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francktls
Getting noticed
Member since Sep 5, 2017
Tuesday
Community Record
20
Posts
9
Kudos
3
Solutions
Badges
Monday
Hello @BrechtSchamp My customer did it as it is indicated in the official documentation but nothing changed. We had 3 faulty devices. 2 of them unreachable and one orange in the dashboard getting a wrong DHCP IP. I was just helping my customer remotely, I was not with him to control what he was doing and I have no choice but believe him. I don't have MS120-8P to reproduce the operation, I'll be glad if you can do it :) Can you keep me in touch ? Many thanks to you.
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Monday
Hello Community, Last week one of my customer experienced issues with MS120 units deployed in operating theaters. They cascaded it to a distribution switch MS410-16. But some of them didn't booted properly or got an IP in a different VLAN than the native VLAN. So we had sometimes to perform factory reset as the device were unable to release the wrong IP they have received. The procedure is described here but didn't worked : https://documentation.meraki.com/zGeneral_Administration/Support/Resetting_Cisco_Meraki_Devices_to_Factory_Defaults Once you push on reset button, all LEDs were supposed to blink together 10 times. It never happened. Our customer decided to power off the device then power on while still pushing on reset button. It worked, the device rebooted as expected, took an IP in the appropriate VLAN and was able to show up green in the dashboard. Is it normal ? So I would recommend to try that before RMA a device, this is not the first time I notice that behavior with a MS120-8. Many thanks, Franck.
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Monday
Hi @Nash In fact, I have numerous customers in my portfolio. I avoided to contact them one by one and ask them to unlock my account ! The only one I have with a single full admin rights user is my personal equipment from CMNA... And I will create a secondary admin. I've learn my lesson :) Many thanks
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Monday
2 Kudos
Finally, I had a session opened and running on another laptop. It seems using this laptop reactivated my account... Now I can use dashboard normally. I think I'm lucky because I found this on documentation.meraki.com https://documentation.meraki.com/zGeneral_Administration/Managing_Dashboard_Access/Locked_Out_of_Dashboard Recovering from that situation is not so easy. Especially if TFA is activated :)
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Sunday
Dear Community, This morning I tried to login on the dashboard using a different device than the usual one and I locked my account. I have to contact network admin, but I am the network admin and no way to unlock my account. Do I have to contact support to unlock my account on 20+ organizations I work with ? And regarding the one I am the unique administrator (CMNA gear) ? Many thanks for your help. Franck.
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08-28-2018
06:45 AM
2 Kudos
Hello @Adam, And you know what ? Now I have recovered the second MX ! Exactly 2hrs later... In fact, it's very useful if you ask somebody to move physically a MX to another network, It'll loose its static config in case you have DHCP on new site. So you don't have to connect to the device and remove static IP. No need of FE on site in that case. Brilliant !
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08-28-2018
04:39 AM
Got good news ! 2 hours later, I recovered MX :) I think they never loose their static IP config but keep it somewhere and reuse it by itself later. Why ? Probably because Meraki devices are configured to use any way possible to get online. I tried again to move the secondary appliance from its own network to the target network to be the warm spare. Same behavior. Let's wait & see if it come back to up within 2 hours...
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08-27-2018
09:53 AM
Hello @jdsilva You're right, I saw this warning ! English is not my mother language but as far as I understand, they say "may be lost" and not "will be lost", that means it's a possibility. That's why I decided to move the device. Little explanation of why I've moved the device : I use to create hubs with 2x MX100 (one active, one warm spare). I create network and configure settings, then when the field engg is on site and power up devices, configure static IPs on each device, they never connect to the meraki cloud properly. Finally after many issues like this, I understood the issue and applied a workaround : I remove both MXes from the original network, create a new basic network for each device. They came back online for the first time, download new firmware, then reboot. Then I assigned it back to the original network (1 master, 1 warm spare MX) I done this before, and they never lost their static IP, this is the first time it happens...
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08-27-2018
02:40 AM
Dear Meraki Community, Be careful when moving an appliance to another network, event if a static IP is configured on the device using local status page. I tried to move that appliance to another network and it lost its static IP !! So I need to ask again our FE to connect on the appliance and configure again the static IP ! I think there is an issue, a manually-locally configured static IP should NEVER be removed automatically. Is there a way to restore it ? Many thanks, Franck.
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03-20-2018
09:53 AM
2 Kudos
Another one, for me cleaning means remove dirty devices ;) here I removed 1 HP 48P switch with a beautiful stack of 2 MSS225 Meraki switches !
