Can you check the interference level of APs?  What is the channel width (Auto or manual)? How is roaming occurring between the APs or between the same radio on the same AP?      ... View more

@n01048 -0. Good to hear from you.   I tried this option five months ago, but it didn't work out for me. Issue with both MAC and Windows laptops.  We are receiving strong interference from a neighbor on the 5 GHz band. Playing with Low Power on the 5 GHz to see the RF interference.  So far, I can see a 10% improvement.  However, I am still having an issue with the client bouncing between the APs.  The problem is that the client is accepting the weak signal and bouncing back to a strong signal.    ... View more

No, we are good with our design. Have followed the recommendations from Meraki and a third-party Wi-Fi provider.  Can you advise me? The client is sitting between the two APs; it's possible to bounce between them.  Here, Clients are bouncing another AP, which is a bit forward from the client's location. Why is the AP acknowledging the weak signal probe from the client machine?   Then, how does Auto RF optimize the signal/Channel? ... View more

I have followed all the best recommendations given in this forum and TAC. Nothing helped me here. Even I have raised a case with Intel directly for the client's frequent disconnection.   It's not working out.    Client laptops are sending Probe requests, which are 802.11 management frames sent by clients to request information about the capabilities of SSIDs. Access points give acknowledged probe frame requests to the controller for processing.  Based on that, the Client decides to connect to another access point, even if it received a weak signal.  After some time, the client roams to the strongest signal strength.  This process is happening from the client device.   With the help of the TAC team, I have disabled the management frames at the backend.  Even after that, we are still getting the same result. The Cisco Meraki team has to conduct a deep dive into RRM.   ... View more

  General Recommendation: Meraki typically recommends a 5 GHz transmit power range between 11 dBm and 17 dBm in high-density environments. This range enables the AutoRF (Automatic Radio Frequency) feature to optimize power levels according to environmental factors. Avoid Max Power: It's a common mistake to set APs to maximum transmit power. This can lead to excessive co-channel interference, where APs on the same channel interfere with each other, reducing overall network performance. AutoRF: Meraki's AutoRF is designed to adjust transmit power and channel assignments automatically. While you set a range, AutoRF will work within that range to optimize the network. It will not set power lower than 8 dBm on 5 GHz radios in high-density scenarios. Consider single-band SSIDs (separate for 2.4 GHz and 5 GHz) to encourage devices to connect to the appropriate band.    Site survey will give you a clear Idea of the wifi environment.          The Neighbor AP will not see the interference, and if you have enabled AI-RRM, it will automatically adjust the channel and power.      Cells to have a signal strength of around -80 to -85 dBm to avoid them thinking the channel is busy. For client-to-AP, a signal strength of at least 20 dB (RSSI no lower than -70 dBm) is desired for optimal stability and performance ... View more

In most cases, if AI-RRM expires, your network will gracefully return to standard RRM functionality without requiring extensive manual intervention. ... View more

Recently, I have downgraded the AP to an old version with the help of Meraki support.  ... View more

I am facing a similar issue due to bad client roaming between the AP and the Radio. Can you check the Client page --> roaming --> Bad Roaming to see how long it took to roam between the APs?     The window driver settings https://www.intel.com/content/www/us/en/support/articles/000005585/wireless/legacy-intel-wireless-products.html   Latest driver download.  https://www.intel.com/content/www/us/en/products/sku/204837/intel-wifi-6e-ax211-gig/downloads.html     ... View more

Can you help me understand your environment? Is it high-density or low-density? Is it an office space with an open area, rigid walls, or blocks on the floor? How much interference do you have in 5 GHz, and what is the current channel utilization? What is the recommendation given from the site survey? We must consider many options before purchasing a newer model. The latest APs have very strong signal probes.   Recently, I gained substantial experience moving from MR 53 to CW916I AP.  ... View more

There will be two options: if the configuration is Incomplete or Invalid, the save button will be grayed out, and the other one is a permission issue. Can you check that your account has full access to read and write the configuration?     organization --> administrator - your account access permission      ... View more

