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francktls
Getting noticed
Member since Sep 5, 2017
5 hours ago
Kudos given to
Community Record
37
Posts
18
Kudos
3
Solutions
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Tuesday
Dear Community, Do you know why sometimes it's possible to set a priority (high, Normal & Low) in a traffic shaping rule and sometimes this menu doesn't exists ? See below the difference between 2 different dashboards, same advanced license. Maybe I missed something easy. Many thanks for your help. Franck.
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09-02-2019
12:24 AM
Dear @sthornburn , Finally we find out version 25.9 works fine with Ascom IP Phones. We've asked for a downgrade to support in order to be ready for our customer's ToIP deployment over the clinical center. And you're right, both vendors are working together to fix those issues and hope Meraki will release a new MR firmware version soon. Many thanks Franck.
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08-14-2019
01:43 PM
OK so as far as I understand, nothing wrong or probably misconfigured on Meraki devices. Our cust should check its own Ascom devices or sollicitate directly their support ? Many thanks, Franck.
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08-14-2019
03:01 AM
Hello, One of my colleagues is facing an issue with the wireless IP Phones on a customer site (hospital). The model of these device is Ascom I62. The issue is the IP phone enters in sleep mode he is not able to receive any call. Is anybody already installed Meraki wireless infrastructure on which the customer uses these type of IP Phones ? Is it working fine, if not how did you solved the problem ? Many thanks, Franck.
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06-27-2019
08:58 AM
1 Kudo
Many thanks guys, unfortunately, there is no budget for additional equipment. Once again, many thanks I'll propose that to my customer !
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06-27-2019
04:39 AM
Dear Colleagues, I've got a customer operating a Sophos FW, we are going to replace this one with a MX84 soon. On the current FW config there is 5 public IPs configured on the WAN interface : 1 for the interface itself and 4 as alias IPs. Each IP is reachable from outside. My customer asks if it's possible to reproduce that layout on the MX. I said it's not but I'd like to be sure. EDIT : I think about NAT 1:1 or 1:many feature to solve this problem... Many thanks, Franck.
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06-25-2019
06:06 AM
Dear Team, One of my customer (retail) would like to customize its video wall : 1 cam in the center of the wall and the others surrounding it. The one at the center is bigger than the others and our customer would like to know if they can rotate between them. It's a little bit difficult to explain but the context is to put a video wall for the cashier to have look regularly on the cameras but they would like the "featured" one not the same and rotating every 30sec for example. Many thanks, Franck.
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06-25-2019
05:48 AM
2 Kudos
I have a new avatar ! Take from the best place in SF, the Meraki roof top terraza
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04-26-2019
07:29 AM
Sure I'm going to use it for my next 10k races 😉
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04-25-2019
01:27 AM
Hello, I agree with that as well. It was difficult for me because when you're not on site, the local IT may not tells exactly what he is doing ! I'm away, so no choice but trust him. Next time I'll handle that myself. Many thanks guys for your help and the time you spend.
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04-15-2019
08:57 AM
Hello @BrechtSchamp My customer did it as it is indicated in the official documentation but nothing changed. We had 3 faulty devices. 2 of them unreachable and one orange in the dashboard getting a wrong DHCP IP. I was just helping my customer remotely, I was not with him to control what he was doing and I have no choice but believe him. I don't have MS120-8P to reproduce the operation, I'll be glad if you can do it 🙂 Can you keep me in touch ? Many thanks to you.
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04-15-2019
06:31 AM
Hello Community, Last week one of my customer experienced issues with MS120 units deployed in operating theaters. They cascaded it to a distribution switch MS410-16. But some of them didn't booted properly or got an IP in a different VLAN than the native VLAN. So we had sometimes to perform factory reset as the device were unable to release the wrong IP they have received. The procedure is described here but didn't worked : https://documentation.meraki.com/zGeneral_Administration/Support/Resetting_Cisco_Meraki_Devices_to_Factory_Defaults Once you push on reset button, all LEDs were supposed to blink together 10 times. It never happened. Our customer decided to power off the device then power on while still pushing on reset button. It worked, the device rebooted as expected, took an IP in the appropriate VLAN and was able to show up green in the dashboard. Is it normal ? So I would recommend to try that before RMA a device, this is not the first time I notice that behavior with a MS120-8. Many thanks, Franck.
