Meraki

vassallon · ‎Nov 14 2018

We have 4500 brand new 6th gen iPads and haven't seen any getting hot like that to my knowledge. I have seen other charging issues, either slow charging or mis-reporting charge levels but nothing heat related. It does seem like iOS 12.1 most of these have disappeared. I have wondered though if Apple got some less than ideal lightning connectors with several of the charging or lack of charging issues I have seen.

vassallon · ‎Nov 2 2018

Yeah I'm troubleshooting this with support right now. I've got a MacBook getting the following message when I try to setup Apple Classroom on the MacBook. Nov 02 09:17 Update profile 'Apple School Manager - Classroom' Error: Installing EDU profiles using the device channel is unsupported. Nov 02 09:17 Code: 0 Domain: ClassroomMCXService.installError Error: Installing EDU profiles using the device channel is unsupported. I spoke with Apple Support and they said that MacBooks should work the same as iPads and the Education profile should be able to be pushed through Meraki to the MacBook.

vassallon · ‎Oct 30 2018

@Mark24 I was noticing the same thing yesterday that quite a few iPads through our our schools seemed to be seeing there were updates and getting them through Meraki.

vassallon · ‎Oct 9 2018

@jared_f We have the students login with AD credentials during setup this will associate their ASM accounts to an iPad. That is correct you sync from SIS to ASM and ASM to Meraki. Here is how it looks for one of our student accounts within the owner screen. ASM Student Owner Account

vassallon · ‎Sep 26 2018

@Quinny81 Actually the biggest limitation on shared iPad use is the size of the iPad. Here is some great documentation on shared iPad use. Use Shared iPad from the Education Deployment Guide This link is pretty handy too for deploying iPads in Education: https://www.apple.com/education/it/

vassallon · ‎Sep 26 2018

@schoolssupport So ASM is a wonderful tool that you should be using. It makes iPad management in my mind much easier. We use it here for Apple Classroom Management and Apple Schoolwork management. You also get the 200 GB of storage with ASM created accounts. It also makes app management and deployment much easier that using Apple IDs for app purchasing. If you have any questions please feel free to reach out to me. I'm in a school district with 4500+ iPads and have quite the experience with using ASM and Meraki together.

vassallon · ‎Sep 20 2018

I want the ability to manage these settings through Meraki too: Turn on “Set Automatically” in Date and Time settings Set Automatically is turned on and users can’t turn it off. 12.0 Allow password AutoFill Users can’t use AutoFill Passwords, and no prompt is shown to pick a saved password from iCloud Keychain. 12.0 Allow proximity AutoFill User’s devices won’t advertise themselves to nearby devices for passwords by use of Proximity AutoFill. In iOS this feature restricts only Wi-Fi Password requests. 12.0 Allow users to share passwords over AirDrop. Users can’t share their passwords over AirDrop. 12.0

vassallon · ‎Sep 20 2018

@alexis_cazalaa Yeah I took a look through MDM settings for IT and still don't see the requested force Bluetooth on and allow pairing. https://help.apple.com/deployment/mdm

vassallon · ‎Sep 18 2018

@alexis_cazalaa Not yet, still waiting for Apple to give us that ability. I haven't looked to see if it was included in iOS 12.

vassallon · ‎Aug 31 2018

@PhilipDAth and @Ben Thank you both for your ideas. I figured out a way to make it much simpler to determine the iPads for each school. As I had the serial numbers for each school, all I needed to do is unenroll the iPads in Apple School Manager and re-enroll them. Once I did that it cleared the settings from the batch of iPads so I could easily identify each schools iPads so that I could move them to the correct school and add my tags for the school. I'd still love to know how to do it through the API but this has definitely made sorting the iPads out to their correct schools go much faster.

vassallon · ‎Aug 30 2018

So long story short, we swapped out iPads this summer and I want to know the best way to get the API to move iPads from the default Apple Device Enrollment Program Network to specific Networks for each school we have. I have found this which is tremendously lacking for specifics on how best to accomplish this task. https://dashboard.meraki.com/api_docs#move-a-set-of-devices-to-a-new-network Does anyone have some experience with this and can get me some advice on how do this via API? I'd prefer not to move 4000+ iPads by hand in SM.

vassallon · ‎Jul 12 2018

@PhilipDAth Wow what a wet blanket response. 😉 If there are Apps you don't want your users to access then I would block the App store and only allow for certain Apps to be downloaded through the Meraki App. @swillette702 What are you trying accomplish with passwords to open apps? One thing I wish the Meraki App would do is allow for a login/authentication of some kind so we didn't have to do it on iPad setup.

