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  • About pratikvyas
pratikvyas

pratikvyas

Meraki Employee

Member since Jul 3, 2019

‎08-17-2022
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Community Record

35
Posts
148
Kudos
7
Solutions

Badges

5th Birthday
First 5 Posts
100 Kudos
50 Kudos
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First 10 Kudos View All
Latest Contributions by pratikvyas
  • Topics pratikvyas has Participated In
  • Latest Contributions by pratikvyas

Re: Meraki Firmware Upgrade Issue

by Meraki Employee pratikvyas in Meraki Service Notices
‎08-16-2022 11:28 PM
1 Kudo
‎08-16-2022 11:28 PM
1 Kudo
Update: The issue is still ongoing and our dev team is actively working to resolve it with priority. New deployments and nodes that are trying to check in may be affected by this issue.    ... View more

[RESOLVED] Meraki Firmware Upgrade Issue

by Meraki Employee pratikvyas in Meraki Service Notices
‎08-16-2022 09:00 PM
9 Kudos
‎08-16-2022 09:00 PM
9 Kudos
Update: Resolved as of 7:00 a.m. GMT August 17, 2022. Please refer to the latest update for more details.   Hello,   There is an ongoing issue with our firmware upgrade process and nodes are not completing the upgrade. Our Dev team is aware and is working on it actively to resolve it. Please subscribe to this post for regular updates.   Regards Meraki   ... View more

Re: Microsoft vulnerability and IPS/SNORT

by Meraki Employee pratikvyas in Meraki Service Notices
‎08-10-2022 09:48 PM
2 Kudos
‎08-10-2022 09:48 PM
2 Kudos
Resolved: We can confirm all pending issues have been fully resolved. If you are experiencing any further issues, please treat it as a different issue and engage Meraki Support as you normally would.   Thank you for the support and patience while we dealt with this issue.    Regards, Meraki ... View more

Re: Microsoft vulnerability and IPS/SNORT

by Meraki Employee pratikvyas in Meraki Service Notices
‎08-10-2022 04:14 PM
4 Kudos
‎08-10-2022 04:14 PM
4 Kudos
Update: A fix has been pushed out and any pending issues should auto-resolve by 6:00 PM PST. A dashboard banner has also been added. ... View more

Re: Dashboard view failed to load for Networks bound to template

by Meraki Employee pratikvyas in Meraki Service Notices
‎06-09-2022 11:42 PM
‎06-09-2022 11:42 PM
The issue around the network bound to the template failing to load should be fully resolved. ... View more

Dashboard view failed to load for Networks bound to template(RESOLVED)

by Meraki Employee pratikvyas in Meraki Service Notices
‎06-09-2022 11:09 PM
2 Kudos
‎06-09-2022 11:09 PM
2 Kudos
Meraki is aware of an ongoing issue with org admins being unable to view networks that are bound to templates with an error message of " View Failed to load".    Our Dev team is actively working on it with priority.   Please subscribe to this post for updates.  ... View more

Re: Nodes unable to fetch config automatically

by Meraki Employee pratikvyas in Meraki Service Notices
‎05-24-2022 05:57 PM
‎05-24-2022 05:57 PM
Resolved.   Our Engineering team has confirmed that the issue has been resolved. We are seeing devices fetching configs automatically.    We appreciate your patience.   Thank You and Kind Regards, Meraki Team ... View more

Nodes unable to fetch config automatically(Resolved)

by Meraki Employee pratikvyas in Meraki Service Notices
‎05-24-2022 04:13 PM
6 Kudos
‎05-24-2022 04:13 PM
6 Kudos
Meraki is aware of an ongoing issue with nodes not being able to fetch configuration automatically, Engineering team is actively working on the said issue and trying to resolve it with priority.   Please subscribe to this post for updates.    Regards, Meraki Team ... View more
Labels:
  • MG
  • MI
  • MR
  • MS
  • MT
  • MV
  • MX

Dashboard connectivity in Europe region

by Meraki Employee pratikvyas in Meraki Service Notices
‎03-22-2022 11:08 PM
51 Kudos
‎03-22-2022 11:08 PM
51 Kudos
Hello Everyone,   We are aware of Meraki nodes reporting issues with dashboard connectivity within the EU region. If you have nodes losing connectivity to Dashboard and if your dashboard organization is hosted in Europe then it's most likely related to this. You can verify by scrolling to the bottom of the page and it would say which region your organization is hosted in.    End-user traffic should not be impacted by this. It has been marked as Sev 1 internally and we are working on addressing it with the highest priority. Please follow this thread for updates.    Updates will be provided below as a new comment to keep you updated.   Thank you for your patience.      ... View more

