Meraki Go End of Sale - April 2025

[MiriamK]

Dear Meraki Go Community,

We greatly appreciate the loyalty and support from every one of you, your dedication to helping your fellow Meraki Go Community members, and sharing valuable feedback with us over the years.

As we look to the future, we will no longer be developing new Meraki Go products. To better serve your networking needs, we will continue innovating our Cisco Meraki portfolio to make it even more accessible to small businesses.

After April 29, 2025, Cisco will no longer sell Meraki Go products. Individual products may run out of stock sooner.

Note that your Meraki Go devices will continue to work indefinitely, and can be managed from the Meraki Go mobile app and web portal. Our support and warranty policies also remain the same. Meraki Go support will continue until July 30, 2027.  

To ensure a smooth transition, check out the FAQ below, including options for transitioning to our Cisco Meraki portfolio.

We will also have more updates coming in the near future – please stay tuned.

Looking back at our journey, Meraki Go would not be here without this community. We are grateful for all of you and appreciate your ongoing support.

Please don’t hesitate to contact us with any questions or concerns: merakigo@cisco.com. We’re here to help you through this transition.

The Meraki Go Team

cc @ArtMarshall 

=======

Meraki Go End-of-Life (EOL) dates

Meraki Go is committed to communicating important milestones throughout the EOL period, for example:

• End-of-Sale (EOS) date: The last date to order the product through Meraki Go point-of-sale outlets. After this date, the product is no longer available for sale via any channel.
• End-of-Support (EOST) date: The last date a product will be affirmatively supported by Meraki.

End-of-Sale milestones

• End-of-Sale date: April 29, 2025 or until Meraki Go devices are sold out, whichever is sooner. Individual resellers may continue to sell Meraki Go products for a period of time after the End-of-Sale date.
• End-of-Support date: July 30, 2027 or sooner. Find your warranty coverage period here. Please also refer to our Product End-of-Life (EOL) Policies documentations article.

 

Meraki Go End-of-Sale FAQs

 

Can I still purchase Meraki Go devices?

Meraki Go devices are still available on Amazon and through our Meraki Go partners in limited quantities.

 

Will my Meraki Go devices stop working?

Your Meraki Go devices are cloud-managed (with no licensing required) and will continue working indefinitely. You can continue to manage your Meraki Go networks through the Meraki Go mobile app and web portal.

Note: The Meraki Go web portal will only be available until July 30, 2027. 

 

Will anything change for getting support?

Our warranty coverage period and End-of-Support Date policies remain the same. Meraki Go support options are documented at https://documentation.meraki.com/Go/Meraki_Go_-_Support. You can also refer to our Product End-of-Life (EOL) Policies documentations article.

 

When will Meraki Go devices stop being supported?

Your Meraki Go devices will still be supported for the warranty period - until July 30, 2027 or sooner, based on your warranty coverage. Meraki Go warranty information is at https://www.meraki-go.com/legal/.

 

How can I grow my current Meraki Go network?

Meraki Go devices are still available on Amazon or through our Meraki Go partners in limited quantities.

 

Which Cisco Meraki devices are recommended as alternatives?

As a reminder, Meraki Go devices will continue to work indefinitely and can continue to be managed from the Meraki Go mobile app.

For enhanced network management options and richer features as you grow, we recommend transitioning to the Cisco Meraki platform e.g. advanced firewall features, more granular network controls, deeper analytics, a more expansive portfolio including cameras, sensors, endpoint management, APIs etc.

We recommend the following options for transitioning your current Meraki Go devices to Cisco Meraki devices.

 

1. Wireless Access Points

Meraki Go	Recommended Cisco Meraki Replacement
GR10 / GR12	MR28
GR60 / GR62	MR78

 

2. Firewalls & SD-WAN

Meraki Go	Recommended Cisco Meraki Replacement
GX20	MX67
GX50	MX67 / MX75

 

3. Switching

Meraki Go	Recommended Cisco Meraki or Cisco Business (CBS) Replacement
GS110	Cisco Business Switching family e.g. CBS220
GS110 (managed)	MS130  (alternatively CBS250 or CBS350)

Note: Cisco Meraki devices are managed separately from Meraki Go devices. Cisco Meraki devices are managed via the Meraki dashboard, and require software licensing to be operable.

 

Where can I find a reseller for Cisco Meraki products?

