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francktls
Getting noticed
Member since Sep 5, 2017
2 weeks ago
Community Record
44
Posts
20
Kudos
4
Solutions
Badges
12-16-2020
09:31 PM
Hi @UCcert Be sure I will strongly suggest to switch to Bridge Mode. Glad to see you're agree with me but it was just to confirm I was right or not. Many thanks, Franck.
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12-16-2020
01:29 PM
1 Kudo
Hi Community, A customer that configured itself its own wireless infrastructure asks me about roaming issues on one of his location. Here is the layout : 30 APs in the same VLAN (same subnet), 3 APs on different VLAN They have an SSID tagged on a specific VLAN They use Layer 3 roaming on this SSID for client IP assignment. I think it's useless and could be the cause of roaming issues. Are you agree ? Many thanks, Franck.
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07-29-2020
01:00 AM
Hello, I have to perform a PoC with a customer next month. Presales ordered MG21 cellular gateway and a MX68 to secure and backup local internet access. But they ordered only power supply for the MX68. So I did something to power up the MG21, I use the PoE port 11 on the MX68 to port LAN1 of the MG21. Then I use the 2nd LAN port of the MG to connect the Internet 2 interface of the MX68. It looks like it's working but I think I would prefer a dedicated PSU for the MG. What do you think about that ?
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06-11-2020
06:25 AM
Many thanks guys, that's what I though...
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06-09-2020
09:55 AM
Dear Meraki Community, I've got complaints from a client with 500+ MXes but some of them (about randomly 10 of them every day) have their tunnels down in the morning whereas they are working fine the day before. Our customer solve the problem 2 ways : Reboot the MX remotely or Reboot the ISP router Then after that the tunnels are back to up status and working. I found something interesting. The public IP of the MX mismatch with the public IP advertised to the VPN registry by the MX (in fact, the advertised IP is the former public IP because it changes every 24hrs, not a static one assigned to customer). Note : the remote MX has a private IP, ISP devices perform NAT. Did you have the same behavior ? How to avoid our customer to ask every day on site people to physically reboot equipment ? Many thanks
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05-13-2020
02:14 PM
1 Kudo
francktls 🙂
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03-17-2020
01:09 AM
Dear @mattneeds , I confirm it worked fine with this downgrade to 25.9 version. So with the latest stable version (26.6) you got the issue 😞 Many thanks, Franck.
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01-14-2020
12:45 PM
Sorry guys, both networks have MXes and both with advanced license...
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01-14-2020
09:10 AM
Dear Community, Do you know why sometimes it's possible to set a priority (high, Normal & Low) in a traffic shaping rule and sometimes this menu doesn't exists ? See below the difference between 2 different dashboards, same advanced license. Maybe I missed something easy. Many thanks for your help. Franck.
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09-02-2019
12:24 AM
Dear @sthornburn , Finally we find out version 25.9 works fine with Ascom IP Phones. We've asked for a downgrade to support in order to be ready for our customer's ToIP deployment over the clinical center. And you're right, both vendors are working together to fix those issues and hope Meraki will release a new MR firmware version soon. Many thanks Franck.
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08-14-2019
01:43 PM
OK so as far as I understand, nothing wrong or probably misconfigured on Meraki devices. Our cust should check its own Ascom devices or sollicitate directly their support ? Many thanks, Franck.
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08-14-2019
03:01 AM
Hello, One of my colleagues is facing an issue with the wireless IP Phones on a customer site (hospital). The model of these device is Ascom I62. The issue is the IP phone enters in sleep mode he is not able to receive any call. Is anybody already installed Meraki wireless infrastructure on which the customer uses these type of IP Phones ? Is it working fine, if not how did you solved the problem ? Many thanks, Franck.
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06-27-2019
08:58 AM
1 Kudo
Many thanks guys, unfortunately, there is no budget for additional equipment. Once again, many thanks I'll propose that to my customer !
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06-27-2019
04:39 AM
Dear Colleagues, I've got a customer operating a Sophos FW, we are going to replace this one with a MX84 soon. On the current FW config there is 5 public IPs configured on the WAN interface : 1 for the interface itself and 4 as alias IPs. Each IP is reachable from outside. My customer asks if it's possible to reproduce that layout on the MX. I said it's not but I'd like to be sure. EDIT : I think about NAT 1:1 or 1:many feature to solve this problem... Many thanks, Franck.
