I bought a second hand MS210 recently. When I tried to claim it with S/N, an error says that the device with this S/N is in use. Apparently the previous user did not delete this device from his dashboard. Now it is very difficult to find this previous user. I contacted the Meraki support and they could not help it. Any one can suggest how i can use it as stand alone device or recover the S/N? Many thanks.
Can I purchase a new license for a used piece of hardware purchased on the secondary market?
Before purchasing any piece of Cisco Meraki hardware on a secondary market such as eBay, you are advised to contact Cisco Meraki Support to confirm that the hardware has not been reported stolen from a Cisco Meraki trial program or a bonafide purchaser. Please have the serial number of each piece of hardware available when you contact Cisco Meraki Support. Cisco Meraki will not support or sell licenses for hardware units that have been reported stolen.
Darren O'Connor | uccert.co.uk https://www.linkedin.com/in/darrenoconnor/
I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.