go/Meraki_Go_Indoor_WiFi_Access_Point_-_GR10_Datasheet https://documentation.meraki.com/Go/Meraki_Go_Outdoor_WiFi_Access_Point_-_GR60_Datasheet   ... View more

Hello @ruppy8888    The GX20 will remain at maximum rated speed of 250 Mbps. However, our feature development for the app and software updates for the GX20 hardware has and will be an ongoing commitment to our customers. ... View more

Hey @Michal314    There is no SNMP as of today, but it is certainly not off the table as a feature request. This is somewhat more of an advanced feature I'd expect of service providers or power users. Do you mind me asking what your use case is? ... View more

Glad to hear its all working @ZPaul    For you and anyone else coming along to find this post, I'd like to offer a few more details about the issue.   On rare occasion, the linkage of the subscription in our database needs a manual interaction to be completed. Opening a support case is the correct path of action to take. Be sure to log into the Meraki Go mobile app, and open a support case from the settings menu.   I apologize for any inconvenience this may have for the minority of users facing this problem. Our team is working to ensure all future license applications are performed seamlessly. ... View more

Hey @ZPaul - contacting support is definitely the right move for problems of this nature. Has the support team been unresponsive, or have their efforts thus far proven unfruitful? ... View more

I sincerely apologize for the inconvenience @AVS-Design-Inc. Thank you for letting us know. This is a problem our support team will have to intervene with to resolve.   Could you please raise a support case via the Meraki Go app to get the appropriate attention on this issue? https://documentation.meraki.com/Go/Meraki_Go_-_Support to learn more about doing this task. ... View more

That sounds pretty flaky, still. I'd run a ping against the wired access points to see if there is any loss to them. This behavior is similar to what I see using my power inline ethernet adapters. Constant flapping that, I'm assuming, fluctuates with the house electrical noise.   That is sometimes a trade off we take to get coverage is some places. The end user experience may actually not be that bad even with a bit of loss or a sub par physical medium to operate on. How does it work? ... View more

What a fun read 🙂 glad the mystery has been solved!   Who would have thought an nmap scan would cause a printer to spit out garbage 😄 ... View more

@Joeindublin @JFK-Computers @NorseJuggernaut    I do apologize for this problem. We've been made aware and are currently issuing a fix for the problem now. The issue should be resolved soon.   Hang tight. I'll post an update here once the issue is confirmed to be fixed. ... View more

@Davepgh    We'd be happy to work on this for the Go audience! We're seeing quite a bit of popular demand, so we'll begin scoping out the work to include WPA3 as time permits. ... View more

Hope all goes well, @bswens18 ! I'm glad support was able to give some solid information for you to work with.   I too have used MoCa adapters and that will, usually, get you a better performance than a mesh connection on the GRs. I'm currently using a power inline solution that has been less than ideal for a consistent connection. ... View more

@Beavis-DCS    This is correct, MFA is not currently supported. It is in a closed beta, and set to release within the month. Our apologies for the issues you may be facing as a result in the interim. ... View more

Sometimes that push to use 5 Ghz is so aggressive, the 2.4 Ghz band gets comfortably left alone. It is worth a shot to try forcing a client to use 2.4 Ghz while connected to the GR. ... View more

Yeah support is the way to go here to see if we can figure it out.    If it helps at all, I found my GR was using a weather radio wireless channel on 5 Ghz and was backing off to different channels every time a plane flew over (which is expected behavior if you use a channel like that). My experience in that scenario was the wireless totally dropping as my phone would re-connect on the new channel.   Try changing channels and use an app or something to check which channel has the least interference (on top of opening a support case). ... View more

Hey @Dawlat_naseredd    Meraki Go doesn't have required licensing. I think you meant to post in the enterprise forums https://community.meraki.com/ ... View more

Hey @BoomerBaggins    but are you going directly from the FIOS router/modem into the GR10?  This is acceptable if the router/modelm is performing NAT, meaning it holds the public IP address (and not the GR). The GR should not be directly connected to the internet with a public IP unless you have a quite specific need to do so. You gain more benefit from managing the equipment under a single pane of glass in the Meraki Go app. I recommend using the GX20 -> GS -> GR toplogy, as you've described. Although this isn't a hard requirement. Is there any theoretical concerns that could be causing security issues by not going through a MGo security gateway first? It all depends on what your previous hardware was capable of. You'd have to know what capabilities are there to identify if there is a valid concern or not by switching out the two. Do you have the optional security license on the GX? That likely provides some feature set that most firewalls don't provide out of the box.   As for the SSID's bit, just shut off one set of them so every device gets on the local neighborhood and can talk to each other, that should make life easier. ... View more

Hello @bswens18    I think it is certainly worth opening a support case given the lack of any community feedback this weekend.  There are some caveats to mesh that may be interrupting client traffic, or perhaps a new band is. being used in this deployment as opposed to your previous one (for example maybe all the clients are choosing 2.4 Ghz instead of 5 Ghz).   These are things support can help you suss out and see if there are any tweaks that can be made to optimize the experience you are receiving.   What was your previous mesh deployment? ... View more