Re: Adding/Removing devices from networks

by Meraki Employee pratikvyas in Meraki Service Notices
‎02-16-2022 01:52 PM
‎02-16-2022 01:52 PM
Closing this one out as Dev team has confirmed that it has been addressed fully.  ... View more

Re: Adding/Removing devices from networks

by Meraki Employee pratikvyas in Meraki Service Notices
‎02-15-2022 04:10 PM
2 Kudos
‎02-15-2022 04:10 PM
2 Kudos
Looks like things are working as expected now and we have positive reports from customers too. Stay tuned for more updates if it isn't working for you yet.  ... View more

Adding/Removing devices from networks

by Meraki Employee pratikvyas in Meraki Service Notices
‎02-15-2022 02:49 PM
5 Kudos
‎02-15-2022 02:49 PM
5 Kudos
Hello,   Meraki is aware of an ongoing issue with adding/removing devices from the networks. The Dev Team has been engaged and the issue is being worked on with the highest priority.    Please subscribe to this post for updates.   Regards, Meraki  ... View more

Re: Meraki Dashboard Issue

by Meraki Employee pratikvyas in Meraki Service Notices
‎01-19-2022 03:55 PM
5 Kudos
‎01-19-2022 03:55 PM
5 Kudos
We have confirmation that the above-mentioned issues have been addressed and fully resolved.   Thank you for your patience through this incident.   Regards, Pratik Meraki Team ... View more

Re: Meraki Dashboard Issue

by Meraki Employee pratikvyas in Meraki Service Notices
‎01-19-2022 02:49 PM
7 Kudos
‎01-19-2022 02:49 PM
7 Kudos
We have further reports of some dashboard pages not loading with the "View failed to load" message.  ... View more

Meraki Dashboard Issue

by Meraki Employee pratikvyas in Meraki Service Notices
‎01-19-2022 02:16 PM
10 Kudos
‎01-19-2022 02:16 PM
10 Kudos
We have reports of issues with user creation/updates (password reset, SAML), moving nodes between networks, and devices unable to check-ins for newly created networks.   Meraki is working on it with the highest priority to resolve it.   Please subscribe to this post for updates. ... View more

Re: Today Dashboard trouble

by Meraki Employee pratikvyas in Dashboard & Administration
‎01-10-2022 02:04 PM
1 Kudo
‎01-10-2022 02:04 PM
1 Kudo
Hello,   We have been advised that the issue with Switch ports and the summary page has been resolved. Please reach out to Meraki Support if you have any further reports.    Regards, Meraki Team ... View more

Re: Dashboard Issues

by Meraki Employee pratikvyas in Dashboard & Administration
‎12-08-2021 02:51 PM
‎12-08-2021 02:51 PM
Hi @PhilipDAth,   Yeah, we had some reports of that and it has been resolved since. I don't have enough information to validate that outage to be related to the AWS one, however, a case with Meraki Support would help you get some further clarification if you prefer.    Regards, ... View more

Re: Dashboard Issues

by Meraki Employee pratikvyas in Meraki Service Notices
‎12-07-2021 10:44 PM
‎12-07-2021 10:44 PM
Meraki Dev team has confirmed that the issue has been resolved. We have tested some of the functionalities that were failing earlier and things are looking positive. Please work with Meraki Support if you have any further issues from here on with Dashboard.    Regards, Meraki ... View more

Dashboard Issues

by Meraki Employee pratikvyas in Meraki Service Notices
‎12-07-2021 06:57 PM
3 Kudos
‎12-07-2021 06:57 PM
3 Kudos
Meraki Dev team is aware of issues with the Dashboard with devices that are not checking in(new or when moving between networks) & password reset requests are failing. So if you are experiencing any of the above-mentioned issues or some other task on Dashboard is failing then it is most likely going to be related to the outage.   It is being worked on with the highest priority and we will keep this post up to date with the latest so stay tuned.    Regards, Meraki ... View more

Re: Dashboard Issue with Adding, Removing and moving devices between networ...

