Dear Community,   I've got an issue when I try to create dashboard administrator accounts. I had 20+ accounts to create but some of them (7) return the following error.   "Email xxxx@yyyy.com is already registered with a Cisco Meraki Dashboard account. For security purposes, that user must verify his/her email address before administrator permissions can be granted here."   Tried to register same email on another org, same issue.   Do you have any idea before I raise a ticket to support ?   Many thanks & best regards, Franck. ... View more

Hello,   One of my colleagues is facing an issue with the wireless IP Phones on a customer site (hospital).   The model of these device is Ascom I62.   The issue is the IP phone enters in sleep mode he is not able to receive any call.   Is anybody already installed Meraki wireless infrastructure on which the customer uses these type of IP Phones ? Is it working fine, if not how did you solved the problem ?   Many thanks, Franck. ... View more

Dear Colleagues,   I've got a customer operating a Sophos FW, we are going to replace this one with a MX84 soon. On the current FW config there is 5 public IPs configured on the WAN interface : 1 for the interface itself and 4 as alias IPs.   Each IP is reachable from outside. My customer asks if it's possible to reproduce that layout on the MX. I said it's not but I'd like to be sure.   EDIT : I think about NAT 1:1 or 1:many feature to solve this problem...   Many thanks, Franck. ... View more

Dear Team,   One of my customer (retail) would like to customize its video wall :    1 cam in the center of the wall and the others surrounding it. The one at the center is bigger than the others and our customer would like to know if they can rotate between them.   It's a little bit difficult to explain but the context is to put a video wall for the cashier to have look regularly on the cameras but they would like the "featured" one not the same and rotating every 30sec for example.   Many thanks, Franck. ... View more

Hello Community,   Last week one of my customer experienced issues with MS120 units deployed in operating theaters. They cascaded it to a distribution switch MS410-16. But some of them didn't booted properly or got an IP in a different VLAN than the native VLAN.   So we had sometimes to perform factory reset as the device were unable to release the wrong IP they have received.   The procedure is described here but didn't worked : https://documentation.meraki.com/zGeneral_Administration/Support/Resetting_Cisco_Meraki_Devices_to_Factory_Defaults   Once you push on reset button, all LEDs were supposed to blink together 10 times. It never happened. Our customer decided to power off the device then power on while still pushing on reset button.   It worked, the device rebooted as expected, took an IP in the appropriate VLAN and was able to show up green in the dashboard.   Is it normal ?   So I would recommend to try that before RMA a device, this is not the first time I notice that behavior with a MS120-8.   Many thanks, Franck. ... View more