Hello Community, Last week one of my customer experienced issues with MS120 units deployed in operating theaters. They cascaded it to a distribution switch MS410-16. But some of them didn't booted properly or got an IP in a different VLAN than the native VLAN. So we had sometimes to perform factory reset as the device were unable to release the wrong IP they have received. The procedure is described here but didn't worked : https://documentation.meraki.com/zGeneral_Administration/Support/Resetting_Cisco_Meraki_Devices_to_Factory_Defaults Once you push on reset button, all LEDs were supposed to blink together 10 times. It never happened. Our customer decided to power off the device then power on while still pushing on reset button. It worked, the device rebooted as expected, took an IP in the appropriate VLAN and was able to show up green in the dashboard. Is it normal ? So I would recommend to try that before RMA a device, this is not the first time I notice that behavior with a MS120-8. Many thanks, Franck.
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