Meraki

pratikvyas · ‎Jan 10 2022

Hello, We have been advised that the issue with Switch ports and the summary page has been resolved. Please reach out to Meraki Support if you have any further reports. Regards, Meraki Team

pratikvyas · ‎Dec 8 2021

Hi @PhilipDAth, Yeah, we had some reports of that and it has been resolved since. I don't have enough information to validate that outage to be related to the AWS one, however, a case with Meraki Support would help you get some further clarification if you prefer. Regards,

pratikvyas · ‎Oct 6 2021

Hello, Thank you for your patience while we were working on this. A fix has been deployed and we can see devices can be added, removed, and moved successfully between the networks within Meraki Dashboard. Please give it few hours if it doesn't work initially as it can take some time for the fix to roll out across all our cloud servers. If the issue persists after few hours, please reach out to Meraki Support. Regards, Meraki Team

pratikvyas · ‎Oct 6 2021

Hello, Thank you for your patience while we are working on this. Our Engineering team has identified the cause and is actively working on mitigation. Regards, Meraki Team

pratikvyas · ‎Oct 6 2021

Meraki is aware of the issue with adding, removing, and moving devices between networks. It is being worked on with the highest priority, more updates will be provided here as they become available. Apologies for the inconvenience. Regards, Meraki Team

pratikvyas · ‎Jul 28 2021

Hi All, The issue has been resolved by our Dev Team. The nodes should be happy with their configs now. If you still see it not updating the config, please try to make minor changes (eg. name of the AP) as that would initiate a config change forcing the node to update. If it's still doesn't work you can follow the normal process and reach out to Meraki Support after you have ruled out any upstream issues. Regards,

pratikvyas · ‎Jul 28 2021

Hi @DaveG , I can confirm that the issue described in this post does not affect MX. I would recommend you reach out to Meraki Support and they should be able to assist with it. Regards,

pratikvyas · ‎Jul 28 2021

Hi All, Please be advised that Meraki is aware of ongoing issues with MR nodes unable to fetch config on the dashboard. Our Dev Team is working on it with high priority. End-user should not be affected, it only affects device trying to fetch configuration. It also affects new devices trying to check in to Meraki Dashboard. We will update this post as soon as we have more updates. Regards,

pratikvyas · ‎Mar 8 2021

Hello, Thank you for your patience while we were working on this. A fix has been deployed and we can see devices are now registering successfully within Meraki Dashboard. If there are devices that do not show online in the next hour or so, please verify that there are no upstream issues that would prevent Meraki devices from registering with Meraki Dashboard. If the issue persists after those checks, please reach out to Meraki Support.

pratikvyas · ‎Mar 8 2021

Hello, Meraki Dashboard is currently experiencing an issue with newly added devices, devices that has been offline for too long or just moving a device from one network to another are not able to register and be online within Meraki Dashboard. It is being treated with the highest priority and our Dev team is already on it. Please check this post for updates as they will be posted here as they become available. This is not affecting any devices that are already registered and online within Meraki Dashboard. Thank you for your patience while we get this resolved.

pratikvyas · ‎Aug 27 2020

Further on this one, it seems that the file disposition has been fixed and is being categorized correctly now.

pratikvyas · ‎Aug 17 2020

It seems that the Cisco AMP engine has categorized that file as malicious. If you think that's not the case, it's highly recommended that you reach out to Meraki Support with all the relevant information so they can work it out internally. This way we can make sure that the file is categorized correctly. For the Xbox trying to download while it is off, it's probably some sort of sleep setting on the device.

pratikvyas · ‎Jun 9 2020

Fix has been applied. It would take some time for the fix to take effect across all organizations within the Meraki Dashboard.

pratikvyas · ‎Jun 9 2020

Meraki is aware of the issue with the page not loading for nodes(MR, MS & MV), this only affects the out of band management of the nodes from the Dashboard. Based on the information available, there should not be any impact on end-user traffic. A fix should be in place shortly, this post would be updated after the fix has been rolled out. We appreciate your patience with this.

pratikvyas · ‎Mar 29 2020

Hi @172Ben Please open a support ticket by sending an email to support@meraki.com and provide all relevant details so they can figure out and help you resolve it. Regards

pratikvyas · ‎Mar 24 2020

Hi @SBD-TEC , Based on the documentation you have linked the feature should work as described and it seems as you mentioned from the ISE logs the clients should be redirected. You will need to figure out whether the client is then trying to access the redirect URL from thereon, you will need a packet capture on the relevant ports. I highly recommend you reach out to Meraki Support and work with them to answer the above things and they would be more than happy to help you figure out where the break in the flow is so you can get it working as you expect.

pratikvyas · ‎Feb 16 2020

Hi @ewood123 , We have had no other reports of this issue, however, the support team would be in touch with you shortly on the ticket you have logged.

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Re: Today Dashboard trouble

Re: Dashboard Issues

Re: Dashboard Issue with Adding, Removing and moving devices between networ...

Re: Dashboard Issue with Adding, Removing and moving devices between networ...

Dashboard Issue with Adding, Removing and moving devices between networks

Re: Issue with MR fetching Config

Re: Issue with MR fetching Config

Issue with MR fetching Config

Re: Meraki Dashboard - New Devices not registering

Meraki Dashboard - New Devices not registering

Re: Malware download alert from equipment switched off

Re: Malware download alert from equipment switched off

Re: Switch Management page not loading

Re: Switch Management page not loading

Re: Meraki Support Down.

Re: Configruation CWA for switch MS 210,225,425

Re: Meraki Support Down.

Re: Today Dashboard trouble

Re: Dashboard Issue with Adding, Removing and moving devices between networ...

Re: Issue with MR fetching Config

Re: Meraki Dashboard - New Devices not registering

Re: Malware download alert from equipment switched off

Re: Switch Management page not loading

Re: Dashboard Issue with Adding, Removing and moving devices between networ...

Re: Switch Management page not loading

Dashboard Issue with Adding, Removing and moving devices between networks

Issue with MR fetching Config

Meraki Dashboard - New Devices not registering