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06-25-2019
06:06 AM
Dear Team, One of my customer (retail) would like to customize its video wall : 1 cam in the center of the wall and the others surrounding it. The one at the center is bigger than the others and our customer would like to know if they can rotate between them. It's a little bit difficult to explain but the context is to put a video wall for the cashier to have look regularly on the cameras but they would like the "featured" one not the same and rotating every 30sec for example. Many thanks, Franck.
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06-25-2019
05:48 AM
2 Kudos
I have a new avatar ! Take from the best place in SF, the Meraki roof top terraza
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04-26-2019
07:29 AM
Sure I'm going to use it for my next 10k races 😉
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04-25-2019
01:27 AM
Hello, I agree with that as well. It was difficult for me because when you're not on site, the local IT may not tells exactly what he is doing ! I'm away, so no choice but trust him. Next time I'll handle that myself. Many thanks guys for your help and the time you spend.
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04-15-2019
08:57 AM
Hello @BrechtSchamp My customer did it as it is indicated in the official documentation but nothing changed. We had 3 faulty devices. 2 of them unreachable and one orange in the dashboard getting a wrong DHCP IP. I was just helping my customer remotely, I was not with him to control what he was doing and I have no choice but believe him. I don't have MS120-8P to reproduce the operation, I'll be glad if you can do it 🙂 Can you keep me in touch ? Many thanks to you.
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04-15-2019
06:31 AM
Hello Community, Last week one of my customer experienced issues with MS120 units deployed in operating theaters. They cascaded it to a distribution switch MS410-16. But some of them didn't booted properly or got an IP in a different VLAN than the native VLAN. So we had sometimes to perform factory reset as the device were unable to release the wrong IP they have received. The procedure is described here but didn't worked : https://documentation.meraki.com/zGeneral_Administration/Support/Resetting_Cisco_Meraki_Devices_to_Factory_Defaults Once you push on reset button, all LEDs were supposed to blink together 10 times. It never happened. Our customer decided to power off the device then power on while still pushing on reset button. It worked, the device rebooted as expected, took an IP in the appropriate VLAN and was able to show up green in the dashboard. Is it normal ? So I would recommend to try that before RMA a device, this is not the first time I notice that behavior with a MS120-8. Many thanks, Franck.
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04-15-2019
06:08 AM
Hi @Nash In fact, I have numerous customers in my portfolio. I avoided to contact them one by one and ask them to unlock my account ! The only one I have with a single full admin rights user is my personal equipment from CMNA... And I will create a secondary admin. I've learn my lesson 🙂 Many thanks
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04-15-2019
12:50 AM
2 Kudos
Finally, I had a session opened and running on another laptop. It seems using this laptop reactivated my account... Now I can use dashboard normally. I think I'm lucky because I found this on documentation.meraki.com https://documentation.meraki.com/zGeneral_Administration/Managing_Dashboard_Access/Locked_Out_of_Dashboard Recovering from that situation is not so easy. Especially if TFA is activated 🙂
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04-14-2019
11:09 PM
Dear Community, This morning I tried to login on the dashboard using a different device than the usual one and I locked my account. I have to contact network admin, but I am the network admin and no way to unlock my account. Do I have to contact support to unlock my account on 20+ organizations I work with ? And regarding the one I am the unique administrator (CMNA gear) ? Many thanks for your help. Franck.
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08-28-2018
06:45 AM
2 Kudos
Hello @Adam, And you know what ? Now I have recovered the second MX ! Exactly 2hrs later... In fact, it's very useful if you ask somebody to move physically a MX to another network, It'll loose its static config in case you have DHCP on new site. So you don't have to connect to the device and remove static IP. No need of FE on site in that case. Brilliant !
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My Accepted Solutions
| Subject | Views | Posted |
|---|---|---|
| 1084 | 09-02-2019 12:24 AM | |
| 3354 | 04-15-2019 12:50 AM | |
| 3062 | 08-28-2018 06:45 AM | |
| 2518 | 03-08-2018 08:07 AM |
My Top Kudoed Posts
| Subject | Kudos | Views |
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| 2 | 10327 | |
| 2 | 3354 | |
| 2 | 3062 | |
| 2 | 17813 | |
| 1 | 443 |
