Device Uptime is not officially available for the MX at this time, curious about your business requirement/use case for reporting this data organisation-wide wide though (I assume it's SLA based?).   https://documentation.meraki.com/General_Administration/Monitoring_and_Reporting/Device_Uptime ... View more

Haven't downloaded the PCAP out of caution, but the file name suggests you captures on the wireless interface. I'd recommend capturing on the Ethernet/Wired interface and follow the DORA (Discover Offer Request Ack) flow of the DHCP for this client.   From the information provided I'd say either VLAN 20 isn't correctly configured or there's a misconfiguration with DHCP. If you DM me a link to the impacted device in Meraki Dashboard I can have a peek. ... View more

Hey @gariggantulga  👋🏼   Your absolute easiest option would be getting in touch with the old administrator, if they no longer work for the company but used a corporate email address within your control, you could also work with the responsible team to access their mailbox / recreate the email address and use it to reset the password.   Should you not be able to do this, open a Support case. This must be done via a written form of communication, as you don't have dashboard access, use this link: https://meraki.cisco.com/meraki-support/open-a-support-case/   You will be expected to prove ownership and there is no guarantee Support will be able to assist. As per the Meraki Offer Description:   “5.2 Limits of usage. You agree to use the Product only in accordance with the Cisco Meraki Documentation available on Cisco Meraki’s website, and You (not Cisco) are solely responsible for maintaining administrative control over Your Dashboard account..”   When if/when you do regain access, ensure you create a backup account to prevent future occurrences of this. ... View more

In short, no - this would be a feature request. However, you could use the "notes" section to achieve this though.       ... View more

Hey @TEAM-ind, in that case a Support ticket would be your best bet. Feel free to drop me a DM with a link to the specific client you're testing with and I'll take a peek. ... View more

I'd recommend opening a support ticket in that case, as they should be able to identify the USER-AGENT the device presents to ensure it's what we'd expect for an iOS / Android device. ... View more

Hey @TEAM-ind ,   As per the KB "Applying Policies by Device Type"   Note: Some clients may misidentify themselves when specifying the User-Agent string field of an HTTP GET request. Device type policy enforcement is done on a best-effort basis, dependent upon the information that the client provides. When needing to enforce security-focused policies based on device type, please leverage solutions such as Meraki Systems Manager, or Cisco ISE.    You'd be better off limiting the PSK or credentials to prevent mobile users from connecting to the required SSID in the first place, as group policy by device type is not 100% bullet proof. ... View more

Hi @Dennis91 , the MV32 cover isn't removable. Please ensure you have removed the plastic protective shipping dome.     If there's dirt within the lens, could you send a photo of the unit and how it's deployed? ... View more

You cannot manually choose which gateway an MT will connect to. However, if there's a MV/MR that's a lot closer to the MT that it refuses to connect to, it may be worth opening a support case to ensure the gateway is functioning correctly.  ... View more

Hey @EricI ,   That is correct yes, those with a Cisco Umbrella subscription and a correctly configured integration should not be impacted. If you are, I recommend contacting Support. ... View more

Neat project! Thanks for sharing @rhbirkelund  ... View more

Scheduled maintenance will typically be shown as a banner on Dashboard when you're viewing your organisation. Re: status page, as per the blurb at the top: "...It does not reflect scheduled maintenance or service outages that fall below the threshold mentioned above." ... View more

Glad to hear, looks like this was scheduled maintenance that has been completed 🙂  ... View more

Mainstream support by Microsoft for Server 2016 ended in January 2022 and Server 2019 in January 2024. For these, you can continue to use version 3.7.2 of the agent. ... View more

Which Dashboard server are you on? E.g. n123.meraki.com ... View more

Yes, but the first time you prestage the unit it needs to be brought online via wired. After that, the unit can run solely on cellular even after a reboot. If you factory reset the unit though, it may need a wired connection to fetch config again. ... View more

The first thing to check is If you are using content filtering, make sure you're not blocking "Online Storage" as it'll block icloud.com, which Private Relay uses.   Specifically, it uses:   mask.icloud.com mask-h2.icloud.com   Building on the KB @alemabrahao shared, here's the network administrator version of it: https://developer.apple.com/support/prepare-your-network-for-icloud-private-relay ... View more

At this time, the wallpaper payload only allows the push of wallpaper but does not allow the wallpaper to be restricted.    You can re-push the wallpaper profile by going to SM > Devices > *click device* and scroll down to Profiles and select the "Reinstall" button. This should re-push the wallpaper to the device.   ... View more

https://community.meraki.com/t5/Wireless/Connecting-Sonos-to-Meraki/m-p/83638/highlight/true#M12579   Tl;dr - make sure you're on the same VLAN and you have Wireless > Firewall and Traffic Shaping" Wireless clients accessing LAN" set to allow. ... View more

Hi folks,   @ChrisM24 and I worked on a solution. As per my response before, we use the “blockedAppBundleIDs” key or "allowedAppBundleIDs" which is only available in iOS 15+, this replaces the deprecated "blacklistedAppBundleIDs"/"whitelistedAppBundleIDs" keys that were used pre iOS 15.   A workaround is to create your own .mobileconfig file using Apple Configurator which contains a Restriction payload, as this still uses the old schema. This can then be uploaded to Dashboard by going to Systems Manager > Settings > Add profile > select “Upload custom Apple Profile” and upload the generated file from AC.   We opened a bug with our SM-Engineering team to include the deprecated key as well as the replacement so that devices adhere to this regardless of the iOS version. ... View more

What shard number are you on @PDSKturley ? E.g. n123.meraki.com, there was some scheduled maintenance yesterday so I want to cross reference this to see if this is why you were impacted. ... View more

Hey @ChrisM24    Hmm I think this is down to changes between iOS 12 and iOS 15 with how Apple has changed the schema for blocking apps.   To block applications we use the “blockedAppBundleIDs” key which is only available in iOS 15+, this replaced the “blacklistedAppBundleIDs” key (as part of an effort to be more inclusive, we did similar when it comes to firewall rules).   iOS 12 probably doesn’t know what the new key means, hence why the apps are available.   To confirm this, would you mind dropping me a DM with a link to an affected device and the profile? ... View more