Printing to Zeroz failing on Chromebooks - Merak AP9164i

[Sender]

Hello there, 

I recently spun up a Meraki MX68 with the AP9164i's at several sites.  Chromebook used to print fine to a local Zerox printer (wifi) on the same wireless network through the old infrastructure.  We put in the Meraki and now the print jobs from Chromebooks fail with error code 016749 on the Zerox.  Both Chromebook and printer are on the same wifi network and subnet.  Windows devices print fine.  Scratching my head on this one..?

Thx  

[Mloraditch]

Have you checked the wireless firewall settings? The first SSID has local lan traffic blocked by default:

https://documentation.meraki.com/MR/Firewall_and_Traffic_Shaping/MR_Firewall_Rules

[Sender]

Hello, I do know of setting.  That is checked to allow, I think it is default set to deny..

[Mloraditch]

Yes. What about client isolation? https://documentation.meraki.com/MR/Firewall_and_Traffic_Shaping/Wireless_Client_Isolation

Make sure that is disabled.

Its not supposed to be necessary for the same vlan, but you could try enabling bonjour forwarding: https://documentation.meraki.com/MR/Client_Addressing_and_Bridging/Bonjour_Forwarding

[alemabrahao]

Check if the Deny Local LAN settings in Cisco Meraki MR firewall is enabled.

https://documentation.meraki.com/MR/Firewall_and_Traffic_Shaping/'Deny_Local_LAN'_settings_in_Cisco_...

[PhilipDAth]

Was the existing wireless network also Meraki, so the only change is the model of APs being used?

Is the printer wired or WiFi?

[Sender · Accepted solution]

Hello all, I appreciate the responses.  Issue seems to be solved!  Legacy network was Aruba Instant On with no edge router.  There was a setting in the Zerox printer for 'Postscript' we had to mess around with to make the Chromebooks print.  Oddly we did not have to do this before, but issue resolved for now. 

[CarolineS]

Thank you for the follow-up! Marking your reply as the Solution for the benefit of future visitors to this thread. Cheers!