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  • About nbv

Re: Windows custom APPs failing to install - need guidance

by in Mobile Device Management
‎10-07-2022 09:00 AM
‎10-07-2022 09:00 AM
Glad to hear you got it working. It's hard to say what specifically allowed the .msi to run without digging far into this. But, it sounds like the install switches weren't recognized so the .msi failed to run until Meraki recognized a valid switch (/l for logging). Whether this is Meraki's or the .msi file's doing is difficult to say.   I'll be sure to try this out if I run into this same problem though. ... View more

Re: Windows custom APPs failing to install - need guidance

by in Mobile Device Management
‎10-05-2022 07:44 AM
1 Kudo
‎10-05-2022 07:44 AM
1 Kudo
A quick test you can do is to install the msi via PowerShell using the same installation arguments you have in SM. You'll get more information this way if it does fail and can troubleshoot from there. If it doesn't fail, then you can add a log switch in the installation arguments using /l*v "C:\Log\File\Path.log". If you can see download logs on the computer, I would think you would be able to create a log file too.   Hope this helps. ... View more

Re: Sending enrolled devices a message

by in Mobile Device Management
‎09-30-2022 07:01 AM
1 Kudo
‎09-30-2022 07:01 AM
1 Kudo
If you have the settings @ekramer configured then you should be able to do it from the device list. If you click the checkbox for the devices you want, there's a drop-down list called "Command" and you can choose "Send notification" from there. ... View more

Re: Windows-Specific MDM Resources

by in Mobile Device Management
‎08-11-2022 11:11 AM
‎08-11-2022 11:11 AM
That's a bit of a shame considering how large Windows is in Enterprise environments. That being said, This is a good enough answer for me. I was hoping for some other answers but this seems to be a tough topic.   There are definitely some tricks I've picked up over the years that can get us fully (or at least nearly) automated. It'll probably involve some clever scripting. Considering this is such a lightly touched on topic, I might make a public page somewhere with my experiences to help other people in the same boat. Thanks! ... View more

Windows-Specific MDM Resources

by in Mobile Device Management
‎08-05-2022 12:40 PM
‎08-05-2022 12:40 PM
Is there any MDM documentation specifically for Windows devices? We use iOS, macOS, and Windows at my workplace but run Windows on more than 90% of the machines. Most of the documentation I have found seems to tack Windows information at the bottom of the page. The information is lean compared to something like iOS profile and software deployment and feels a bit like an afterthought. Windows devices feel a bit neglected. Even posting this, there are labels for iOS, macOS, Android, and even Chrome OS but not one for Windows. I have a good amount of experience in SCCM and JamfPro from my previous job that has helped me along but I feel like I'm missing something when it comes to finding documentation.   Does anybody have good documentation for deploying to Windows? Best practices? Are people using alternatives to Systems Manager for Windows provisioning? ... View more
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Re: Custom App Install Failed Log?

by in Mobile Device Management
‎08-05-2022 11:00 AM
1 Kudo
‎08-05-2022 11:00 AM
1 Kudo
You can view SM agent log files on Windows client machines at C:\Windows\temp\m_agent_service.log, m_agent_service.log.1, etc. You may also find logs specific to the software you tried to install in the same directory. There are also potential event errors that might occur. If you open Event Viewer > Applications and Services Logs > Microsoft > Windows > DeviceManagement-Enterprise-Diagnostics-Provider > Admin. Meraki has some documentation for these here near the bottom of the page.   Frankly, when this happened to me neither of those provided enough information to narrow down the cause. Redeploying or reinstalling at the client device did end up fixing it for me and I am still digging into why. ... View more

Re: Discovering why some wireless clients are showing as wired

by in Wireless LAN
‎09-30-2021 07:51 AM
1 Kudo
‎09-30-2021 07:51 AM
1 Kudo
This occurs at my workplace when we have somebody come in with a laptop and they plug it into a dock with a network cable. The computer will be associated to two clients - wireless and wired - and they will have the same name. The current way I filter these when searching for multiple clients is to just sort by Online/Offline status. It doesn't seem like the best way to do that though so if there's other suggestions, I would be willing to listen. ... View more
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