It is happening due to bad roaming from one AP to another AP, more than 250 MS. At that particular time, we lost our internet connection. The worst observation is bouncing between the radio,  If the user is close to 10 to 15 feet, everything is working fine; if the user is near the AP or away from the AP, bad roaming is happening.     The issue is happening for both bands 5 and 6.       ... View more

Last conversation with the escalation engineer confirmed the debug version is running in their Lab.  We can probably expect the new release with FIX in a couple of weeks.    ... View more

Did you adjust the AP distance to 55 Feet to another AP?    5 GHz target power = 14 to 20,  RXSOP = -78 6 GHz target power = 8 to 30 RXSOP = -78    Disabling client balance.   Updating the network driver to he Windows® 10 and Windows 11* Wi-Fi package drivers 23.130.1 for the Intel® Wi-Fi 7/Wi-Fi 6E/Wi-Fi 6   I can see some improvement, but not a complete FIX.   ... View more

I have reduced half of the AP on one floor to see the difference; it looks good.  Kept AP at a distance of 55 Feet in a low-density area, looks better now, but still seeing bad roam between bands    https://documentation.meraki.com/Architectures_and_Best_Practices/Meraki_Wireless_for_Enterprise_Best_Practices/Meraki_Wireless_for_Enterprise_Best_Practices_-_RF_Design#Design_Solutions   ... View more

Yes, I got verbal confirmation. Next week I have planned to upgrade,  let you know once upgraded  ... View more

The latest update from our escalation engineer is that the bug fix has been pushed to their lab environment to see the differences. Hopefully, we can see the results by the first week of June.   Try with RXSOP  5 GHz to -79 dBm 6 GHz to -82 dBm I can see the difference somehow but not fully fix ... View more

Here we have Intel AX211 6E 23.120.0.3, the majority of users are causing issues  ... View more

Yes, I completely agree with the suggestion. When I disable the 6 GHz, it works fine.  I have reduced the number of APs to half and can see better performance now, but still, 5% of clients are having bad roaming. Tweak a few settings at the network adaptor AX211: Roaming aggressiveness to medium-low, transmission power to medium-high, and preferred band preference to 5 and 6 GHz. After these changes, it's reduced to 5% of roaming clients.     I got verbal confirmation that it's a bug with Meraki OS.   ... View more

Not Yet. We're still working with TAC. Almost did everything possible at the AP and Network driver ends. nothing helped out.  ... View more

It looks like we are having an issue with the CW product. It tough time  ... View more

any suggetion from meraki to fix the issue  ... View more

yes , i have both 9176i and CW9166I ... View more

i have the same behaviour in our environment, Slight change in the MAC and Windows laptops are causing issues on roaming between AP and getting latency and packet drops  ... View more

Hi ,    Working with the Meraki TAC person for the last 30 days and escalating the issue to the engineering team, it's not working out so far; we are experiencing disconnections here and there.     TAC - Number 12854457     ... View more

Working with the Meraki TAC person on RXSOP, but we are still experiencing same issue  ... View more

Does anyone have the CW916I model installed in their environment?   ... View more

Currently, its client balance is shut down. Still, we are experiencing roaming clients disconnecting. tried maximum of work around,   ... View more

Roaming Reasons (Intel) "AP recommended the client roam to another AP, as part of AP Steering. 802.11v is the Wireless Network Management standard, allowing clients to be directed for load balancing and improving the performance of poorly connected clients."    Getting above reason on the timeline logs the reason for roaming. Meraki Health Broad Show good.   ... View more

Tried disabling the 802.11r and tried client balancing disable,  Enable manually RXSOP to -79 dbm, it works for a while, and bouncing issue.      Currently enabled with WPA3 i ... View more

802.11.r is eabled and 802.11w is in disable state,  Recently we did site survey, deploy AP 60 Ft one to another device,  here    AP1 ------------> Ap2 -------------> AP3 ------------->AP4   The client is near AP2 and keeps bouncing between AP1 and AP3. Good roaming is fine, but we are getting bad roaming. We have done multiple fine-tunings on the roaming issue, which didn't help, mostly on Intel AX211 6E, causing an  issues  ... View more