If you have more than 25 APs, it is recommended that you enable SNMP. I have enabled SNMP on our networking monitoring tool so that we can view all SNMP traps and monitor the client.   ... View more

I have tried all options, but clients are still roaming between the radio and the same AP. Its if single AP works fine.  When it comes to mesh networks, they are creating a huge impact.    Are you seeing any    ... View more

I didn't see any bug fix for roaming between 6 and 5 / 5 and 6 on the same AP with different radios.   6E is causing more impact on the client roaming in the low-density area.   ... View more

I have tried all the recommended options on a Windows laptop.  It doesn't help out in our environment; it creates both Windows and MAC laptops.   I have been tracking with TAC for the last three months.  Still, troubleshooting is going on.  ... View more

I enabled all three options a month ago, and the report has improved dramatically. Identify how much interference we get from the neighbor AP and the neighbors. Based on that, we did a few fine-tunings, and it works well.  ... View more

I have gone through the multiple suggestions, and nothing has worked out. I am still having a roaming client issue between the AP and the radio.    Do any of you guys see the same pattern? ... View more

  Identify Affected Laptops: Keep a log of which laptops experience this issue. Are they specific models? Do they have the same Wi-Fi adapters? Check Power Management First: This is the easiest and most frequent fix. Apply the power management setting change to a few affected laptops and monitor the results. Verify 802.1X (if applicable): If you're using 802.1X, test if a laptop can connect before login if you manually trigger it (e.g., by initiating a connection from the network icon). If it only connects after login, machine authentication is almost certainly missing. Update Wi-Fi Drivers: If power management doesn't solve it, try updating drivers on one of the problematic laptops. Packet Capture (Advanced): If the issue persists, a packet capture on the Meraki AP and/or the client laptop during the disconnection/reconnection attempt (when logged out) can provide valuable insight into what's happening at the network layer. This can show if the client is sending association requests, if the AP is responding, and where the process breaks down. ... View more

If the user is connecting to 2.4 or 5 GHz, check the Channel configuration in the RF profile. If you're using 5 GHZ, configure with 80 channels. If you have a wider channel, you will get more throughput.   ... View more

Check the connection logs and roaming in the Meraki Dashboard. The user is connected to 2.4 or 5 GHz. Recently, I upgraded to 37.1.7.1, and I didn't feel any disconnect with the user.   ... View more

Congrats to everyone ... View more

It is happening due to bad roaming from one AP to another AP, more than 250 MS. At that particular time, we lost our internet connection. The worst observation is bouncing between the radio,  If the user is close to 10 to 15 feet, everything is working fine; if the user is near the AP or away from the AP, bad roaming is happening.     The issue is happening for both bands 5 and 6.       ... View more

Last conversation with the escalation engineer confirmed the debug version is running in their Lab.  We can probably expect the new release with FIX in a couple of weeks.    ... View more

Did you adjust the AP distance to 55 Feet to another AP?    5 GHz target power = 14 to 20,  RXSOP = -78 6 GHz target power = 8 to 30 RXSOP = -78    Disabling client balance.   Updating the network driver to he Windows® 10 and Windows 11* Wi-Fi package drivers 23.130.1 for the Intel® Wi-Fi 7/Wi-Fi 6E/Wi-Fi 6   I can see some improvement, but not a complete FIX.   ... View more

I have reduced half of the AP on one floor to see the difference; it looks good.  Kept AP at a distance of 55 Feet in a low-density area, looks better now, but still seeing bad roam between bands    https://documentation.meraki.com/Architectures_and_Best_Practices/Meraki_Wireless_for_Enterprise_Best_Practices/Meraki_Wireless_for_Enterprise_Best_Practices_-_RF_Design#Design_Solutions   ... View more

Yes, I got verbal confirmation. Next week I have planned to upgrade,  let you know once upgraded  ... View more