Use our Cisco Partner Locator to find a Cisco Meraki certified partner you can purchase Meraki devices from.

You can also reach out to the Cisco Meraki Sales team to start a free product trial on any Meraki products. Contact the Meraki team here.

To try out the Meraki dashboard, you can get a free demo here.

[Xydocq]

Thank you for the information.

To know Meraki Go is discontinued solves some issues.

[TyShawn]

I’m sad to see this announcement but at least we have an official statement. It’s been great to work with the support team and I wish you all the very best. 

[jesseb514]

We appreciate getting some answers, thank you! @MiriamK Will there be any trade-in offer to upgrade to the Meraki gear listed?

Thanks!

[GroupeBleu]

Cisco / Meraki Go /Meraki.....

Since no one has posted any message so far with outrage and or anger, I'll lead the way... This is the second strike that Cisco is pulling on SMB, first Linksys and now Meraki Go! 

The announcement that was posted last Saturday about "Meraki Go End of Sale" was something most of us users saw coming but Cisco lacked once again by discontinuing an SMB product line and leaving small business customers high and dry. 

One would think that Cisco would at least have common decency in assisting current SMB owners and users of Meraki Go with the transition to the Meraki Enterprise product line in the form of I don't know, maybe a real firmware update on the Meraki Go products to match the Meraki product line equivalent? Or open up the system, "OpenWRT" doesn't seem like a bad idea at the moment...

I don't see why this should be an issue since Cisco is an IT company and has control of all the Meraki Go products currently in use as all of the products are connected to Meraki Cloud, so I do not see the issue with why the Meraki Go product suite cannot be integrated into the Meraki Enterprise family. 

Meraki Go never really had a chance of succeeding due to many factors and lacking what we as customers can do with the hardware and software that for some lots of $$$ or €€€ that has been invested and to get stuck with minimal and expensive hardware that by today internet standards and speed is already outdated.

Switches max speed 1GB, GX 50 500MB, and we are supposed to keep using these already outdated switches while broadband/fiber speeds are already available at 5GB. From the start when only the mobile app was available for managing and setup was not well received, i mean not everybody wants to be attached to a mobile phone and is obligated to use only the mobile option.

When the web version was released it never got better, with limitations compared to other brands who are offering so much more for the same market segment and price comparison, Meraki Go was left behind, and we are obligated to use the minimal options for managing our network, port forwarding is a joke the way it is set up, we cannot update or upgrade any of the hardware our self. When Linksys was around we had more possibilities to manage hardware compared to Meraki Go. 

Now, that this product has come to an end, it is unacceptable to expect customers to start a new investment in Meraki Enterprise without compensating for the upgrade. Specifying the equivalent with this hardwith with the upgrade hardware, nice try!

Cisco has to get this right - there is a reason why a lot of us opted for Meraki Go products, the design is flawless, and it is backed by Cisco's technology, and many of us were not happy with how we were able to manage our network and hardware. It is easy to say, oh well upgrade to Meraki Enterprise, Cisco SMB product is also fantastic, maybe I don't know look into options for transitioning Meraki Go to Cisco SMB as the cost for Meraki is just out of control? Mind the design isn't flawless but at least it won't be discontinued!

I've had so many issues with this product line, to the point where I have replaced everything from the firewall to switches to AP, connected Linksys products, and they worked fantastico!, but having spent $10K on Meraki Go hardware and seeing them not in use I gave it another chance and removed Linksys and connected Meraki Go again. And don't forget the lack of customer service and technical service. One can never get a hold of technical support, I mean common guys, come through !!!

We as customers would have loved to have the option to have paid technical support if that was too much to ask. Anywho, I am done. How can one continue with outdated hardware and say that it will keep working indefinitely, of course it will. I have old Cisco Linksys WRT routers that are working fabulously serving a specific function flashed with other firmware. 

The End.

[TyShawn]

@GroupeBleu,

I respect your views and on a couple of points, I agree with you. The ability to "pay" for support would have been a good option along with the time to first response when contacting support, and selfishly speaking internal switching speeds. 

I think where I am left confused is additional support or 3rd party development on the hardware. If it is possible that effort belongs to the community that wants to hack the hardware in question. You also bring up WRT on older hardware for your customers (I assume) feels less supported than anything M-Go offered.

