Something like that. We're swapping a mess of Cat2960's with MS120's at the branches. Basically got a room full of MS120's, our on-site technicians snag a few, head out to the branch to install the switch(es), send me the S/N's. One or two a day.
When I claim those one or two S/N's, it's taking absolute ages for the claims to process. Historically, this has been instant/near-instant. Just curious if this is an us thing, a shard thing, or an everyone thing.