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About EncinitasMatt
EncinitasMatt
Here to help
Member since Feb 12, 2019
yesterday
Community Record
18
Posts
7
Kudos
2
Solutions
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yesterday
I went to an Apple panel yesterday at the CITE conference where they demostrated Return to Service. It was a smooth demostration of a cool feature. Apple used Mosyle as their MDM. When I talked to a couple Apple people after the demostration and mentioned my MDM doesn't support this feature yet, they asked me what MDM I used. When I said Meraki, they made a face and suggested I "get a real MDM."
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Aug 22 2024
1:12 PM
On the 'new' page, I see a link above the [Add Devices] button located top right, titled "View old version" On the 'old' page, I see a link to the right of the [Add Devices] button located top right, titled "View new version" I'm a full admin and we have been using Meraki for years, before the interface updates. I don't know if any of that matters regarding if these links show up or not
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Aug 22 2024
11:54 AM
3 Kudos
On the 'old' version you can use " OR " between devices entries to search for multiple devices. This was very useful and I even created an Excel/Docs formula using concantinate() to generate a string of text for me. This does not work in the 'new' version and I con't find anything that does. I almost exclusively use the 'old' version because of a lack of this feature. Here is a sample of my excel formula =CONCATENATE(A1&" OR ",A2&" OR ",A3)
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May 14 2024
11:36 AM
Any word a fix? It would be really great for us school districts to have this option in the summer. With the new 17.5 I noticed a new error when trying to do a "return to service" erase. Code: 12008 Domain: MDMErrorDomain Error: The MDM request is invalid.
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Oct 5 2023
11:20 AM
We have supervised iPads. We do not want to update to IOS 17 yet. We do need to update devices on IOS 15 to 16.6. When I use the new update feature I only see IOS 17.3 as an option.
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Sep 12 2023
1:03 PM
2 Kudos
Thanks, that is what I expected. We do have a process using separate tags but it requires more hands on babysitting and verifying, greatly increasing iPad setup time.
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Sep 12 2023
11:25 AM
We use a content filter called iBoss on our iPads that uses a VPN. Their latest cloud connector app requires the profile settings be installed first, before the app, or else it breaks all network connection. I would love some kind of conditional rule, like this app will only be installed on the iPad if a specific profile is installed first. There doesn't seem to be a way to do this but thought I would ask the community.
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iOS
Jan 7 2022
6:41 AM
Hi, I don't have specific instructions for editing owner info, but maybe this can help. https://community.meraki.com/t5/Mobile-Device-Management/Trouble-Renaming-Devices-via-Postman/td-p/122189 If you are looking for a way to connect to the Meraki API, Postman is a free option. Import the Meraki API and edit or create a JSON. Click the three dots, select Run Collection, unselect all and select the one you want to run.
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Jan 7 2022
6:15 AM
1 Kudo
An MDM like Meraki System's Manager only controls certain settings and app installations. Your employer can not remotely access any user or app data. They also can not remotely view your screen. But they will be able to tell what apps are installed, if they allow you to install your own apps that is. If they have physical possession of the iPhone, then they can clear your lock code and get full access to your device and data.
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Jun 30 2021
11:10 AM
I got the following to work using "Modify the fields of a device" Leave the Params unchanged. Enter your networkid in the Path Variables {{baseUrl}}/networks/:networkId/sm/devices/fields Go to the Body and modify it, adding bracketed entries to match the headers in your CSV file. {
"deviceFields": {
"name": "{{name}}"
},
"serial": "{{serial}}"
} This video provided me with the idea. https://www.youtube.com/watch?v=wjPmW-EIpTw&t=202s
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Jun 25 2021
1:58 PM
I'm attempting to edit the existing "Modify the fields of a device" under PRODUCTS > sm > Configure > Fields. I'm not bothering with the CSV file part yet, I'm just trying to get it to work by filling in the fields for one device. {{baseUrl}}/networks/:networkId/sm/devices/fields?serial=&name= After filling in the fields it will look like this, pulling the networkId from a path variable. {{baseUrl}}/networks/:networkId/sm/devices/fields?serial=xxxxxxxxxx&name=RenameTest The error I get is 400 bad syntax. Reply body is: {"errors":["Invalid parameters(s): name"]}
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Jun 25 2021
8:38 AM
I am trying to do this same thing but I'm a Postman noob. I found this article for the older API version. https://documentation.meraki.com/SM/Other_Topics/Renaming_Systems_Manager_Client_Devices_with_a_.csv_and_Meraki_API_using_Postman_Runner
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Aug 13 2020
5:20 PM
I reopened my ticket. This really is an annoyance, and frustrating that it used to not behave this way.
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Jul 14 2020
9:41 AM
My ticket response from Meraki: "factory resetting a devices before moving it to a new network is considered by Meraki to be the best practice for a clean deployment" So basically, the answer is everything is working as expected. I guess this is the new reality we will need to adjust to.
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Jun 24 2020
10:53 AM
I have opened a ticket for this issue myself. Did you get a solution on yours Vassallon?
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Feb 12 2019
3:20 PM
1 Kudo
@vassallon so this is all your fault for requesting something new? 😛
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Feb 12 2019
10:13 AM
We are a school district with the same issue. After dealing with Apple and Meraki support for hours yesterday we got a short reply from Meraki: This was brought to our attention yesterday and there was a new feature that was activated from our end. Hence this is expected behavior when a device is reset. I agree it seems to be a new "feature" that was implemented with no way to turn it off. It is a hassle now, but will be a nightmare in summer when we wipe all the iPads.
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