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About JCarey
JCarey
Getting noticed
Member since Jun 28, 2018
Sep 3 2020
Community Record
30
Posts
7
Kudos
1
Solution
Badges
Aug 31 2020
10:08 AM
Yep. Verified cert and tokens are all good and sync is working.
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Aug 31 2020
5:56 AM
We have iPads in the school and use Meraki to push the education payload linked with ASM. Over the weekend, it seems this was broken and we now get an error message: Code: 1000 Domain: MCProfileErrorDomain Error: The profile "Profile Name" is invalid Error: "The payload "Payload Name" is invalid Error: A user with the identifier "strong string numbers" could not be found. I called Meraki and they don't know what's going on. They are escalating. Any thoughts?
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iOS
Apr 29 2020
5:55 AM
Thank you! I contacted Meraki and was told it wasn't possible. So glad to hear there is a solution!
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Apr 29 2020
5:32 AM
Hello, We are a school and use Meraki MDM to manage our iPads. We had a handful of parents (and possibly students) enable "Screen Time" to manage their child's devices. This has led to a lot of unintended consequences: students unable to access materials for class, student's devices "turning off" during the day as they hit their screen time "limit," and more issues that have only been resolved through a clean wipe of the machine and setup (very time consuming). i cannot find a way to hide "Screen Time" so that parents and children aren't hopping in to enable them. What am I missing here?
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Mar 19 2019
9:38 AM
Nope. Didn't work. Still shows up by default in widgets. Only way I've found to disable it is to manually remove the widget from each profile. These are used on about 90 iPads each with 2-3 profiles. Manual is not an option.
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Mar 19 2019
9:03 AM
The news app is blocked, it still pulls in news. The same with the weather app and the other default widgets.
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Mar 19 2019
7:16 AM
I would like to disable the widgets on the iPad. We use these as devices for our elementary students sometimes the widgets can be distracting or upsetting (e.g. news of violence, Momo, etc). I have not found a way to do this. Anyone else?
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Feb 14 2019
7:18 AM
No. I got this option enabled by using the "make a wish" feature in Meraki. Another user on this thread was able to get it as well.
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Dec 21 2018
6:18 AM
Were you able to upload and auto-associate?
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Dec 20 2018
4:47 AM
1 Kudo
It's not an Apple thing, it's a Meraki thing. It works with other MDMs such as JAMF. Have you tried the "make a wish" feature to see if it would be added? That's how I got it a few months ago.
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Dec 19 2018
11:44 AM
Do you have the ability to reach out to Meraki directly and ask them about this? I might have been part of a beta test, I'm not sure.
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Dec 19 2018
11:19 AM
We have a different import screen. This is mine. How are you accessing this? It should be System Manager --> VPP --> User Management --> Upload from CSV. Is that how you are accessing it?
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Dec 5 2018
6:27 AM
I wasn't positive about the name for applemanagedid. If you name it incorrectly, it will give you an error message with the correct name. The layout is accurate.
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Dec 5 2018
6:16 AM
See the post that I did above. Also make sure that you save it as a CSV.
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Nov 28 2018
6:15 PM
2 Kudos
In my communications with meraki support, we learned that both email and apple managed id column had to be included. What I did was create a csv with these columns: email managedappleid (not positive this is how you name it) name notes Duplicate the managed apple id column in email column (where apple id's are essentially serving as email addresses). It will import and auto register.
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Nov 28 2018
11:57 AM
Yes, it does. It auto-accepts the invitation.
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Nov 28 2018
11:38 AM
They do now allow you to upload a CSV with Apple Managed IDs. I have not tried it on the shared iPad.
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Nov 13 2018
6:35 AM
2 Kudos
I have had numerous issues with Meraki MDM and shared iPad settings. My shared iPads are set up correctly per Meraki. However, many Meraki features do not work. The latest issue I am having is with iOS updates. I can easily push iOS updates to 1:1 devices (it does require an end user response). However, when I push iOS updates to shared iPad. Nothing. There is no prompt for end user. There is no automatic update. Has anyone found a solution for this?
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Aug 3 2018
11:15 AM
I can push out the system manager app with my profiles, but I cannot mandate that location services be auto-enabled. They have to be manually enabled by the user. I asked Meraki engineers and they said that it required a mandatory activation from the end user. Anyone know a work around? Jen
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Apps
Jul 2 2018
5:21 PM
I received this feedback from my engineer. He suggested I send a "make a wish." If you want this feature, I encourage you to do the same. I have been investigating this issue internally and as per our Product Specialists, End users need to accept the email for the Apple ID to have licenses, like Book licenses, granted to it. However, there's no iCloud Mail on Managed Apple IDs per Apple: https://support.apple.com/en-us/ht205918. There's a way to automatically accept invites from Managed Apple IDs, but SM does not have that built yet. Although this feature is not available, we take our customer feedback seriously. We encourage you to use the Meraki dashboard to "make a wish" and submit a feature request. You can submit a feature request at the bottom of any dashboard page. Any wish that is made sends an email to our Product Managers and Development Teams. These wishes are taken into consideration and are used to help shape our product roadmaps. The most wished-for items are incorporated into product development.
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Jul 2 2018
9:00 AM
I am having yet another iBook challenging. I have been able to push out some iBooks manually to a test teacher account. Often while using these books, iBooks will crash. For example, I download the book Video, Music, Photography, Drawing - Teachers Guide; it's from the Everyone Can Create Series from Apple. If you activate a widget, it will crash 100% of the time. In all books, if you try to activate an external link, it will crash 100% of the time. In some books, e.g. Keynote, iOS 11, it will not crash if you activate a widget but it will crash if you activate an external link. On all books, it will crash sporadically. If you remove it from management, there is no issue with iBooks. In speaking with Apple, they have pushed this back to Meraki. Meraki is opened a case. I'm wondering if anyone has found this problem as well? I'm running iOS 11.4 and the latest version of the book.
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Jun 29 2018
5:13 PM
I have found another cumbersome work-around to assign books to students. However, again, this is not a mass deploy-able solution. Thanks to @vassallon for the trick on downloading the CSV file. That will work to get you the link that will properly trigger iTunes to launch and configure for distribution. Login with the Apple Managed ID (this must be done on a computer or unmanaged iOS device; computer is likely easiest). When prompted for a verification code, open up ASM, find the student, click on and click on their account. Next, click "verification code." It will generate a verification code for the student. Enter that code into iTunes, it will properly configure the account. Now you can assign iBooks to that user. Note the user must download the books manually from their 'purchased' tab. It does seem that Enterprise Books (e.g. an iBook created by a teacher) can be deployed by device and not by user.
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Jun 28 2018
2:11 PM
Just realized that that would also likely require you to go through temporary password creation/reset on every device... then temporary password creation again.... Talk about a headache!
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Jun 28 2018
2:06 PM
Good info, thank you. I haven't even started my payload for shared iPads! Just trying to get the initial configuration and settings for 1:1!!
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Jun 28 2018
1:56 PM
I am working on that as we speak... Our SIS is RenWeb and we need to fix our data entry protocols. However, it is getting better. Hopefully, by the time August rolls around this will be fixed. I put a call in so they have it in the record. I hope that others do so as well.
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My Accepted Solutions
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| 23046 | Nov 28 2018 6:15 PM |
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