Seeing hardware is never a joyous event, but at least customers have two-plus years to find a new direction to go and implement. If you are upset about how M-Go is handling this winddown take a look at the forums at U_ and their USG line. 

Again, you do have the right to be upset along with the right to express displeasure but I hope you can take a step back and see admins didn't get completely blindsided.

@MiriamK 

I'm not sure who in marketing is dealing with products for SMBs, but Cisco has a gap in route when they dropped the RV router line. As someone who consults or installs networks the clients that would invest in M-Go or Cisco Small Business wouldn't be the best fit for Meraki proper. The licensing is the show stopper, and once admins look for a single pane of glass option or consistent UI design admins will start to move to other vendors.

[ArtMarshall]

I can't add much to what Miriam has already posted but I wanted to thank you all for the feedback.

I've loved how each of you have been so engaged in the product line. I've been the product manager for the last two years while you have given us clear and direct thoughts and we really do appreciate that. 

[Silentshooter]

@GroupeBleu - I agree with you and its why I only have one client still using Meraki go access points and have moved all my smaller clients that don't need a full enterprise solution to Aruba InstantOn instead.  The Aruba InstantON Ap's and Access Points have been rock solid and actually supported by Aruba.  When I saw Meraki not producing any new switches and no POE switches ever instock I was not going to keep investing in a product Cisco clearly did not care about.   Engenius FIT is also one I have in testing right now seeing how the AP's and Switches do for small clients as it has a great pricepoint as well

Its fitting since I have started moving all my clients off all Meraki products now.  The way Meraki handles its Hardware so that its useless outside of the original purchaser to the how they are now inflating licensing costs and making features that require additional licenses I am done.  

I have both Fortigate and Watchguard security appliances here that they sent me free of charge to test out to see what I am going to replace dozens of MX's as the lic's expire.   And have TP Link Omada and Engenius Mgig switches and AP's being tested to replace the other meraki hardware.  

Its sad but after a decade plus of pushing Meraki, its dead to me now.  Even my home network which is a full meraki stack of MX95, MS355-24x, MS125-24p, MR56(x3), MR57, MR86(x2) and numerous MV72's have less than 400 days till licensing ends and will be replaced as well.  It is nice having the single interface to manage everything but the new charge for ever feature and screw the customer mentality of Cisco makes it a tough pill to swallow.  

Thankfully I have a few clients that don't mind testing new systems and are OK with being the test bed for replacements.  Its how we moved to Aruba InstantON from merakiGo and Ubiquity on smaller sites.  

I am hoping TP Links Omada impresses me and is reliable as it has a great pricepoint and could even see it replacing InstantON hardware.  Engenius I am sure will be great but it tends to have a higher pricepoint on its more enterprise hardware which is fine for replacing meraki but is harder to justify for replacing merakiGO unless you are going with the Engenius FIT lineup which is less features and pretty much just like MerakiGo

[RussellS]

gutted!

aside from a few quirks this has to be my favourite bit of SME kit for those low scale deployments that don't need all the cool stuff in full fat Meraki with all the extra licensing costs.

i think an option with a lower hardware and little or no licensing costs would be preferred in these scenarios...as its hard to justify the huge price gap to full-fat Meraki gateways.

HPE still offer the lightweight Aruba AP solution but no gateways (that i would trust versus anything Cisco - aside from the odd high CVSS vulns)

Gonna miss the gateways as they were again a good option to get clients on platform without the huge cost of licences and complex configs

[vfxraven19]

Just finding this out now, 3 weeks late to the news (stumbled upon browsing the Community Forums). This sucks. Spent a lot of $$$$ equiping my home and supporting my wife's small biz and our home wifi/network. I've been super happy with it. Way more stable than the Asus mesh network setup I had prior at my old house. But this sucks. I too am curious about a trade in program, because after 2027, these are essentially paper weights to me. 😞

[jesseb514]

@MiriamK @ArtMarshall - I just wanted to check back into see if any upgrade incentives are to be offered and how long the Security License will be around. I did email merakigo@cisco.com and followed-up and also haven't heard back.

I'm curious what our options will be for SMBs/SOHO as I requested a quote from a vendor for the MX67 and a license that supported content filtering and the price would be prohibitive to most SMB/SOHO users.

[ArtMarshall]

Thank you all for the feedback so far and for all of your support for Meraki Go.

@vfxraven19 thanks for the comments. We have no plans to disconnect Meraki Go hardware at this time, even in 2027. 

