Dear All, We managed to find out what is the problem. We have an existing network and we would like to shut that down and migrate all end users to Meraki. If the old router still advertises the IPs (user subnets) it won’t work over the new Meraki network too at the same time. This logical caveat will cause routing problems for the Meraki network and the end users won’t get internet connection. Therefore it’s essential to power off the old devices fist and disconnect from DHL network, only after that enable the VLAN given by DHL for the Meraki network, and then migrate the end users to the Meraki. Make sure that the VLAN is not enabled and not in use for more networks at the same time. In our case the routing problem was because we didn't do the cutover properly. I hope this is a lessons learn for others too. If you need any further information about the problem, you can turn to me, I am happy to share my experience in more details. I would like to thank you All who was trying to help me, I really appreciate. Kind regards, Anita
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