The applications take hours to install Meraki on our Macs,

VicTox
Here to help

The applications take hours to install Meraki on our Macs,

For the past week, applications that used to take 5 minutes to install from Meraki can now take hours...
We've been talking to support for several days and they tell us that it's normal for them to take so long... I don't think it's normal for Adobe to take almost 2 hours to install from Meraki.
On the other hand, profiles are installed without problems, instantly.
Is anyone else having these problems?

2 Replies 2
iVatko
New here

Hi, I am having the same problem for about two weeks. We have tried different versions of the Meraki agent, but nothing seems to work. Apps that used to take 2 minutes to install are now taking an hour.

BlakeRichardson
Kind of a big deal
Kind of a big deal

Taking hours doesn't seem normal to me, I don't use SM for MacOS devices but when using Jamf and Intune I have found installing applications doesn't take hours.

 

SM should be sending a command for the client device to pull down the installer and download it, now unless your internet connection is really slow this shouldn't take hours.

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