No problem best of luck 🙂  ... View more

Hi, The issue I was having was that while I could call on the same LAN (Local area network) between my phone and PC, I was unable to from outside the LAN.   The phone, the desktop PC, and the FreePBX phone server/service were all on the same network, local private network in the building. Therefore the FreePBX SIP Server settings programmed into the phone / desktop PC on the softphone clients e.g. 192.168.10.20, user + pass, were all working fine. Once you go outside the network and are trying to connect to the SIP server with your phone, you must use port forwarding / NAT. You are opening a port on your network to the outside world. That is what I had to do (ports 5060, and ports 10000-20000). Now when someone goes to my public IP address port 5060 or 10000-20000, the local IP address it gets on my network is the SIP server.   Your setup is slightly different, because you are using a VOIP service. That is somewhat unspecific. I assume you mean cloud-hosted phone server? So you dont have a server in your workplace, but you are using a service online? Do they provide you with a SIP server address, username and password?   If you are able to connect the calls, but there is no voice heard on either device, its likely that the VOIP service themselves will have to allow port forwarding on more / different ports. You will likely need to contact your VOIP service for help if this is the issue. With mine, I had the VOIP service set up my self, so I had to port forward on my own network 10000-20000 for voice data. The call connects with port 5060, but voice data is in 10000-20000 i think ... View more

Thanks everyone, this was the solution:   "UDP/10000-20000 -> Forward to <ip pbx>" ... View more

When I use filter expression 'port 67 and 68' I do not get any packets back. https://gyazo.com/c0acbfa2f726a34ce46226397645ab58 ... View more

With regards to reading the data from the packet capture. Should I plug out all devices out of the four switches in the building, except the one port which I intend to assign VLAN 30 to? And then try and see what it says? Right now I am getting info but I am not sure if its related to the VLAN 30 port. ... View more

"For the VLAN: Every Port from MX to client hast to allow VLAN 30, also the trunk-ports on the switch." I have allowed all ports on the MX to allow all VLANs: https://gyazo.com/6059958e9e63c1e92d0fbb8bd34e99e4 The trunk ports on the switch are also set for VLAN 30:  https://gyazo.com/f030b8a519e2ab2a9845855c84a96c16   I will try and read the data from the DHCP to the MX but I am honestly not sure what you mean ... View more

"You can capture the LAN traffic and filter on "port 67 and port 68""   How do I do this? Is this something you do in the Cisco Meraki dashboard? "If nothing shows up there is something wrong with your VLAN setup between the port for the end-device and the MX." Do you know what it could be that is wrong? In the Zyxel nebula dashboard for the switch we have, I have set the VLAN ID to 30. When I set it to 20, it works fine, with the new network I created however (30) it does not work.   ... View more

I have added a rule for every single possible connection between subnets, allowing the VLAN 30 to connect to others, but it still does not work. https://gyazo.com/f85b179cf3aecf6eec45557619f6123d ... View more

Hi Karstenl,   The layer 3 rules are found in Security & SD-WAN -> Configure -> Firewall.   I am not sure what to write here because the other subnets (2, 10, 20) do not have many outbound rules and yet they work fine. ... View more

I am not sure. I have set up a DHCP server in Security & SD-WAN -> Configure -> DHCP as seen here: https://gyazo.com/909f68f09d14842b099dba24166d345b    I will try and figure out what u mean and configure an IP interface ... View more