Disappearing MDM Commands

SOLVED
vassallon
Kind of a big deal

Disappearing MDM Commands

So my MDM commands just disappeared in the old version.

vassallon_0-1662754945408.png

 

There are there on the new version but Lost mode that I need isn't available there yet.

 

vassallon_1-1662755017487.png

 

I was just curious if anyone else is seeing this before I put in the support ticket.

 

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1 ACCEPTED SOLUTION
vassallon
Kind of a big deal

Yes, it appears to be working now. It would be nice if when I have a ticket with support they update me that it is fixed.

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3 REPLIES 3
vassallon
Kind of a big deal

We've also lost the ability to authenticate users on login. When I spoke with support it sounds like the two things are likely related.

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ConnorL
Meraki Employee
Meraki Employee

Hey @vassallon - this should have now been resolved, should you continue to face any issue(s) please reach out to Support.

vassallon
Kind of a big deal

Yes, it appears to be working now. It would be nice if when I have a ticket with support they update me that it is fixed.

Found this helpful? Give me some Kudos! (click on the little up-arrow below)
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