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03-20-2018
09:45 AM
1 Kudo
This morning : Replaced old Alcatel switch to brand new Meraki MS120 at customer remote bureau. 399 sites to go !
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03-08-2018
08:07 AM
1 Kudo
I found a workaround, not sure this is the better way but it works. I start from the following layout : My networks are of Wireless type. First I create a new network dedicated for switches. Add devices in it and configure it. Then, I create the switch template in addition to the Wireless template. I combine the templates to create a unique combined template. Now I can combine the wireless & switch networks between them Done ! Maybe there is another way to save time ;) Many thanks to all
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03-07-2018
09:38 AM
Nope :) in the overview table there is a column "Type", there is the value "Wireless" that means the networks are exclusively set with APs.
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03-07-2018
01:24 AM
Dear Community, I've got a customer that has already deployed MR access points on several remote locations, so I have about 50 networks which type is wireless. After 1 year, our customer loved the way how Meraki is efficient, he bought MS switches to replace HP devices (I'm so happy) and I would like to change networks & template type from Wireless to Combined. Any best practice ? Procedure ? I think I will create 50 new networks, plus 1 MS template first. Then, combine them. But I hope I can do that if I have networks bound on it. If you have better idea or if I missed a cool feature, many thanks in advance for your help. Franck.
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01-29-2018
05:04 AM
1 Kudo
Many Thanks @MerakiDave, For your information, I configured today a MX LAN4 ports with tagged VLAN 10 & 20, all untagged traffic dropped. VLAN & LAN4 interface Config on MX DHCP config on MX Finally MS got it's IP in tagged VLAN 10 DHCP scope status on MX Finally, the MS got an IP because the device is really crafty ;) This is nice and almost rare behavior in the industry. It's gonna be decisive factor for some of our customers !!! Good job guys, love your products *thumbs up*
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01-02-2018
02:27 AM
Many many thanks guys, that's what I though about the behavior. Many thanks & best regards, Franck.
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12-21-2017
05:39 AM
Dear Community, One of my customer has installed 2 MX65 with one as warm spare. A stack of MS250 is connected on MXes : 1 switch of the stack connected to active MX and the second switch connected to the warm spare. When they simulate an hardware issue on the active MX, failover occurs, all hosts connected to the switches can continue to work properly. When our cust wants to use manual switchover on dashboars, the active become spare and the spare becomes active, this is normal. But the users connected to the switch connected to the former active MX are stuck, unable to ping their gateway (MX). The only solution is physically restart the MX (former active, spare). Tried to find out an explanation for my customer without success. Do you have any idea ? Many thanks, Franck.
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12-21-2017
05:31 AM
Dear Community, Got a question for switches in the following architecture. Got a router with 2 tagged VLANs, if I want to install a Meraki switch without any configuration (dynamic IP as out of box) can I know the following beahavior : Switch tries to get an IP address on native vlan first. My question is : Is the switch tries also to get an IP address on any tagged VLAN automatically ? Many thanks & best regards, Franck.
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12-21-2017
05:15 AM
It was a software issue. Now our cust reported no other issue. Many thanks, Franck.
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10-12-2017
12:51 AM
Dear Meraki Community, I got 3 different customers using MR33 APs and all of them reporting issues with this product. Symptoms are as follows, some equipment are able to associate to a SSID on an specific MR33 AP while others fails. But they can connect to another MR33 AP. All equipment are in the same network. For my 3 customers, I noticed the connected device were only in 802.11b/g channels (2.4GHz) ! Tried reboot, factory reset, nothing. Is there any bug somewhere ? Firmware version is the latest stable. Meraki support asked me to deactivate 5GHz band steering and upgrade to the latest beta version. But my concern is band steering is recommended in best practices and I would like to be sure the beta will also work properly and will not bring other issues. Hope somebody else experienced the issue with this model to work together. Many thanks, Franck.
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- Tags:
- MR33
My Accepted Solutions
| Subject | Views | Posted |
|---|---|---|
| 68 | Monday | |
| 779 | 08-28-2018 06:45 AM | |
| 1144 | 03-08-2018 08:07 AM |
My Top Kudoed Posts
| Subject | Kudos | Views |
|---|---|---|
| 2 | 68 | |
| 2 | 779 | |
| 2 | 6521 | |
| 1 | 6524 | |
| 1 | 1144 |
