Hello all,
Hoping and desperate for help!
We have a Meraki estate with a number of WAPs deployed which are a mix of Mr52/53s.
We have recently been alerted to an issue impacting some Windows 10 machines with Intel Dual Band network adaptors. These users will be working and then intermittently throughout the day, their connection will change to "Limited, no internet". the only remedy is to disconnect and reconnect.
The interesting thing here is the Windows event log becomes flooded with network card errors:
Intel(R) Dual Band Wireless-AC 8275 : Has determined that the network adapter is not functioning properly.
We have tried a host of different things:
- Updating network card drivers to latest
- Rolling back network cards to older version
- Changing preferred band to 5ghz
- Setting up new SSID which is purely 5ghz and lowest bitrate
None of these things have fixed the issue. The other interesting point is I have had the issue myself whilst on our corporate network, however I have not noticed the issue on any other network (e.g. home) - so we know this only happens for Intel dual band cards and whilst on a Meraki AP. Other clients on other types of wireless cards (example: Killer Wireless on a Dell XPS) have not reported the same issue.
Appreciate ANY thoughts/suggestions here - reaching a dead end with Meraki and Intel support and now considering replacing the network cards entirely.