MAC and IP addresses are changing in meraki for mobile

Rohit_Rana
Getting noticed

MAC and IP addresses are changing in meraki for mobile

Hi All.

 

MAC and IP addresses are changing in meraki for mobile devices whenever any user is connecting again to the network even if IP address is set to be "fixed". Kindly suggest.

 

Rohit_Rana_0-1689770439559.png

 

6 Replies 6
ww
Kind of a big deal
Kind of a big deal

Go to wifi/ssid settings on the mobile. There set mac from: "random mac" to "phone/device mac"

 

macb.jpg

Rohit_Rana
Getting noticed

Hi @ww 

Thanks for writing.

 

I implemented that as you suggested. But now if the user is changing SSID , then this setting automatically changes to "Randomized MAC". I just want that it should be fixed for every SSID.

GreenMan
Meraki Employee
Meraki Employee

BlakeRichardson
Kind of a big deal
Kind of a big deal

Ahh I love Mac randomisation, every network admins best friend. I remember when it was released, one of our subnets DHCP scope was exhausted within an hour as students mobile devices connected and reconnected to the network. 

 

If the devices are managed by an MDM you can disable this feature. 

I had this exact same issue on a clients network this week as well.

vassallon
Kind of a big deal

I make sure with my managed iPads to turn this setting off when pushing out the wireless settings. 

 

vassallon_0-1689953342397.png

 

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