Ever have a switch go offline and couldn't do anything about it?

[PhilipDAth]

Well guess what, 10.31 of the switch firmware has come out, and they have added this really important feature:

"Ability to download diagnostic data about the device from the local status page"

It appears under "Uplink Configuration" and looks like this:

It produces a file we can't do anything with - but at least when a switch has gone offline and there is no way that support can help - you can now generate a support package for it to be looked into further.

[Gumby]

Had a look at this the other night, was slightly disappointed that the file isn't in a nice readable format (for now) 😉

[AjitKumar]

Hi Philip

Congrats

I believe this was one of your suggestion during Masters Session.

[PhilipDAth]

It was! It makes the trip to SFO all the more worthwhile.

[jdsilva]

I was seriously unimpressed when I looked at this file to day to discover it was encoded in some stupid format. Booo!

[Adam]

This would be useful for some of the situations where I was troubleshooting switches that hung during firmware updates.  

[BlakeRichardson]

While it would be useful to be able to read the files I guess Meraki are trying to keep things simple for the customer. Nice that they have added it and well done to @PhilipDAth for suggesting it.