Windows Surface 11 Qualcomm Adapter Does Not See MR33

[PacketPaul]

Good afternoon

We purchased a Windows Surface 11 to test and found that it is not seeing our MR33 APs at all.  Other versions of Surfaces that have intel chipsets do see and connect, but for some reason, the Qualcomm is not seeing the AP.

I have done some searching and found others who have had this issue in the past with Qualcomm wireless adapters, but I haven't really found a solution.  I did try to make a secondary SSID profile, but that did not work as well.

Has anyone run into this sort of issue before with Qualcomm wireless adapters?

[BlakeRichardson]

So the device won't see any SSID's? Are you running both 2.4 and 5Ghz?  

Are there any wifi adaptor driver updates available?

[PacketPaul]

It sees other SSIDs.  It just won't see the MR33.  If you connect a wireless USB adapter, that adapter sees the MR33.  It's just an issue with the Qualcomm adapter and the MR33.

We did update the driver to make sure it wasn't a driver issue.

[BlakeRichardson]

I would open a support ticket. The MR33 is EOL but is still supported until 2026.