@jesseb514 we are working on the trade in / trade up plans with partners. Once we have more information, we will definitely share it here!

The 1 year security license will be available for purchase through April 2025. 

[jesseb514]

@ArtMarshall - I just wanted to follow-up to see if any information could be provided about upgrade incentives. Thanks!

[ArtMarshall]

Hi @jesseb514 we don't have anything in place yet but we are still working on this. It may take some time as Meraki Go is still available for sale.

Stay tuned.

[cmsmallegan]

Hi,

When July 30th 2027 hits how will we be able to manage the access points if the web portal is no longer accessible. I am curious how the Meraki go devices will work indefinitely if there is no way to manage these access points.

[MiriamK]

Hello @cmsmallegan - you'll still be able to continue managing your Meraki Go devices indefinitely from the mobile app. 

- App Store (iOS): https://apps.apple.com/us/app/meraki-go/id1305210299

- Google Play (Android): https://play.google.com/store/apps/details?id=com.meraki.go 

[r3f3r1]

Does end of support for one of the products mean that the product will still work but it will not get anymore firmware/security updates? For example my GS110-8-HW-US shows End of Support date of August 24, 2025. Does this mean after this date it will no longer receive any updates?

[TyShawn]

That has been the case with Meraki in the past. Though you could get away with not patching switches and APs a bit longer than a router, I would take this time to research for a replacement product if this is part of a business network. If this is for your home you may have a bit more time, but again the clock is ticking.

If cost is part of your worry a replacement switch from other companies could be had for $150.00 US and AP's for $100.00 to $150.00 (depending on needs).

Your or your customer's data is not worth tens of dollars a month in savings.

[Silentshooter]

Yes at end of Support you no longer will get updates.  

You should look at EnGenius FIT and HPE/Aruba InstantOn to replace them as they are same price points and cloud managment.  

I just ordered the HPE/Aruba AP32 and at $200 for a Wifi6e Cloud managed AP with no licensing fee it might be the new default for my clients if its stable in my testing.  The Fit AP's and switches are pretty much the best bang for the buck you will find in a cloud managed device.  They have the indoor wifi6 AP's on sale for $49 and $99 currently in the engenius store.  Have a few client sites running with FIT and its been stable and had no issues. So for sites that don't need anything crazy its cheap and reliable.  

[jk128]

I agree with the others who are angry about Meraki Go being EOL; it could have easily been the #1 SDN networking product suite for SMBs with the right marketing by cisco but as usual they spin up a business, underfund it, never learn how to market to anyone besides enterprise (STILL? YOU'VE HAD DECADES. FIND AN AGENCY JFC!) and then wonder why it's not growing fast enough and kill it off.

@Silentshooter I'm looking at Aruba/HPE InstantOn, curious what you recommend for the routing/firewall components since they are still sorely lacking even a single product to cover that? Also, curious if InstantOn support is accessible as a smb/soho customer - do they have phone support and any good?

I've started sales conversations with Fortinet, Meraki Proper, EnGenius FIT; will be evaluating pricing for a basic small office package (1x router/firewall, 1x access point, 1x poe switch) as well as usability of these platforms and share updates here.

[Silentshooter]

Aruba/HPE has phone support but I have not had to use them.  They do also sell extended service care like cisco for devices to extend the warranty which is great for certain situations.  

I have not found anything I really like more than the Meraki MX for simple firewall/security appliance.  Biggest issue with Meraki MX's is if you go bigger than a MX75 the price is insane for Adv Security and don't even look at SDWAN cause its even crazier.  

I have tried out the watchguard units, and they are way better than the units I was installing back in 08 and definitely stepped it up from the ones I replaced back in 2015 time frame but still not wowing me. 

The Fortinet units are nice, but honestly they GUI still does not have the flow that I like and while they are powerful for the hardware cost they do require much more training for the techs to support them.  Nowhere as easy as setting up and managing a MX

Probably the nicest thing about Meraki, Aruba and Engenius products is I can spend a day with a new tech and get them onboarded to support the hardware.  Fortinet has a steeper learning curve that is really not needed for most SMB networks.  

