Enrolling mobile onto Meraki - Asking to encrypt device

tombaz47
Comes here often

Enrolling mobile onto Meraki - Asking to encrypt device

I am trying to rollout Meraki onto an Android mobile phone and when I enroll with the QR code, its asking to encrypt the device. Is this normal? I can't see any enabled encryption settings anywhere in Meraki.

 

The device I'm testing out is a Samsung Galaxy J5 (2016) and its running Android 7.1.1

2 REPLIES 2
Inderdeep
Head in the Cloud

Re: Enrolling mobile onto Meraki - Asking to encrypt device

@tombaz47 Did you saw the below document for Android enrollment  and check for all three modes.

https://documentation.meraki.com/SM/Device_Enrollment/Android_Enrollment

 

Regards
Inderdeep Singh
www.thenetworkdna.com
PaulF
Meraki Employee

Re: Enrolling mobile onto Meraki - Asking to encrypt device

When enrolling a device, the device requests and receives a cert from SM. This is used to authenticate the device for ongoing management. You CAN'T use the cert store without the device being encrypted

 

Secondly, putting a PIN on the device will also encrypt the device

 

Expected behavior and you really should be encrypting devices anyway 🙂

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