dashboard.meraki.com down?

[MarcP]

Hi,

anyone else having trouble accessing dashboard.meraki.com ?

[OlaA]

Yes, got this email o moment ago

Dashboard access issues.

New incident: Investigating

We are aware that some customers are having difficulty either logging into or accessing pages on Cisco Meraki Dashboard. Our teams are actively working on remediating this issue.

Time posted

Nov 15, 07:13 UTC

[SamerAl]

Hi all,

We are aware of the current issue with the Meraki Dashboard not loading and being unreachable. Our engineering team is actively working to resolve this matter as quickly as possible.
In the meantime, we have updated the Meraki status page with the latest information regarding this issue. We encourage you to check https://status.meraki.net/ for real-time updates as our team progresses towards a resolution.
We apologise for any inconvenience this may cause and appreciate your patience and understanding.
Thank you for your cooperation.

[SamerAl]

This Issue should be resolved now.

[CarolineS]

Looks like this is a known issue (as of about 2 minutes ago!) - please subscribe for updates on the incident on our Status Page: https://status.meraki.net/incidents/t92t28w0nhf8

[MK2]

Just wanted to claim a bunch of new APs, not that it was me now 😅

[MK2]

Access via the shard (nXXX.meraki.com) directly is working

...but you can't EDIT something:

[JesperDC]

Its DNS related, our dhcp scopes thats configured with "Use Cisco Meraki DNS" are pretty down - and now iam not able to change it 😞

By the way the mobile access to the dashboard still works - but cant do a lot in there 🙂

[JesperDC]

ITs working now 🙂

[GiacomoS · Accepted solution]

Hey Community,

A quick update that this is now officially fully resolved as of 1 hour ago. For any further issue please raise a Support case or call in. 

All the timeline for the incident is available on status.meraki.com

Thank you so much for your patience today!

Giac