@kkwok  In their defense, When something this serious hits so quickly, it requires swift resolution. So understandably the messaage may not have gotten to all the first level techs. But depending on when you spoke with them, if it was hours after, that is rather unacceptable. ... View more

@micronet_info One of many issues stemming from the bigger outage. all in all, an overall official documentation once all is restored is in order, agree? ... View more

I have already done so. But transparency in communication to all would help. If I receive an official and adequate response, Ill make sure to post it here. ... View more

Though I appreciate the PR level of vague updating, We will need an adequate evaluation on what broke, why it broke, and how it can be prevented in the future.  It may be steep, but this seemed to have been a meraki wide outage, and due to the nature of more and more companies relying on remoting services, this 5 hour outage has costed millions in disturbances. ... View more