by Meraki Employee pratikvyas in Dashboard & Administration
‎10-06-2021 08:13 PM
3 Kudos
‎10-06-2021 08:13 PM
3 Kudos
Hello,   Thank you for your patience while we were working on this.  A fix has been deployed and we can see devices can be added, removed, and moved successfully between the networks within Meraki Dashboard. Please give it few hours if it doesn't work initially as it can take some time for the fix to roll out across all our cloud servers. If the issue persists after few hours, please reach out to  Meraki Support.   Regards, Meraki Team ... View more

Re: Dashboard Issue with Adding, Removing and moving devices between networ...

by Meraki Employee pratikvyas in Dashboard & Administration
‎10-06-2021 06:55 PM
5 Kudos
‎10-06-2021 06:55 PM
5 Kudos
Hello,   Thank you for your patience while we are working on this. Our Engineering team has identified the cause and is actively working on mitigation.    Regards, Meraki Team ... View more

Dashboard Issue with Adding, Removing and moving devices between networks

by Meraki Employee pratikvyas in Dashboard & Administration
‎10-06-2021 05:16 PM
4 Kudos
‎10-06-2021 05:16 PM
4 Kudos
Meraki is aware of the issue with adding, removing, and moving devices between networks. It is being worked on with the highest priority, more updates will be provided here as they become available.    Apologies for the inconvenience.    Regards, Meraki Team ... View more

Re: Issue with MR fetching Config

by Meraki Employee pratikvyas in Wireless LAN
‎07-28-2021 07:47 PM
1 Kudo
‎07-28-2021 07:47 PM
1 Kudo
Hi All,   The issue has been resolved by our Dev Team. The nodes should be happy with their configs now. If you still see it not updating the config, please try to make minor changes (eg. name of the AP) as that would initiate a config change forcing the node to update.    If it's still doesn't work you can follow the normal process and reach out to Meraki Support after you have ruled out any upstream issues.    Regards, ... View more

Re: Issue with MR fetching Config

by Meraki Employee pratikvyas in Wireless LAN
‎07-28-2021 07:43 PM
‎07-28-2021 07:43 PM
Hi @DaveG ,   I can confirm that the issue described in this post does not affect MX. I would recommend you reach out to Meraki Support and they should be able to assist with it.    Regards,   ... View more

Issue with MR fetching Config

by Meraki Employee pratikvyas in Wireless LAN
‎07-28-2021 06:20 PM
4 Kudos
‎07-28-2021 06:20 PM
4 Kudos
Hi All,   Please be advised that Meraki is aware of ongoing issues with MR nodes unable to fetch config on the dashboard. Our Dev Team is working on it with high priority.    End-user should not be affected, it only affects device trying to fetch configuration. It also affects new devices trying to check in to Meraki Dashboard.   We will update this post as soon as we have more updates.   Regards, ... View more
Kudos from
User Count
Shadius
Shadius
1
Jim_Liang
Meraki Employee Jim_Liang
2
UCcert
UCcert
2
Fer_
Fer_
2
Neb
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Kudos given to
User Count
GiacomoS
Meraki Employee GiacomoS
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Meraki Employee Bsalami
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My Accepted Solutions
Subject Views Posted

Re: Today Dashboard trouble

Dashboard & Administration
1388 ‎01-10-2022 02:04 PM

Re: Dashboard Issue with Adding, Removing and moving devices between networ...

Dashboard & Administration
2738 ‎10-06-2021 08:13 PM

Re: Issue with MR fetching Config

Wireless LAN
1544 ‎07-28-2021 07:47 PM

Re: Meraki Dashboard - New Devices not registering

Dashboard & Administration
1064 ‎03-08-2021 07:38 PM

Re: Malware download alert from equipment switched off

Security / SD-WAN
2135 ‎08-27-2020 04:13 PM

Re: Switch Management page not loading

Switching
4250 ‎06-09-2020 05:10 PM
View All
My Top Kudoed Posts
Subject Kudos Views

Dashboard connectivity in Europe region

Meraki Service Notices
51 22305

Meraki Dashboard Issue

Meraki Service Notices
10 1385

[RESOLVED] Meraki Firmware Upgrade Issue

Meraki Service Notices
9 2858

Re: Meraki Dashboard Issue

Meraki Service Notices
7 528

Nodes unable to fetch config automatically(Resolved)

Meraki Service Notices
6 789
View All
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