(Poll) Which ticketing system do you use?

david_n_m_bond
Building a reputation

(Poll) Which ticketing system do you use?

We are looking to extend our marketplace solution for ITSM/ticketing system integration, automatically creating tickets when Webhooks fire.

 

We already have support for many of the big ones, but want to understand which of the smaller ones we should add next. 

 

Please kudos the one that your company uses, or add it if it's missing.

Author, https://www.nuget.org/packages/Meraki.Api/
11 Replies 11
david_n_m_bond
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ServiceNow

Author, https://www.nuget.org/packages/Meraki.Api/
david_n_m_bond
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Microsoft Dynamics 365

Author, https://www.nuget.org/packages/Meraki.Api/
david_n_m_bond
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Atlassian Jira

Author, https://www.nuget.org/packages/Meraki.Api/
david_n_m_bond
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Datto AutoTask PSA

Author, https://www.nuget.org/packages/Meraki.Api/
david_n_m_bond
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ConnectWise Manage

Author, https://www.nuget.org/packages/Meraki.Api/
david_n_m_bond
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Cherwell

Author, https://www.nuget.org/packages/Meraki.Api/
RaphaelL
Kind of a big deal
Kind of a big deal

ServiceNow

Inderdeep
Kind of a big deal
Kind of a big deal

Service now 

Regards/Inder
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PhilipDAth
Kind of a big deal
Kind of a big deal

@david_n_m_bond , just a note that some people can give two kudos instead of 1.

BlakeRichardson
Kind of a big deal
Kind of a big deal

You're missing two big names being Zendesk and Freshdesk.  We use Freshdesk as we found that is what worked best for us. 

 

 

CapitaoR
Here to help

ServiceNow or SMAX (Microfocus) should do the job.

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