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04-15-2019
06:08 AM
Hi @Nash In fact, I have numerous customers in my portfolio. I avoided to contact them one by one and ask them to unlock my account ! The only one I have with a single full admin rights user is my personal equipment from CMNA... And I will create a secondary admin. I've learn my lesson 🙂 Many thanks
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04-15-2019
12:50 AM
2 Kudos
Finally, I had a session opened and running on another laptop. It seems using this laptop reactivated my account... Now I can use dashboard normally. I think I'm lucky because I found this on documentation.meraki.com https://documentation.meraki.com/zGeneral_Administration/Managing_Dashboard_Access/Locked_Out_of_Dashboard Recovering from that situation is not so easy. Especially if TFA is activated 🙂
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04-14-2019
11:09 PM
Dear Community, This morning I tried to login on the dashboard using a different device than the usual one and I locked my account. I have to contact network admin, but I am the network admin and no way to unlock my account. Do I have to contact support to unlock my account on 20+ organizations I work with ? And regarding the one I am the unique administrator (CMNA gear) ? Many thanks for your help. Franck.
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08-28-2018
06:45 AM
2 Kudos
Hello @Adam, And you know what ? Now I have recovered the second MX ! Exactly 2hrs later... In fact, it's very useful if you ask somebody to move physically a MX to another network, It'll loose its static config in case you have DHCP on new site. So you don't have to connect to the device and remove static IP. No need of FE on site in that case. Brilliant !
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08-28-2018
04:39 AM
Got good news ! 2 hours later, I recovered MX 🙂 I think they never loose their static IP config but keep it somewhere and reuse it by itself later. Why ? Probably because Meraki devices are configured to use any way possible to get online. I tried again to move the secondary appliance from its own network to the target network to be the warm spare. Same behavior. Let's wait & see if it come back to up within 2 hours...
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08-27-2018
09:53 AM
Hello @jdsilva You're right, I saw this warning ! English is not my mother language but as far as I understand, they say "may be lost" and not "will be lost", that means it's a possibility. That's why I decided to move the device. Little explanation of why I've moved the device : I use to create hubs with 2x MX100 (one active, one warm spare). I create network and configure settings, then when the field engg is on site and power up devices, configure static IPs on each device, they never connect to the meraki cloud properly. Finally after many issues like this, I understood the issue and applied a workaround : I remove both MXes from the original network, create a new basic network for each device. They came back online for the first time, download new firmware, then reboot. Then I assigned it back to the original network (1 master, 1 warm spare MX) I done this before, and they never lost their static IP, this is the first time it happens...
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08-27-2018
02:40 AM
Dear Meraki Community, Be careful when moving an appliance to another network, event if a static IP is configured on the device using local status page. I tried to move that appliance to another network and it lost its static IP !! So I need to ask again our FE to connect on the appliance and configure again the static IP ! I think there is an issue, a manually-locally configured static IP should NEVER be removed automatically. Is there a way to restore it ? Many thanks, Franck.
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03-20-2018
09:53 AM
2 Kudos
Another one, for me cleaning means remove dirty devices 😉 here I removed 1 HP 48P switch with a beautiful stack of 2 MSS225 Meraki switches !
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03-20-2018
09:45 AM
1 Kudo
This morning : Replaced old Alcatel switch to brand new Meraki MS120 at customer remote bureau. 399 sites to go !
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03-08-2018
08:07 AM
1 Kudo
I found a workaround, not sure this is the better way but it works. I start from the following layout : My networks are of Wireless type. First I create a new network dedicated for switches. Add devices in it and configure it. Then, I create the switch template in addition to the Wireless template. I combine the templates to create a unique combined template. Now I can combine the wireless & switch networks between them Done ! Maybe there is another way to save time 😉 Many thanks to all
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03-07-2018
09:38 AM
Nope 🙂 in the overview table there is a column "Type", there is the value "Wireless" that means the networks are exclusively set with APs.
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| 971 | 04-15-2019 12:50 AM | |
| 1592 | 08-28-2018 06:45 AM | |
| 1594 | 03-08-2018 08:07 AM |
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