Thanks @Cmiller! It's Madam, but the intentions are appreciated! 🙂   ... View more

Thanks @Cmiller  - this is a complete nightmare! We have managed Apple ID's and the app store is disabled/hidden for pupils and staff to stop them from downloading non-educational apps. Their Apple ID is different to their email address.    Yet again, why do Apple make out this is such an easy and straightforward process! It's a nightmare.    I will have a look through the messages in the other thread now, but at the moment I want to tear my hair out! ... View more

Hi @Cmiller ,   I really appreciate your reply, but neither of those links mention anything about books. I am confident in pushing out apps and have done, for a few years now, but books don't work in the same way. We don't use VPP anymore either, since we moved to Apple School Manager.    Jo ... View more

@pstokes FrankenCable! Love it!    I don't know about you, but this happens quite often for me - Cisco blame Apple and Apple blame Cisco! So frustrating.  ... View more

That's so weird @pstokes. Not helpful, but interesting to me that if our iPads were cellular as well, we'd still have this issue. I have told Cisco it is an issue with Meraki, but they don't seem to think it is... ... View more

Thanks @vassallon - the iPad(s) was (were) definitely connected to Wifi before it (they) was (were) put into lost mode, so it seems being put into lost mode is triggering it to disconnect from Wifi.    I wonder if there is a pattern in ones missing the latest iOS update? Food for thought...   Ah interesting, I will look at getting one and testing it out. Even if it works 75% of the time, it's worth it, as wiping it and setting it up from scratch is a major pain! I'll let you know how I get on @pstokes  ... View more

Hi pstokes,    This is an issue I have raised with Cisco. When we put an iPad into lost mode and command it to trigger a sound (which usually causes it to be found on our school premises), we cannot take it out of lost mode, because it drops off the wifi network for some reason and there's no way around this, except wiping it via iTunes. Hugely frustrating.    As often happens, Cisco blame Apple and Apple blame Cisco, so it never gets resolved.  ... View more