About pratikvyas

pratikvyas · ‎08-16-2022

Update: The issue is still ongoing and our dev team is actively working to resolve it with priority. New deployments and nodes that are trying to check in may be affected by this issue.

pratikvyas · ‎08-16-2022

Update: Resolved as of 7:00 a.m. GMT August 17, 2022. Please refer to the latest update for more details. Hello, There is an ongoing issue with our firmware upgrade process and nodes are not completing the upgrade. Our Dev team is aware and is working on it actively to resolve it. Please subscribe to this post for regular updates. Regards Meraki

pratikvyas · ‎08-10-2022

Resolved: We can confirm all pending issues have been fully resolved. If you are experiencing any further issues, please treat it as a different issue and engage Meraki Support as you normally would. Thank you for the support and patience while we dealt with this issue. Regards, Meraki

pratikvyas · ‎08-10-2022

Update: A fix has been pushed out and any pending issues should auto-resolve by 6:00 PM PST. A dashboard banner has also been added.

pratikvyas · ‎06-09-2022

The issue around the network bound to the template failing to load should be fully resolved.

pratikvyas · ‎06-09-2022

Meraki is aware of an ongoing issue with org admins being unable to view networks that are bound to templates with an error message of " View Failed to load". Our Dev team is actively working on it with priority. Please subscribe to this post for updates.

pratikvyas · ‎05-24-2022

Resolved. Our Engineering team has confirmed that the issue has been resolved. We are seeing devices fetching configs automatically. We appreciate your patience. Thank You and Kind Regards, Meraki Team

pratikvyas · ‎05-24-2022

Meraki is aware of an ongoing issue with nodes not being able to fetch configuration automatically, Engineering team is actively working on the said issue and trying to resolve it with priority. Please subscribe to this post for updates. Regards, Meraki Team

pratikvyas · ‎03-22-2022

Hello Everyone, We are aware of Meraki nodes reporting issues with dashboard connectivity within the EU region. If you have nodes losing connectivity to Dashboard and if your dashboard organization is hosted in Europe then it's most likely related to this. You can verify by scrolling to the bottom of the page and it would say which region your organization is hosted in. End-user traffic should not be impacted by this. It has been marked as Sev 1 internally and we are working on addressing it with the highest priority. Please follow this thread for updates. Updates will be provided below as a new comment to keep you updated. Thank you for your patience.

pratikvyas · ‎02-16-2022

Closing this one out as Dev team has confirmed that it has been addressed fully.

pratikvyas · ‎02-15-2022

Looks like things are working as expected now and we have positive reports from customers too. Stay tuned for more updates if it isn't working for you yet.

pratikvyas · ‎02-15-2022

Hello, Meraki is aware of an ongoing issue with adding/removing devices from the networks. The Dev Team has been engaged and the issue is being worked on with the highest priority. Please subscribe to this post for updates. Regards, Meraki

pratikvyas · ‎01-19-2022

We have confirmation that the above-mentioned issues have been addressed and fully resolved. Thank you for your patience through this incident. Regards, Pratik Meraki Team

pratikvyas · ‎01-19-2022

We have further reports of some dashboard pages not loading with the "View failed to load" message.

pratikvyas · ‎01-19-2022

We have reports of issues with user creation/updates (password reset, SAML), moving nodes between networks, and devices unable to check-ins for newly created networks. Meraki is working on it with the highest priority to resolve it. Please subscribe to this post for updates.