vassallon · ‎Jul 11 2018

I'm still waiting for Apple to give me the Bluetooth setting I asked for over a year ago. I want the ability to force Bluetooth to always on so that students can still pair devices and Apple Classroom cannot be broken by Bluetooth being turned off. Yes we got the ability to turn Bluetooth on and lock changes but it disables the ability for students to pair devices to the iPad. Not good when trying to use robots, wireless headphones or keyboards. I've never even thought about restricting time and date on the iPads but it might be something to suggest as an enhancement as I have seen some students playing around with Date and Time that have caused issues in the past.

vassallon · ‎Jul 11 2018

I don't believe there has ever been an option to specify which iOS devices are allowed. At least Apple is giving us the option to delay updates now. There's nothing worse than getting an new iOS right at testing time and hoping it is supported by the testing software.

vassallon · ‎Jul 11 2018

At 91 days the notification will be displayed on the iPad of the new update available. The countdown is iOS specific to the release date of the iOS, there is nothing specific to the device. So say iOS 12 is released on Sept. 11th this year, if you had it set with a 90 day block then the iOS would start displaying on iPads on December 11th. Keep in mind that this restriction doesn't occur until the device is on 11.3 or higher, so any devices not at 11.3 would see whatever the current iOS update that is available for that device.

vassallon · ‎Jul 11 2018

So per the meeting I was with at Apple, this is my understanding. On day 91 the new iOS will become available to the device for downloading. The countdown only is for each specific iOS. So it is 90 days for 11.4 and then a separate 90 days for 11.4.1.

vassallon · ‎Jul 11 2018

@RaPo We use that here too and it works wonderfully when staff and students login to iPads. I think the issue is this screen: DEP The ask is to have an automatic application of a default settings group, instead of either having to look every day to see if new clients have enrolled or in my case a full replacement of 4250 iPads that I now need to assign settings.

vassallon · ‎Jul 10 2018

I actually met the person who put in the request to JAMF at a meeting in Cupertino at the new Apple ring. He's a great guy other than he's using the wrong MDM. 😉

vassallon · ‎Jul 10 2018

Well, I'll be the wet blanket on this one. While I can see the value of it, I would have an issue with this as not all of our devices get the same DEP settings. We have different settings based on if the device is being used by a staff member or a student. Actually as I'm writing this post I'm changing my mind and would love this, with 4250 new iPads arriving this summer, I don't really want to have to apply settings to all of them. I'd rather they default to the student policy and then I can change those that are going to staff members.

vassallon · ‎Jul 10 2018

All you need to do is set the Meraki App to auto-install to every device. I do wish that we could disable the ability to remove the Meraki App but I think that is an Apple issue not a Meraki issue. Meraki App Install Basically an App you want automatically installed you just check the Auto-install / auto-uninstall box. I learned the hard way that in a school district you only want to do this for a small number of Apps. We used to push everything via automatic push but once you have 4000+ iPads come on in a day no matter how many caching servers you have if you push out everything it brings your network to it's knees.

vassallon · ‎Jul 10 2018

With the ability to push apps to the device instead of downloading through the App store, I see no reason why you would need to create Apple IDs. What are you trying to accomplish with the Apple IDs? With Apple Business Manager the iPads will be assigned to your Meraki automatically and allow you to push settings to the iPads. ABM is designed as a portal for purchasing of Apps/Books and setting up who can buy content for your devices and DEP assign devices into Meraki.

vassallon · ‎Jul 9 2018

True, geolocation does need to be setup on the IP address for it to work. I think the key though is the device reports location correctly off network but not on network or when VPN is enabled. That is usually a sign of some part of traffic being blocked. Proxies can also cause traffic to not route correctly. I think in this case though something is blocking the location calls from reaching the dashboard, be it proxy or firewall.

vassallon · ‎Jul 9 2018

Based on the fact that the devices work off network until you VPN in. Something with your internal network is blocking the calls needed to report location services correctly. I would suspect some rule either proxy or firewall related is the cause.

vassallon · ‎Jun 28 2018

You just triggered a memory of mine. Actually once you invite everyone you can download the CSV which contains links for everyone who needs accepted. Once you have this CSV file you can open those links on an Apple Device and Login with whichever account needs to have access. This "could" be used for a mass deployment but it would require you to login with every student's Managed Apple ID. Are you utilizing Shared iPads in the classrooms with shared carts? At least with those the students would have access to their assigned iBooks on any iPad, "in theory."

vassallon · ‎Jun 28 2018

Yes, I would say it is a new bug likely caused from the release of Schoolwork. I know with the Synergy SIS that I have to build my own custom Queries to get the data out in CSV format that I need for ASM to work correctly. It's definitely worth your time to find some way to export the data out of your SIS as managing it all by hand will be quite cumbersome.

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