Honestly as much as I hate Ubiquity unifi I might give the new EFG a try.  At $2k direct from them it has 12Gbps throughput with IDS/IPS enabled and has SSL/TLS decryption included without licensing.   Obviously the lack luster Ubiquity support is still an issue and the new support plan they are offering who really knows if its worth the cost yet and how long it will last based on past history of support with Ubiquity.  If you buy direct from them you do get a 2 year warranty on hardware so unless Meraki ups its game in the performance vs price on its MX's as more and more ISP's are offering 1G and higher business internet speeds its going to force a move to something else.   

Can't justify to a client the cost of a MX95 and Adv Security License to be able to support a 1GB internet connection.  Which is why I have been keeping my eye on new hardware from multiple vendors. 

[Xydocq]

Any thoughts on Zyxels Nebula platform?

[jk128]

Updates from some testing so far:

1. FortiGate 40F and FortiAP 221

• Dear god these has to be the most confusing, bloated, buggy and slowly loading cloud managed network products on the market. A complex myriad web portals, many with duplicative features, none intuitive to use for a new network setup.
• Got the FortiGate up and running for routing and firewall, but AP never would register and get its config.
• Biggest problem: all of the FortiNet support sites literally won't load any KB articles (e.g. https://docs.fortinet.com/) and take literally 10 minutes to load one page. I'm sorry but is this 1995? NEXT! RMA'ing these boys.

2. Eero POE Gateway + POE AP

• It's magically easy to set up (too easy!) but even more limited config options vs. Meraki Go.
• No real QOS settings, limited firewall config settings, sparse details from their support team on what capabilities the firewall actually has.
• Would like to give this an honesty try but worried we'd have QOS issues with ~10 voip phones in our most populated site, and the lack of advanced config options is concerning.

3. Netgear Insight products for business - maybe the best option I've tested so far.

• PR60X router/firewall, a managed insight switch and AP. Had hope for this series and the router setup went very smoothly.
• Cloud UI is very easy to use, and shockingly the quick start guide in the box was actually accurate for how to get it up and running, registered to insight cloud management, etc.
• I hit a speedbump with AP setup because I didn't realize you have to allocate licenses ("Insight Credits") before registering the serial number to your site or else the registration gets messed up and the device never successfully gets provisioned.
• Had to wait on hold for an hour for their support to tell me this, but at least they knew the problem right away and it was a quick fix. 
• Overall, Insight line could be a good option tbh, except one annoyance: you can't set a nickname for clients on the network, and their auto detected manufacturer/OS is not very accurate (e.g. labeled a wifi speaker as an Xbox360). 

TLDR: Meraki Go isn't gone yet, but already missing it 😭

[Silentshooter]

Have netgear insight for my parents house as far as Switches and AP's as my brother who has been living there since my Dad died last year is comfortable managing the netgear.  I have not tried the netgear firewalls yet as I last used a netgear business firewall I think back in 01 or 02 when I swapped it out for a Cisco 831 router. 

I could not agree more on the fortigate UI, while the hardware has great specs and it's very capable it's not something I want to be training low level techs on for support and with how easy a MX is to setup and manage where as level 1 can directly support it's hard to justify added support costs vs lower hardware/license costs.  Rather have higher capx spending and lower opx costs supporting it.  

It's crazy that pfsense setups like firewalla can be out there for low cost but not a single big player has been successful with a low cost smb firewall line.  Most are pretty much VPN boxes with a statefull firewall and nothing more.  

Honestly if they would just have a line of MX's for SMB that did not have the crazy inflated license fees it would be successful.  No need to have a separate line like meraki GO.  Not sure why the enterprise license has to be so expensive.  I get charge for the Adv and SDwan but if they dropped the enterprise license in half for a mx75 it's pretty much all I would install.  And only on the larger clients that can afford the adv sec would I have them upgrade as mist already are looking at MX95's now for adv security to have the mbps needed with security enabled 

I can't see Cisco taking a loss on each mx75 it sells even without licensing even at its partner price, so add in what it costs for them to operate the cloud for the MX in enterprise mode and surely they are still making a profit even if it was $50 a year in licensing.

[MROSEN]

Hi,

Are there any plans to open up the Meraki GO hardware after EOL to allow other firmware such as OpenWRT?

[TyShawn]

That mostly falls on the 3rd party firmware maker vs the original vendor. 

[MROSEN]

Yes but I'm thinking more from the side of unlocking the environment to enable loading of 3rd party firmware or releasing instructions on how to do so as currently I don't believe it's possible.