pratikvyas · ‎01-10-2022

Hello, We have been advised that the issue with Switch ports and the summary page has been resolved. Please reach out to Meraki Support if you have any further reports. Regards, Meraki Team

pratikvyas · ‎12-08-2021

Hi @PhilipDAth, Yeah, we had some reports of that and it has been resolved since. I don't have enough information to validate that outage to be related to the AWS one, however, a case with Meraki Support would help you get some further clarification if you prefer. Regards,

pratikvyas · ‎12-07-2021

Meraki Dev team has confirmed that the issue has been resolved. We have tested some of the functionalities that were failing earlier and things are looking positive. Please work with Meraki Support if you have any further issues from here on with Dashboard. Regards, Meraki

pratikvyas · ‎12-07-2021

Meraki Dev team is aware of issues with the Dashboard with devices that are not checking in(new or when moving between networks) & password reset requests are failing. So if you are experiencing any of the above-mentioned issues or some other task on Dashboard is failing then it is most likely going to be related to the outage. It is being worked on with the highest priority and we will keep this post up to date with the latest so stay tuned. Regards, Meraki

pratikvyas · ‎10-06-2021

Hello, Thank you for your patience while we were working on this. A fix has been deployed and we can see devices can be added, removed, and moved successfully between the networks within Meraki Dashboard. Please give it few hours if it doesn't work initially as it can take some time for the fix to roll out across all our cloud servers. If the issue persists after few hours, please reach out to Meraki Support. Regards, Meraki Team

pratikvyas · ‎10-06-2021

Hello, Thank you for your patience while we are working on this. Our Engineering team has identified the cause and is actively working on mitigation. Regards, Meraki Team

pratikvyas · ‎10-06-2021

Meraki is aware of the issue with adding, removing, and moving devices between networks. It is being worked on with the highest priority, more updates will be provided here as they become available. Apologies for the inconvenience. Regards, Meraki Team

pratikvyas · ‎07-28-2021

Hi All, The issue has been resolved by our Dev Team. The nodes should be happy with their configs now. If you still see it not updating the config, please try to make minor changes (eg. name of the AP) as that would initiate a config change forcing the node to update. If it's still doesn't work you can follow the normal process and reach out to Meraki Support after you have ruled out any upstream issues. Regards,

pratikvyas · ‎07-28-2021

Hi @DaveG , I can confirm that the issue described in this post does not affect MX. I would recommend you reach out to Meraki Support and they should be able to assist with it. Regards,

pratikvyas · ‎07-28-2021

Hi All, Please be advised that Meraki is aware of ongoing issues with MR nodes unable to fetch config on the dashboard. Our Dev Team is working on it with high priority. End-user should not be affected, it only affects device trying to fetch configuration. It also affects new devices trying to check in to Meraki Dashboard. We will update this post as soon as we have more updates. Regards,

pratikvyas

Community Record

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Re: Meraki Firmware Upgrade Issue

[RESOLVED] Meraki Firmware Upgrade Issue

Re: Microsoft vulnerability and IPS/SNORT

Re: Microsoft vulnerability and IPS/SNORT

Re: Dashboard view failed to load for Networks bound to template

Dashboard view failed to load for Networks bound to template(RESOLVED)

Re: Nodes unable to fetch config automatically

Nodes unable to fetch config automatically(Resolved)

Dashboard connectivity in Europe region

Re: Adding/Removing devices from networks

Re: Adding/Removing devices from networks

Adding/Removing devices from networks

Re: Meraki Dashboard Issue

Re: Meraki Dashboard Issue

Meraki Dashboard Issue

Re: Today Dashboard trouble

Re: Dashboard Issues

Re: Dashboard Issues

Dashboard Issues

Re: Dashboard Issue with Adding, Removing and moving devices between networ...

Re: Dashboard Issue with Adding, Removing and moving devices between networ...

Dashboard Issue with Adding, Removing and moving devices between networks

Re: Issue with MR fetching Config

Re: Issue with MR fetching Config

Issue with MR fetching Config

Re: Today Dashboard trouble

Re: Dashboard Issue with Adding, Removing and moving devices between networ...

Re: Issue with MR fetching Config

Re: Meraki Dashboard - New Devices not registering

Re: Malware download alert from equipment switched off

Re: Switch Management page not loading

Dashboard connectivity in Europe region

Meraki Dashboard Issue

[RESOLVED] Meraki Firmware Upgrade Issue

Re: Meraki Dashboard Issue

Nodes unable to fetch config automatically(Resolved)